Boots - Edinburgh

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Boots - Edinburgh

Boots - Edinburgh

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Exploring the Beauty Supply Store Boots in Edinburgh

Boots is a well-known beauty supply store located in the heart of Edinburgh, providing a wide range of products and services for all your beauty needs. The store offers a wheelchair-accessible entrance and wheelchair-accessible toilet, ensuring that all customers can enjoy their shopping experience comfortably.

Service Options Available

When you visit Boots, you have various service options to choose from. Whether you prefer in-store shopping or the convenience of in-store pick-up, Boots accommodates your preferences. The store accepts multiple payment methods, including debit cards and credit cards, as well as NFC mobile payments for a quick and seamless transaction experience.

Customer Reviews: A Mixed Bag

Despite its extensive offerings, customer experiences at Boots can vary. While many patrons admire the well-stocked aisles and clean environment, some feedback points toward less-than-satisfactory service. For instance, one customer mentioned a disappointing experience with an opened messy MAC compact purchased as a birthday gift. They expressed their discontent regarding the condition of the item received. Conversely, several customers praised the helpfulness of the staff, particularly in the beauty departments. One review highlighted the exceptional service provided by a staff member who assisted in finding the perfect concealer shade, making the customer feel valued and welcomed.

Accessibility and Planning Your Visit

Accessibility is a key feature of the Boots store. The wheelchair-accessible entrance and facilities ensure that everyone can enjoy their shopping experience without barriers. It’s advisable to plan your visit, especially during busy times, as staffing issues have occasionally been noted. Customers have mentioned that timely assistance can sometimes be hard to find, particularly during peak hours.

Highlighted On-Site Services

Boots goes beyond just being a beauty supply store; it also provides health-related services like hearing tests. Customers have reported positive experiences with the audiologists, noting ease of appointment scheduling and effective communication of test results. In addition to beauty products and pharmacy services, many customers appreciate the vast selection available, from medications to personal care items. However, it's worth noting that some products may not always be in stock, which can lead to alternative purchases.

Final Thoughts

Overall, Boots in Edinburgh remains a popular destination for beauty enthusiasts and those seeking pharmaceutical services. While there are areas for improvement in customer service, the accessibility features and range of products maintain its status as a go-to beauty supply store in the area. Whether for a quick visit or a longer shopping spree, Boots offers something for everyone.

The address of our establishment is

The contact line of said Beauty supply store is +441315572632

And if you want to send a WhatsApp, you can do so at +441315572632

map of Boots Beauty supply store, Baby store, Beauty salon, Cosmetics store, Gift shop, Health and beauty shop, Perfume store, Photo shop in Edinburgh

Our opening hours are:

Day Hours
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Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

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Showing from 1 to 20 of 26 comment(s) received.

Kenneth Morales (29/06/2025, 12:32):
The product organization is quite peculiar, as they never seem to have in stock what I am looking for. As a result, I often end up purchasing alternatives that do not quite measure up to the quality of the products at the Princes Street branch.
Zoey Alexander (28/06/2025, 13:08):
I was proper gutted to discover that this shop has gone and gotten rid of their entire low waste section, including bits like shampoo bars. I was well chuffed with the variety and prices before. Can't wrap my head around why they'd wanna go in this direction now.
Jeremy Flores (28/06/2025, 05:16):
I can't believe how awful the pharmacy team is here, always so rude and the queues are just ridiculous. Keep up the good work!
Christian Reed (28/06/2025, 00:42):
"If yah can't find it 'ere, then it ain't exist! And the staff is just lovely and helpful, really top-notch."
Ralph Hamilton (27/06/2025, 15:55):
There's a wide selection of lovely products to choose from, and the staff are really friendly too. I'll definitely be returning soon! 😉
Amber Sanchez (27/06/2025, 02:24):
Arranging a complimentary online hearing test at Boots was an absolute breeze. Their online platform was a piece of cake to navigate, and the confirmation for my appointment arrived almost instantly. I headed over to the Boots store in the St James quarter, which was easily reachable by bus. I've uploaded some pictures of the store, including the testing area tucked away in the far right corner and a handy seating spot near the entrance in case you arrive early.

The audiologist, Kirsty, was right on time and took care of me without any delay. She walked me through the hearing test procedure, which involved sitting in a soundproof booth with headphones on as she played a series of beeps at different frequencies. All I had to do was press a button whenever I heard a beep, and the test flew by in no time at all. Kirsty then explained my results while displaying graphs on her computer screen, which made everything crystal clear for me.

