Dalkeith Pharmacy - Dalkeith

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Dalkeith Pharmacy - Dalkeith

Dalkeith Pharmacy - Dalkeith

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Votes: 28 - Score: 3.4

Discover Dalkeith Pharmacy: A Community Hub for Health and Wellness

Dalkeith Pharmacy, nestled in the heart of Dalkeith, has become a focal point for residents seeking health services. With a commitment to LGBTQ+ friendly practices and a welcoming atmosphere, this pharmacy has evolved under new management into a supportive environment for all patients.

Quick Visit with Efficient Service Options

The pharmacy prides itself on offering service options that cater to everyone. Whether you're looking for in-store shopping or need the convenience of delivery, Dalkeith Pharmacy has you covered. Their staff is known for their friendliness and helpfulness, often going above and beyond to ensure your visit is pleasant. As one patron noted, “The staff always go above and beyond; they are very friendly and really helpful.”

Accessibility for Everyone

Accessibility is a priority at Dalkeith Pharmacy. The store features a wheelchair-accessible entrance, making it easy for all individuals to access essential health services. This commitment to accessibility reflects the pharmacy's mission to be a safe space for the transgender community and other marginalized groups.

Payment Flexibility: Debit and Credit Cards Accepted

For added convenience, Dalkeith Pharmacy offers multiple payment options, including debit cards and credit cards. Additionally, they are adapting to modern payment trends with NFC mobile payments for those who prefer a contactless option.

In-Store Pick-Up and Managing Crowds

To make your experience even smoother, the pharmacy provides an in-store pick-up service. However, it’s worth noting that the pharmacy can get crowded at times. Some customers have mentioned the challenges faced by overworked staff during busy hours, but many have also praised their patience and professionalism in managing difficult situations.

Community Feedback: A Mixed Bag

Reviews of Dalkeith Pharmacy reveal a mixture of experiences. While many applaud the dedication and support shown by staff like Anne Marie, there have been complaints about stock issues and communication lapses. One customer expressed frustration over waiting for critical medications and receiving conflicting information from the front desk. These experiences highlight the need for improved planning and resources within the pharmacy.

The Future of Dalkeith Pharmacy

Despite some challenges, there is a sense of optimism surrounding Dalkeith Pharmacy. Many patrons are hopeful for renovations and a better shopping experience. As one satisfied customer remarked, “Brilliant service everything I asked for looked after.” Moving forward, the pharmacy aims to enhance its services, ensuring that it remains a trustworthy destination for healthcare needs in Dalkeith.

In summary, Dalkeith Pharmacy stands as a beacon of community support, striving to provide exceptional service while addressing the needs of its diverse clientele. Regular visits may reveal both the challenges and triumphs that come with running a pharmacy in today's world.

You can visit us at the address:

The phone of the mentioned Pharmacy is +441316636789

And if you want to send a WhatsApp, you can do so at +441316636789

map of Dalkeith Pharmacy Pharmacy, Cosmetics store, Medical supply store, Mental health service in Dalkeith

You can visit us at the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

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Showing from 1 to 20 of 20 comment(s) received.

Nathan Parker (14/06/2025, 16:42):
These blokes are smashing it, in bloody impossible circumstances!
Abigail Ward (11/06/2025, 05:11):
This place is an absolute joke, mate. I've been waiting for my meds for over 15 days and they still haven't even looked at my prescription. Can you believe it? Absolute shambles, wouldn't recommend to anyone.
Scott Morgan (08/06/2025, 09:25):
Why can't they adjust the pending time on the site? The shop is hardly ever open at 8:30 AM, it's always "when the pharmacist arrives," usually after 9 AM. Very disappointing service when it finally opens.
Donald Gray (05/06/2025, 10:50):
I'm giving this pharmacy a 5-star rating solely because of the hard work and patience exhibited by the understaffed team members. The management should show more support for these employees who consistently deliver excellent service.
Justin Torres (02/06/2025, 16:24):
Outstanding service, the team consistently goes the extra mile, they are incredibly friendly and exceptionally helpful, always with a smile. A top-notch pharmacy for sure!
Randy Williams (01/06/2025, 16:19):
The shop interior is looking quite worn out and could really use a sprucing up. The employees are pleasant and accommodating, but appear to be stretched thin. Every time I stop by, there seems to be at least one customer who is entirely unreasonable - the level of patience demonstrated by the staff is truly commendable.

