Well Pharmacy - Edinburgh

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Well Pharmacy - Edinburgh

Well Pharmacy - Edinburgh

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Comments: 15 - do click here to view or make a comment
Votes: 26 - Score: 4.2

Exploring Well Pharmacy in Edinburgh: A Community Gem

Located in the heart of Edinburgh, Well Pharmacy stands out as a community-centric establishment offering various services that cater to the needs of its customers. The blend of in-store shopping and delivery options ensures convenience for all patrons.

Service Options Available

Well Pharmacy provides an array of service options, making it easier for customers to access their medications and personal care products. Whether you prefer in-store pick-up or need items delivered right to your door, the pharmacy has you covered. However, reviews reflect a mixed experience with their delivery service, as some customers have reported missing items in their orders.

Efficiency and Accessibility

The pharmacy is designed with accessibility in mind. It features a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring everyone can access its services comfortably. Customers appreciate the friendly staff who aim to make every visit efficient, although some reviews indicate room for improvement in staff training and organization.

A Customer-Centric Experience

Many patrons have praised the quick visit experience at Well Pharmacy, highlighting the fast and friendly service from the team. Kirsty and her colleagues have been noted for their exceptional teamwork, creating a welcoming atmosphere for both regulars and new visitors alike. The incorporation of NFC mobile payments and debit/credit cards makes transactions seamless for everyone.

Diversity and Inclusion

Well Pharmacy prides itself on being LGBTQ+ friendly, contributing to its reputation as a community hub that welcomes all individuals. This inclusive approach is echoed in the positive feedback received from diverse customers who feel comfortable and valued within the pharmacy environment.

Community Feedback

While there are numerous commendations for the pharmacy, some customers have expressed frustration regarding issues like phone accessibility and prescription processing. Reviews suggest that while the pharmacy has taken on more patients following the closure of Lloyds within Sainsbury's, the increased workload may have hindered some aspects of service quality.

Conclusion

In summary, Well Pharmacy in Edinburgh is a community-focused establishment with a variety of service options and a commitment to accessibility. While the pharmacy enjoys a solid reputation for friendly and efficient service, consistent customer feedback highlights the importance of ongoing staff training and improvement in operational logistics. For those looking for a reliable pharmacy experience, Well Pharmacy remains a prominent choice.

The business is situated at

The contact line of said Pharmacy is +441316612523

And if you want to send a WhatsApp, you can do so at +441316612523

map of Well Pharmacy Pharmacy, Beauty supply store in Edinburgh

We are available at these times:

Day Hours
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Tuesday
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Saturday
Sunday (Today) ✸

The website is

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Well Pharmacy - Edinburgh
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Showing from 1 to 15 of 15 comment(s) received.

Karen Nelson (12/06/2025, 11:53):
The pharmacy team is absolutely lovely, with a friendly staff and a knowledgeable pharmacist who really knows their stuff!
Ethan Henderson (11/06/2025, 04:49):
Absolutely thrilled with it, mate. Can't get enough of this Pharmacy blog!
Barbara Ward (08/06/2025, 18:59):
I must say, this pharmacy is an absolute joke! It appears they have new staff members who are unable to handle repeat prescriptions (which I have consistently received for years prior). And when attempting to inquire about anything, they simply don't pick up the phone! Perhaps it's high time that Well considers investing in some proper staff training!
Matthew Ward (08/06/2025, 13:16):
Kirsty and the staff have been absolutely fantastic. They truly go above and beyond for my husband and me. The new team is like a breath of fresh air, working together seamlessly. Hats off to you, ladies!👏🏻
Cynthia Cook (04/06/2025, 13:29):
The staff here is not helpful at all, completely disorganized, and a total waste of time. They never pick up the phone and it's impossible to order prescriptions over the phone.
Barbara Barnes (19/05/2025, 06:34):
Ay, it's a fantastic little pharmacy, or should I say, a decently sized one.
Jordan Phillips (19/05/2025, 06:06):
An absolutely fantastic local chemist.
Daniel Henderson (14/05/2025, 05:44):
I have had quite a disappointing experience with the prescription delivery service. It seems like there is always something missing, especially important items such as insulin. Whenever I try to contact them by phone, there is never anyone available to answer my call. It's frustrating and unacceptable when dealing with essential healthcare products.
Jason Miller (10/05/2025, 19:53):
The staff was not helpful at all, they had very few options available, it was simply a waste of time.
Emma Ramos (10/05/2025, 17:52):
Extremely attentive and thoughtful in delivering their products and services with care 💯✨...
Betty Gutierrez (10/05/2025, 10:47):
I am absolutely thrilled with this pharmacy! The service is top-notch, with a fast and friendly team. Kudos to them!
Nancy Flores (07/05/2025, 06:15):
The staff were very friendly. The store had some fantastic deals on toiletries and gifts, as well as a great selection of baby products.
Alexander Hall (01/05/2025, 20:05):
I always find them to be efficient and friendly, much better than our previous pharmacy which was an absolute nightmare.
Ruth Alexander (28/04/2025, 09:15):
Pharmacy has had to accommodate more patients following the closure of Lloyds within Sainsbury's. Yet, they remain incredibly helpful.
Harper Turner (14/04/2025, 21:12):
Top-notch pharmacy. Quick service and welcoming team.
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