She provided me with a letter detailing my test results for my GP, which I found quite helpful. Kirsty also offered me tips and options for keeping my ears free of wax to prevent any future hearing issues. To wrap it up, she logged my test in the system and set a reminder for a follow-up test in two years. I wholeheartedly recommend getting a hearing test, especially for folks like me entering their mid-sixties who have never had one before. Kirsty's friendly and informative approach, along with the convenience of the service, made the whole experience enjoyable, and I wouldn't hesitate to suggest it to others.
Christopher Sanchez (24/06/2025, 13:32):
The store was a mess and the staff were not very helpful at all. They informed me that a particular product was no longer available but did not offer any assistance in finding a substitute.
Matthew Bailey (22/06/2025, 17:39):
My mum and I popped in this morning, and I just had to leave a 5-star review for Sophie! She was an absolute star helping us with our Mac products. Sophie was so friendly and knew her stuff. She took the time to chat with us and recommend exactly what we needed. She truly provided top-notch customer service and made our makeup shopping experience delightful. Thank you, Sophie!
Zachary Clark (21/06/2025, 05:45):
I popped into Boots and had the pleasure of being helped by Gul from NARS. I was really blown away by her top-notch customer service! She knew everything about the products and made sure to listen to what I needed. Her kindness and eagerness to assist made my shopping trip a breeze. I walked out of the store feeling absolutely delighted, all thanks to her expertise. If you're looking for exceptional service, I highly recommend stopping by Boots and requesting Gul at NARS!
Gregory Scott (20/06/2025, 17:24):
I popped into the store yesterday and had a chat with Aly (apologies if I've misspelled their name) who kindly inquired if I required any assistance. I was on the hunt for a fresh lip shade and I must say, their expertise on the products was top-notch, not to mention their awareness of the latest trends. Aly ensured I had all the essentials and exhibited remarkable patience and kindness throughout.
Bobby Edwards (19/06/2025, 14:07):
I had a brilliant experience at your beauty supply store and just had to share my feedback about one of your colleagues, Corina.

I was struggling to find my usual foundation, and Corina kindly informed me that it was being phased out for a new collection. She even extended an invitation to the store's grand opening for the new collection, which I found to be incredibly considerate.

I also mentioned my adoration for the bareMinerals brand, and she was impressively well-informed and able to address all of my inquiries.

However, what truly left a lasting impression on me was when I shared my current temporary situation - Corina displayed such empathy and kindness, which truly brightened my day. She went above and beyond, making me feel genuinely cared for. I simply wanted to take a moment to highlight what a valuable employee you have in her.

Warm regards,
Terezia (code:1993)
Nicholas Rodriguez (17/06/2025, 22:09):
You can find everything at a reasonable price. From over-the-counter Ibuprofen to delicious sandwiches.
Angela Mitchell (16/06/2025, 20:54):
What a wonderful place for all your body, face, foot, hand, and hair care needs! They even carry medications, both prescription and over the counter. You can find clothes for kids and a fantastic selection of cosmetics. The best part is there always seems to be some sort of discount happening, so you might just get lucky. I've had my eye on a particular perfume for three months now, and today when I popped in just to browse, I discovered it was on sale - so I had to snag it! And don't forget to scan your advantage card for extra savings. Cheers! 🛍️💄
Bobby Butler (14/06/2025, 19:32):
The staff at the beauty supply store was extremely helpful, I appreciated their assistance.
Lauren Edwards (14/06/2025, 09:30):
I am utterly perplexed by the absence of boots at this establishment. I find it quite peculiar that they do not offer a selection of crocs, footless sandals, or even rubber high heels. This realization has left me feeling rather disheartened, to say the least.
Diane Brooks (13/06/2025, 01:36):
The required medications are not in stock at the moment.
Patricia Powell (03/06/2025, 21:32):
I absolutely adore Boots and am a loyal customer, but let me tell you, this particular Boots pharmacy branch is hands down the most poorly staffed I've ever come across. It's an absolute nightmare trying to get any assistance!
Bryan Ortiz (31/05/2025, 23:10):
This establishment is rather large. You can find everything you need here, from medications to soaps and shampoos. Highly recommended.
Amanda Jordan (30/05/2025, 08:41):
Me and my mate got banned for no reason at all, mate! We didn't even do anything wrong, but because we're young they kicked us out. Absolutely rubbish! 👎🏽
Deborah Roberts (30/05/2025, 01:58):
Hamza the pharmacist was an absolute joy to interact with. Not only did he attentively listen to my needs, but he also provided prompt service. His sense of humor was an added bonus.

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