Located in Edinburgh, the Asda Leith Superstore is a popular choice for locals and visitors alike. With its vast selection of products and convenient service options, it aims to meet all your shopping needs.
Accessibility and Parking
The store boasts a free parking lot which is a significant advantage, especially during peak hours. Additionally, there are provisions for wheelchair-accessible entrances and a wheelchair-accessible car park, making it easy for everyone to access the store.
Product Offerings
Asda Leith is known for its wide range of great produce. Customers can find everything from fresh fruits and vegetables to pantry staples such as metal cans and glass bottles. However, some shoppers have reported inconsistencies in the freshness of items, particularly in the fruit and vegetable aisles, with comments pointing to items that were previously marked past their expiration dates.
Service Options and Payments
This supermarket operates 24/7 with self-checkout machines that accept various payment methods including debit cards, credit cards, and NFC mobile payments. Unfortunately, there have been issues with customer service; some patrons have experienced rude staff and unhelpful interactions, especially in checkout areas. No-contact delivery is also offered, enhanced by a robust click and collect service for those who prefer shopping online.
Customer Experiences
Feedback about Asda Leith varies widely. Many customers appreciate the quick visit option and the spacious layout of the store. Others highlight the quality of the café, although it has been noted that it is temporarily closed. On the other side, some shoppers have expressed frustration due to the rude behavior of security staff and issues with stock availability, particularly in the frozen and dairy sections.
Recycling and Sustainability
Asda has also introduced initiatives around recycling and reducing plastic use. While some customers have appreciated these efforts, they simultaneously remarked on the excessive plastic packaging in certain product categories.
Conclusion
In conclusion, Asda Leith Superstore provides a comprehensive shopping experience with diverse product offerings, accessible facilities, and several payment options. However, improvements in staff training and inventory management are necessary to elevate customer satisfaction to match the supermarket's potential. Whether you're popping in for a quick meal or planning a larger shop, Asda Leith strives to be your one-stop destination.
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They keep insisting that a pram is not a trolley. And the fact that I have to go to the basket tills with a pram full of products is just ridiculous. There's no space to park the pram there. According to them, I should take a trolley and push both the pram and the trolley at the same time. I am fed up with these silly formalities. They should try doing it themselves first, especially with a crying child all day.
Charles Turner (21/06/2025, 08:38):
The store is generally well-maintained and tidy, with a decent selection of products. However, it tends to attract a rather colorful crowd, to put it politely. You may encounter some individuals who are not the most respectful or considerate, leading to unpleasant interactions. It's not uncommon to come across confrontations initiated by individuals who may not adhere to safety guidelines, such as wearing face coverings.
You might find yourself in situations where you witness people behaving in a manner that is less than desirable. Despite the efforts of the hardworking staff, dealing with such challenging customers can be quite taxing. It's disheartening to see some patrons disregarding basic etiquette and safety measures, especially during a pandemic.
Late-night visits may expose you to a different side of the clientele, including individuals in pajamas. One can't help but feel for the staff members who have to navigate through such encounters with grace and professionalism. It's important for everyone to respect the rules in place for the well-being of all customers and staff.
Nicole Alexander (19/06/2025, 00:49):
This supermarket is quite chaotic, I must say. Every time I go, I find myself having to double-check the prices because what's on the shelf never seems to match what I'm charged at the checkout. It's becoming a real nuisance, honestly. This discrepancy happens consistently, and I really think they need to address this problem soon. I simply can't afford the time or hassle of constantly returning to try to get a refund. If this issue persists, I may have to consider taking my business elsewhere.
James Morgan (18/06/2025, 14:09):
It's a bit outrageous that this supermarket isn't offering more competitive prices, especially when other chains are raking in huge profits. It almost feels like we're being taken for a ride, don't you think?
Nicole Sullivan (18/06/2025, 02:30):
The lady at the self-service till tried to put me off buying a game, saying it would take ages to fetch it from the back. Then, after hanging around for 10 minutes, she claimed it was out of stock. Why display the case on the shelf if it's not in stock? Frustrating experience at the supermarket!
