Exploring Asda Inverness Superstore: A Shopper's Guide
Asda Inverness Superstore is a prominent supermarket located in the heart of Inverness, offering a diverse range of products and services to meet the needs of its customers. From groceries to clothing, this store aims to provide an all-encompassing shopping experience.
Convenient Shopping Experience
Asda offers no-contact delivery options and efficient in-store pick-up services, making it easier for customers to shop according to their preferences. For those on the go, the supermarket is ideal for a quick visit, with clearly signposted aisles and helpful staff.
Parking and Accessibility
With ample free parking lot available, including a wheelchair-accessible car park, accessibility is prioritized at Asda. The store features a wheelchair-accessible entrance, ensuring that all customers can conveniently access the range of offerings available.
Payment Options
Customers can enjoy a seamless shopping experience with various payment options, including NFC mobile payments and credit cards. These modern solutions ensure that checkout is quick and efficient, allowing for a hassle-free experience.
Service Options and Store Offerings
Asda is known for its great produce, providing a wide array of food and household items. The store regularly stocks basic necessities, clothes, and other essentials. However, some customers have noted inconsistencies in product availability, particularly during busy shopping periods when shelves can appear empty.
Recycling Initiatives
As part of its commitment to sustainability, Asda encourages customers to engage in recycling efforts. There are designated areas for recycling glass bottles and other materials, helping to promote environmentally friendly practices within the community.
Customer Feedback: The Good and the Bad
While many shoppers appreciate Asda’s extensive offerings and good value for money, recent customer feedback highlights areas for improvement. Instances of poor customer service have been reported, particularly involving the attitude of staff members during interactions.
Comments regarding the quality of the café and issues related to online deliveries suggest that while Asda has potential, there are significant opportunities to enhance the overall customer experience. Many agree that staff training and efficiency could greatly improve service levels, especially during peak hours.
Final Thoughts
Overall, Asda Inverness Superstore remains a viable shopping option for locals, offering convenience and a variety of services. With ongoing efforts to enhance customer service and product availability, the store aims to continue evolving to meet the needs of its customers effectively. Whether you’re looking for groceries, clothing, or simply a place to pick up essential items, Asda Inverness Superstore is worth a visit.
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Visited this supermarket after a long while and was taken aback by its condition. The clothing section seemed neglected, as if no one had bothered to tidy up for days, with garments scattered on the floor after slipping off their hangers. Overall, the store appeared poorly maintained, with packaging debris strewn about haphazardly. Not at all impressed with the experience.
Jason Parker (16/07/2025, 13:29):
The customer service at this establishment is absolutely dreadful. The staff are all smiles but lack any real helpfulness or courtesy. The women working there are especially rude. Terrible experience overall.
Elizabeth Hughes (08/07/2025, 05:30):
The supermarket is tidy and offers products at reasonable prices. The service is excellent and there is complimentary parking available.
Laura Lee (05/07/2025, 06:11):
The staff at this supermarket are just lovely, I must say. So, I brought my little one, who is just a year old, along for some shopping, and she wasn't quite thrilled about the whole ordeal. But, lo and behold, the staff at the tills took notice and kindly stopped to lend a helping hand. They tried to entertain my little munchkin while I took care of the payment. I can't express enough how thankful I am for their kindness. Just wonderful service!
Amelia Hughes (04/07/2025, 07:34):
I visited the shop in Inverness whilst staying with family to grab some groceries to cook them dinner, and instead of feeling welcomed, I overheard the staff chatting loudly about a coworker. They were being really mean and disrespectful towards one of their colleagues who seemed to have taken time off for mental health reasons. They also made comments about another coworker (I couldn't tell if it was the same person or not) and were making fun of them for wearing a sunflower lanyard. As someone with a disability who wears a sunflower lanyard, hearing these remarks made me feel incredibly unwelcome and uneasy. My family who were with me helped me finish the shopping because these comments completely threw me off, and I suddenly felt so overwhelmed that I went into fight or flight mode. I must say that these staff members have put me off ever stepping foot in an Asda again, which is a shame because I really loved their baked goods from the in-store bakery.
Beverly Hamilton (03/07/2025, 12:52):
The fruit and vegetable aisles are constantly low on stock and untidy with abandoned boxes. Today, the meat section was quite disappointing (last-minute BBQ shopping).
Struggling with a hefty 4 billion debt, they are even considering selling off the petrol pumps.
Seems like they are rapidly heading downhill.
Benjamin Barnes (29/06/2025, 22:16):
Top-notch café, but can you believe they only offer the breakfast menu with just three options until midnight?! The latte was spot on, but the café manager really needs to step up their game.