It is clear that Lloyds should consider investing in this store to enhance its appearance and atmosphere.
Sophia Lewis (30/05/2025, 03:35):
The service provided is quite subpar. Oftentimes, medications are unavailable or it takes an excessive amount of time, well over a week, to deliver imperative medications to clients. The ambiance of the store is dim and dismal, with limited stock and inflated prices. Additionally, the staff presence is minimal and their assistance leaves much to be desired.
Amy Patterson (25/05/2025, 22:18):
The staff at this pharmacy are absolutely fantastic! They are always so helpful, polite, and friendly. Just top-notch customer service all around.
Roger Lopez (25/05/2025, 19:03):
I'm afraid the digits provided seem to be off. Might there be an alternative method to reach out to them?
Zachary Moore (19/05/2025, 12:33):
I would rate it a big fat zero if I had the chance! Absolutely useless pharmacy with utterly useless staff. Why even bother calling themselves a pharmacy when the daft pharmacist can't even manage to get prescriptions filled on time? They ought to have their contract with the NHS ripped away from them, I say.
Joseph Barnes (08/05/2025, 21:56):
I popped into the pharmacy today and I must say, the service was absolutely outstanding! They took care of everything I needed and I give them a solid 5-star rating. Top-notch experience!
Walter Robinson (06/05/2025, 23:15):
Anne Marie at Dalkeith Pharmacy is the most helpful! She goes above and beyond to assist you in any way possible, ensuring you feel comfortable and well taken care of. We definitely need more dedicated individuals like her in the pharmacy industry.
Evelyn Gutierrez (25/04/2025, 23:08):
Anne Marie is fantastic! Such a professional and friendly service. Thank you so much for your help.
Jason Coleman (25/04/2025, 08:16):
"Absolutely delightful and extremely helpful, pristine shop 👌..."
Jeremy Price (23/04/2025, 22:20):
A group of novices. Alarmingly inadequate.
Dorothy Cruz (23/04/2025, 12:46):
I had a truly dreadful experience with Sam the pharmacist. It was appalling to be accused of abusing the system simply for requesting an emergency pill strip due to the unavailability of a nurse appointment for the next 3 months because of my full-time job. She repeated the phrase "abusing the system" three times, which left me in tears and feeling absolutely worthless. I intend to escalate this matter further! My advice would be to steer clear of this establishment if you are in need of any assistance.
Rose Rodriguez (22/04/2025, 11:53):
Ever since the pharmacy got new management, it has transformed into a splendid spot with staff who are extremely amiable and supportive. I never fail to collect my prescription with a grin, thanks to you all. Undoubtedly the finest pharmacy in Dalkeith.
Lawrence Henderson (16/04/2025, 20:51):
I recently visited the pharmacy and was delighted with the service provided by Louis. He was incredibly helpful and reassured me that my prescription would be ready promptly. The staff at the pharmacy were all very friendly and appeared to be working diligently in the background. Overall, a positive experience!
Angela Henderson (15/04/2025, 05:59):
I was recently assisted by a lady named Annmarie in a pharmacy, and her positivity and overall helpfulness truly enhanced my experience.
Kyle Morgan (15/04/2025, 03:24):
Ever since this pharmacy got new management a couple of months back, the service has been absolutely dreadful. It's taking them over five days just to process prescriptions, and then they have the audacity to lie, blaming the doctors for delays in sending emails. I've been waiting for my prescription since last Monday, called again today and it's still not ready. This pharmacy used to be the best in Dalkeith, but it's gone downhill fast.
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