Austin Hill (14/06/2025, 23:23):
I popped into the store to grab a custom pizza, but as usual, the sign said it was temporarily unavailable. I've been there about 20 times and only managed to get a pizza made three times, and that's only when Haley is working. Today, fortunately, there were plenty available. It's definitely the worst Asda around. I've visited at various times, so it can't be just a timing issue.
Keith Rodriguez (13/06/2025, 00:09):
Why doesn't the online shopping system verify if the store stocking the shop actually has the items ordered? Why should I bother paying for delivery when you're missing half the items? Quite a letdown, to be honest.
Matthew Miller (11/06/2025, 22:42):
This store is rather disappointing. It has been progressively declining since it changed ownership from Walmart. There is always a shortage of cashiers and a strong reliance on self-service, even when you have a full cart of groceries. Surprisingly, there are no staff at the checkout overnight. Customers should receive consistent service at 3 am as they would at 3 pm, considering they are paying the same amount for their purchases. The variety has decreased, with fewer options available and a spotlight on only 2 or 3 brands. The employees are okay but seem unenthusiastic and not very accommodating.
Sandra Young (10/06/2025, 15:12):
Adequate Asda, provided you avoid engaging with the employees or raising any concerns.
While using the self-checkout, I noticed an item scanning at a seemingly incorrect price. I alerted a staff member, who accompanied me to investigate as the item was located close to the self-checkout machines. It turned out that the label was misplaced (same product, different flavor, with small text on the label).
However, after identifying the issue, the staff member simply walked away without attempting to rectify it. Quite surprising, isn't it? It's likely that someone else will encounter the same problem in the future.
Henry Reyes (08/06/2025, 15:25):
I must say, I was quite miffed to discover that they've stopped accepting mobile payments at the supermarket. It's a bit of a bother for me as I hardly ever remember to bring my physical card with me. Can you believe it? One person at the self-checkout mentioned it could be because I was using my Amex, while another said none of the phones were working at all. Seems like a step backwards, doesn't it? Anyway, I've made the switch to ordering online from Sainsbury's now. The quality is top-notch, and the prices are pretty much on par with what I was paying before.
Shirley Brooks (07/06/2025, 12:06):
I had a desperate need to use the bathroom at the supermarket, but I couldn't find the entrance because I arrived from the tram side. I accidentally opened the exit gate and was scolded by a rather rude security guard for my mistake. I understand that I shouldn't have used the exit, but I was in a lot of pain due to a kidney issue. The guard could have handled the situation more professionally by having someone escort me to the restroom and then back out. My behavior was incorrect, but I have never encountered such unprofessionalism from a security guard before. If you're in need of a quick restroom break, it seems that it's not allowed according to this particular security guard at ASDA. Perhaps he should consider retaking his security guard bouncer exam and treating regular customers with more respect.
Sophia Myers (04/06/2025, 00:54):
I am quite vexed by the fact that the staff at the supermarket seem to neglect checking the use-by dates on perishable items in the refrigerator. Twice this month, I have purchased yogurts that were already expired by several days. If I lived closer to the store, I would definitely return such items. The yogurt I acquired today had expired on the 6th of March. It is crucial for the supermarket to ensure that they regularly inspect the expiration dates on their products, as it appears that this task is being overlooked by the staff.
Jeffrey Morris (01/06/2025, 15:34):
I purchased a salad that I believed would be a delightful meal, only to be unpleasantly surprised for the second time by an unsavory addition. It seems that perhaps the manager and staff have a particular fondness for this surprise, but it certainly did not suit my palate. Quite distasteful, I must say.
Richard Kim (31/05/2025, 21:14):
It's currently 0802 and my click and collect slot was scheduled for 0730 to 0800, but there's still nobody here. I went through the app to notify them of my arrival, but no response. When attempting to ring the store, they simply disconnect the call. What's the point of providing time slots if the service cannot be upheld?
Alexander Campbell (29/05/2025, 05:01):
I was quite chuffed with Asda until I caught wind of some unsavory tales, but didn't pay it much mind. Then this evening, I purchased some rice cakes for my little one (Organixs rice cake) and lo and behold, we discovered a live worm in it! I feel dreadful as I had placed my trust in Asda for my wee bairn. Mind yourselves when selecting items for your tiny tots from the supermarkets.
