Morrisons - Dalkeith

Shops and services in the UK

Morrisons - Dalkeith

Morrisons - Dalkeith

Published on: - Hits: 19,545 - Share
Printable version
Comments: 61 - do click here to view or make a comment
Votes: 1748 - Score: 4.1

Morrisons Supermarket in Dalkeith: A Comprehensive Overview

Morrisons in Dalkeith is a popular supermarket, known for its great produce and wide range of offerings. However, it has experienced mixed reviews from customers regarding various aspects of the shopping experience. In this article, we will explore important features such as service options, accessibility, payments, and more.

Recycling and Eco-Friendly Initiatives

Morrisons is committed to sustainability and has several recycling initiatives in place. Customers can find recycling bins throughout the store, promoting environmentally friendly shopping habits.

Service Options and Accessibility

The supermarket offers several service options, including no-contact delivery and in-store pick-up, catering to the needs of busy shoppers. The wheelchair-accessible entrance and wheelchair-accessible car park ensure that everyone can access the store easily. Additionally, a wheelchair-accessible toilet is available for those who need it.

Payment Methods

For customer convenience, Morrisons accepts multiple payment methods, including debit cards, credit cards, and NFC mobile payments. This flexibility makes transactions quick and straightforward for customers.

A Friendly Atmosphere

Morrisons prides itself on being an LGBTQ+ friendly and transgender safe space. The staff is often described as friendly and helpful, contributing to a welcoming shopping environment. However, some customers have reported instances of rude behavior from staff, which can detract from the experience.

Highlights of the Shopping Experience

The supermarket features a fresh bakery, meat, and fish departments. Many shoppers appreciate the great variety of food available, including local and Scottish products. However, there have been complaints about empty shelves and slow service at times.

The Café Experience

One popular aspect of Morrisons is its café, where customers can enjoy coffee and meals at reasonable prices. Feedback varies, with some praising the offerings while others express disappointment in quality, specifically mentioning overcooked breakfasts and poor coffee.

Amenities and Additional Features

In addition to the supermarket offerings, Morrisons boasts amenities such as toilets and Amazon lockers, making it convenient for shoppers. The crowd levels can vary throughout the day, with peak times often resulting in long queues at checkouts. Planning your visit during off-peak hours may lead to a quicker shopping experience.

Final Thoughts on Morrisons Dalkeith

Overall, Morrisons in Dalkeith is a store that has its strengths and weaknesses. With great produce, numerous amenities, and a generally friendly atmosphere, it serves as a valuable shopping destination. However, it is essential for management to address ongoing issues, such as stock levels and staff training, to enhance the overall customer experience. Whether for a quick visit or a full shopping trip, shoppers will find both highlights and areas needing improvement.

Our location is in

The phone number of said Supermarket is +441313413043

And if you want to send a WhatsApp, you can do so at +441313413043

map of Morrisons Supermarket, Grocery store in Dalkeith

Our public attention hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

In case you want to update any information that you feel is not correct about this web, please forward a message so we can we will correct it promptly. Thanks beforehand thanks for your cooperation.
Tags:
experience, shoppers, supermarket, customers, dalkeith, offerings, features, friendly, options, recycling, shopping, morrisons
Videos:
Morrisons - Dalkeith
Related content:
Refer this content:
Comments:

Showing from 1 to 20 of 61 comment(s) received.

Karen Gonzalez (05/09/2025, 17:13):
I've never seen a more dire looking breakfast in all my life, I tell ya. And the latte I had? Dreadful, absolutely dreadful. The young lass who served me was quite polite and cheery, I'll give her that. But I wouldn't dream of coming back to this place, no siree.
Joshua Sanders (02/09/2025, 00:39):
Had a splendid shopping experience at the supermarket. The checkout got a bit busy, but the gentleman at the till was an absolute gem. He was so pleasant that I ended up buying more than I had planned because I was impressed by the variety of choices available.
Helen Martin (31/08/2025, 17:38):
What a fantastic store with some brilliant discounts every now and again! It may not be the largest store, but it's my go-to spot for all my daily shopping requirements. The staff are super helpful, and the parking facilities are top-notch, with plenty of space available.
Julie Bailey (31/08/2025, 08:00):
The staff are quite helpful, but why are there so many tills and only one in operation... with self-checkouts available. Older or disabled folks require that extra assistance and support when doing their shopping. Just one checkout is simply not sufficient.
Jean Howard (30/08/2025, 18:43):
Popped into the café. First impressions were positive, greeted by a friendly lady at the counter and noticed the tables were spotless.

However, my breakfast order left much to be desired. It was overcooked and some items seemed like they had been sitting out for too long.

The coffee is expensive, with "complimentary" refills, but the taste was subpar, so I doubt many will take advantage of that offer.

