Morrisons Pharmacy in Livingston: A Comprehensive Overview
Morrisons Pharmacy in Livingston is a vital healthcare resource for the community, offering various on-site services tailored to meet the needs of its customers. However, experiences with this pharmacy have been mixed, leading to discussions about areas for improvement and customer satisfaction.
NFC Mobile Payments and Credit Card Options
The pharmacy accepts NFC mobile payments alongside traditional credit cards, ensuring a seamless transaction process for customers. This modern payment method caters to those who prefer contactless solutions, enhancing convenience during visits.
Accessibility Features
Morrisons Pharmacy prioritizes accessibility with features such as a wheelchair-accessible entrance and a wheelchair-accessible car park. These amenities are crucial for ensuring that everyone, regardless of mobility, can access essential healthcare services.
Delivery and In-Store Pick-Up Options
For those unable to visit the pharmacy in person, Morrisons offers delivery options as well as in-store pick-up services. This flexibility is particularly beneficial for individuals managing chronic health conditions or those requiring regular prescriptions.
Customer Service Experience
Reviews of Morrisons Pharmacy often highlight the service options available, but feedback indicates a notable disparity in customer service quality. While some patrons praise the helpfulness and friendliness of the staff, others report experiences characterized by unfriendliness and lack of empathy.
Positive Feedback
Many customers appreciate the knowledge and support provided by staff members, especially when it comes to understanding medication options. For example, one customer noted the assistance received for obtaining necessary medications for a child during a critical time.
Areas for Improvement
Conversely, numerous reviews point to issues such as long wait times and perceived rudeness from staff. Some visitors felt that their inquiries were dismissed, and others faced confusion regarding prescription pickup, indicating a need for improved customer service protocols.
Recycling Initiatives
Morrisons Pharmacy embraces sustainability with its recycling initiatives, encouraging customers to dispose of used batteries and other recyclable materials responsibly. This effort aligns with growing consumer demand for environmentally friendly practices.
Conclusion: Planning Your Visit
When planning a visit to Morrisons Pharmacy in Livingston, consider factors such as wait times and prepare for possible queues. Given the mixed reviews, it may be prudent to call ahead to confirm prescription availability or service hours. Overall, while the pharmacy offers essential services, enhancing customer interaction and streamlining operations could significantly improve the experience for all visitors.
Our business is found at
The phone of this Pharmacy is +441506462003
And if you want to send a WhatsApp, you can do so at +441506462003
Our business hours are:
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The website is Morrisons Pharmacy
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