Michelle Turner (29/06/2025, 19:25):
Fantastic assortment of goods! I scored a bargain on a snazzy scarf and hat. Also grabbed some road trip snacks. The place was spotless and stocked with all the essentials.
Janet Baker (28/06/2025, 06:56):
Great big shop, I got completely turned around in the aisles.
Billy Graham (27/06/2025, 19:22):
I popped into the grocery store earlier. The groceries were fine and the selection was alright, as was the checkout process. However, it did seem like there was only one staff member working and she appeared to be handling everything by herself.
Joan Morales (27/06/2025, 06:51):
I was standing there, waiting to pay and be let in, while the staff were busy chatting away. I ended up being charged £1.95 for a 4-week-old sleeping baby. When I ordered a black coffee and asked for a glass of water, I was told they only had bottles. Throughout our visit, there wasn't anyone at the desk, so people had to wait for around 10 minutes just to get in.
Johnny Thompson (24/06/2025, 10:52):
After shopping at this establishment, I proceeded to refuel my vehicle. At first, the card reader at the pump was not functioning properly. I then moved to the next pump, where everything seemed fine initially. However, the pump only dispensed a quarter of a tank before shutting off. It was frustrating as it wouldn't allow me to add more fuel. Quite a disappointing experience. Asda, you really should improve if you are going to have automatic pumps.
Catherine Powell (21/06/2025, 12:42):
Fabulous deal for the price! However, I ordered Chicken Tikka Masala for two and we only got one Naan bread to share. It seemed like there weren't enough staff working. The café is quite spacious, so I can picture it getting quite packed. Despite that, there were only two other patrons besides my wife and me.
Anna Allen (20/06/2025, 21:07):
I find it absolutely appalling that you've decided to no longer stay open 24 hours for the hard-working Nightshift staff from the Emergency Services/NHS/Safety Critical roles. Shame on you, ASDA. You have lost me as a loyal customer who used to shop with you multiple times a week.
Patrick Moore (20/06/2025, 08:34):
Stopped by the café for lunch today. Quite a bustling scene, as one would anticipate during the noon rush, especially with the holiday kids' meal specials in full swing. The staffing seemed a tad short-handed, with just the two chaps hustling to manage orders and dish out meals on time. Consequently, the tables were a bit of a mess, but one could hardly blame the hardworking duo given the circumstances. It did strike me as a bit of poor planning on the management's front, to heavily promote the £1 kids' meal deal for the holidays without adequate preparation. Oh, and they were fresh out of baby food pouches too.
Leonard Harris (19/06/2025, 00:32):
I had a bit of a bother at the self-checkout today. The two ladies there seemed more keen on their gossip than helping a customer like me. When I asked for assistance, they gave me a right look as if I were rubbish. I reckon I'll be heading over to Tesco next time.
Arthur Gonzales (18/06/2025, 10:57):
I would like to extend my gratitude to the staff who assisted me today by offering me a chair and some water when I felt lightheaded while shopping. Their friendliness and helpfulness truly stood out to me.
Leonard Russell (17/06/2025, 23:41):
The wee Asda up in Inverness is a bit o' a mixed bag, especially compared tae the smaller stores like the yin in Elgin. They've recently rearranged the layout which can be a wee bit confusing at first. The staff are a hit or a miss depending on who ye run intae. There's a lovely older lady who works the self-service checkout and she's always gey friendly, but poor soul, she's aye run aff her feet as there's never enough staff around tae help her out. They've scaled back on manned checkouts, so ye can expect tae see some hefty shopping trolleys trying tae navigate the understaffed self-service area - no verra customer-friendly, if ye ask me.
I've had tae have a word with the management at the customer services before about some of the staff being a bit rude and makin' folks feel a bit uneasy, which is somethin' I've never had tae dae in any other shop. On the upside, their click and collect service for delivery items is quick and smooth, so at least they've got that goin' for them.
Zoey Sanders (16/06/2025, 18:53):
I harbored a profound disdain for all things related to Wal-Mart until I set foot in this establishment. It was truly splendid, abundantly stocked, and IMMACULATE! Each and every Wal-Mart across the pond should glean some wisdom from the Scots on how to effectively manage a retail space. Cheers to this gem of a store!
Vincent Rodriguez (16/06/2025, 07:48):
Just like last year, this place remains one of my top shopping spots. The variety of products is huge and the prices are so affordable, not to mention the perks I receive through their app! Asda truly is my number one store.