I won't be returning to this café in the future.
Timothy Walker (28/08/2025, 18:59):
Wow, this is quite shocking!! Can you believe those veggies are still being sold in such a state? Absolutely disgusting.
Denise Ramirez (24/08/2025, 01:55):
Visited the supermarket around 7.15pm today and was assisted by a gentleman named Bruce who lacked friendliness and warmth. As he scanned my items, he continuously glanced at my face without providing the total amount or any further information. When I mentioned having a Match and More card, he raised his voice and rudely instructed me to use it, which I found quite offensive. Overall, his complete lack of customer service skills left me with a negative impression. I will not be returning to this store in the future.
Patrick Gray (23/08/2025, 04:42):
The service at this supermarket is always top-notch, with a fantastic team of staff. The store is spacious enough to easily locate all your items without spending hours wandering around.
Justin Anderson (22/08/2025, 01:43):
Only 2 tills open. 4 trolleys at each. It was 9:30 am. They couldn't locate any additional staff. The tannoy couldn't be used as it was a quiet hour. Not just one, but two of the staff members were very rude. I shan't be returning.
Vincent Baker (21/08/2025, 08:26):
There were really long lines at the checkout and so much clutter in the aisles, it was quite chaotic!
Sarah Rodriguez (20/08/2025, 19:06):
I must say, this Supermarket lacks a wide selection of goods and tends to be quite crowded with lengthy lines. While some staff members are willing to assist, others seem hesitant to help out, especially at the self-service checkout. I experienced one employee who was rather impolite to my partner after she had been discharged from the hospital following a severe illness - he actually told her to "cheer up".

Moreover, Morrison's loyalty card scheme offers minimal rewards considering the amount you spend in comparison to competitors like Tesco or Coop.

Given these factors, I've decided to no longer make this store my primary shopping destination and only stop by occasionally.
Nathan Hernandez (20/08/2025, 11:56):
Decent-sized supermarket with a good variety of essentials. Prices are on par with Morrisons. Disappointingly, there's no petrol station on-site, but not to worry, plenty of options nearby.
Debra Ramos (20/08/2025, 08:38):
While shopping in-store is satisfactory, I've encountered challenges with my online orders specifically when requesting substitutes for unavailable items, such as milk. Despite reaching out to the store directly to inquire about alternatives and receiving confirmation, the pickers have disregarded my instructions on multiple occasions.

I have provided this feedback to the store twice without seeing improvements, so I may consider exploring other online shopping options. Overall, my experience is positive when physically visiting the store, but online shopping has not been as reliable.
Zachary Kim (19/08/2025, 04:52):
I am leaving this review for the gluten-free options at the supermarket. It's quite frustrating that there is always a shortage of Morrisons' own gluten-free oats. They seem to sell out within just 2-3 days every week. Additionally, the cafe seems to stop serving gluten-free food early in the day, not intentionally, but it often means that when I visit later on looking for gluten-free options, they have already been taken off the menu, sometimes even an hour before closing time.
Hannah Miller (17/08/2025, 08:53):
I must say, a member of the staff truly went the extra mile to assist me when I was in dire need. A delightful lady indeed, and Morrisons is fortunate to have such a dedicated staff member. I am truly grateful for her help, and I have taken the liberty to send an email to the head office expressing my appreciation. Thank you kindly.
Zachary Reyes (15/08/2025, 11:14):
I had a great shopping experience today at the supermarket. I went after 4.00pm, so even though there were quite a few people in the store, it wasn't too crowded at that time. I've noticed that shopping earlier can be really hectic, and the checkout operator confirmed this. The checkout operator today was lovely and helpful, and I also managed to score a few good deals. I am a regular Morrisons shopper and always feel comfortable shopping at the Dalkeith branch.
Evelyn White (15/08/2025, 04:25):
I always reckon this is a lovely, tidy, and welcoming store, but the lady who served at the hot counter seemed a bit disgruntled. She didn't acknowledge the man before me at all. Then when it was my turn, she was on her headset and seemed bothered that she had to come over to assist. Not very courteous, I must say.
Logan Richardson (13/08/2025, 10:09):
Just dipped back into Morrisons cafe for the first time. Top-notch service and the prices were quite fair for what we received. The store has definitely improved with the layout changes, although there's a bit of a squeeze when queuing at the checkouts. The staff were as friendly as ever.
Samuel Brown (11/08/2025, 03:46):
I must say, the food selection was quite lacking, I couldn't find what I was looking for. Took the family to the café and boy, was the food dreadful, couldn't even eat it! Won't be returning to that café for sure. The staff were slow and not very welcoming.
Rachel Perez (09/08/2025, 23:41):
Supermarket was an absolute gem for stocking up on groceries and such. Came all the way from the States to check it out.

More comments:

Add a comment
Security code
(If you do not understand the characters in the image reload the page)
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.
Categories
Links
Information
  • Listings: 5.911
  • Images: 11.501
  • Videos: 0
  • Visits: 4.904.981
  • Votes: 478.342
  • Comments: 38.853
Pages