Rowlands Pharmacy Nithsdale Road - Glasgow

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Rowlands Pharmacy Nithsdale Road - Glasgow

Rowlands Pharmacy Nithsdale Road - Glasgow

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Votes: 28 - Score: 3.3

Exploring Rowlands Pharmacy on Nithsdale Road, Glasgow

Rowlands Pharmacy, located on Nithsdale Road in Glasgow, has garnered mixed reviews from its patrons. This article aims to highlight various attributes of the pharmacy including accessibility, delivery options, and payment methods, ensuring a comprehensive understanding of the services offered.

Accessibility

One notable feature of Rowlands Pharmacy is its wheelchair-accessible entrance, making it convenient for all customers, including those with mobility challenges. The pharmacy's layout is designed to facilitate easier navigation, allowing a quick visit for everyone.

Service Options

Customer service experiences vary widely according to reviews. While many commend the helpful staff and quick service, others have reported significant delays, particularly during busy hours. It's important to plan your visit accordingly, especially if you need immediate assistance or specific medications. For those who prefer avoiding long waits, consider using the in-store pick-up option for prescriptions ordered in advance.

Delivery Services

Rowlands Pharmacy offers delivery services, but some customers have expressed frustration regarding delays. One review highlighted a distressing experience where an elderly patient did not receive vital medication, questioning the reliability of the delivery service. Thus, while delivery is available, it's recommended to check the expected timelines ahead of placing an order.

Payments

To accommodate different customer preferences, Rowlands Pharmacy accepts various payment methods, including credit cards, debit cards, and NFC mobile payments. This flexibility makes transactions quicker and more convenient, aligning with the fast-paced lifestyle that many customers lead.

Customer Experience

Experiences at Rowlands Pharmacy greatly depend on staffing dynamics and peak times. Many customers have praised the staff's knowledge and professionalism, particularly regarding services like seasonal flu vaccinations. Others, however, have criticized the customer service, citing instances of unresponsiveness and rudeness. This inconsistency suggests that while some visits can be pleasant and efficient, others may leave much to be desired.

Conclusion

Rowlands Pharmacy on Nithsdale Road presents a mix of accessibility features, service options, and payment methods that cater to various customer needs. While many appreciate the excellent customer service and quick visits, others have encountered issues that highlight areas for improvement. Potential customers should weigh these factors when planning their next visit.

The business is situated at

The phone number of said Pharmacy is +441414230086

And if you want to send a WhatsApp, you can do so at +441414230086

map of Rowlands Pharmacy Nithsdale Road Pharmacy in Glasgow

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Comments:

Showing from 1 to 17 of 17 comment(s) received.

Doris Jenkins (23/07/2025, 22:47):
The staff was so helpful, I definitely recommend this pharmacy. You won't find a better experience anywhere else.
Chloe Allen (21/07/2025, 19:58):
This pharmacy truly saved the day for me. I was in desperate need of my medication, and none of the other pharmacies nearby had it in stock within a 3-mile radius. I am incredibly thankful for the pharmacist here who went above and beyond to ensure I got exactly what I needed. Although I have utilized this pharmacy previously, it is actually located within a 1-mile radius from my location, but it's not the one affiliated with my GP (G42).
Frank Young (21/07/2025, 04:37):
This pharmacy is just absurdly terrible. Completely unprofessional and incompetent. Had to wait a good 15 minutes just to be helped. I definitely would not suggest this pharmacy to anyone.
Grace Ross (18/07/2025, 03:05):
The staff was extremely helpful and the service was speedy.
Philip Ford (15/07/2025, 05:33):
I wouldn't rate them at all, but I have to give one star just to share my experience. Rowlands is the worst of all the pharmacies. What's the point of offering a delivery service if they're going to disappoint an elderly dementia patient on the weekend? 😡😡
Samantha Cooper (12/07/2025, 05:25):
I had a rather unpleasing experience at the pharmacy. The lady at the counter declined to sell me Voltarol gel. She made me wait while she sought approval from the pharmacist to make the sale. However, it seemed she was not actively seeking the approval and I was left waiting for quite some time. Needless to say, I do not plan on returning to that establishment in the future.
Bobby James (03/07/2025, 02:47):
Great service, a good variety of over-the-counter medications. However, the opening hours are not very convenient and the prices tend to be a bit higher than other places.
Adam Morgan (02/07/2025, 05:59):
Upon entering this establishment, one immediately senses a lack of attentiveness from the staff, which is quite uncommon in a pharmacy. I had to wait approximately 15-20 minutes to be assisted while the young lady at the counter blatantly disregarded both myself and the queue as she engaged in a personal conversation with her friend. The employees displayed rudeness and immaturity, demonstrating a clear lack of understanding of proper customer service etiquette. Moving forward, I believe I will opt to frequent other pharmacies in the vicinity.
Ralph Foster (22/06/2025, 05:28):
After popping in just a couple of times, I must say the staff at this Pharmacy were top-notch - friendly, professional, and totally focused on getting me what I needed. I highly recommend them. Cheers!
Joan Hernandez (22/06/2025, 00:34):
Outstanding service throughout the years
Brenda Murphy (18/06/2025, 18:20):
Absolutely dreadful service....which is why I shall be sticking with Boots from now on, darling.
Michael Martinez (17/06/2025, 21:00):
They always appear to be quite perplexed.
Alan White (17/06/2025, 06:28):
Top-notch service, lightning-fast delivery. Highly recommend!
George Roberts (16/06/2025, 04:15):
Service was quite slow, but the staff appeared to be friendly.
William Ford (10/06/2025, 18:36):
Top-notch customer service. The entire team was extremely helpful.
Kathryn Rogers (09/06/2025, 17:03):
I must say, this pharmacy is truly dreadful. The employees are so terribly rude and should be utterly embarrassed by their behavior. To make matters worse, they seem to be incessantly prescribing the incorrect medications.
Sara Torres (02/06/2025, 17:47):
I popped into Rowlands on Nithsdale Road for my seasonal flu jab. I must admit, I tend to get a bit jittery when it comes to needles, but the pharmacist was an absolute gem. She was so thoughtful and took the time to calm my nerves, ensuring I was comfortable and well-informed about the vaccine and any possible side effects.

Massive thanks to the pharmacist and the whole team for their top-notch care and knowledge.

My visit was on 18th October 2024.
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