Asda Dundee West Superstore - Dundee

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Asda Dundee West Superstore - Dundee

Asda Dundee West Superstore - Dundee

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Asda Dundee West Superstore: A Comprehensive Shopping Experience

Asda Dundee West Superstore offers a variety of service options to cater to your shopping needs. Whether you're stopping in for a quick visit or planning a weekly shop, this supermarket has you covered with a diverse range of offerings, including fresh produce and household essentials.

Great Produce and Food Selection

One of the highlights of Asda Dundee West is its great produce. Customers have praised the freshness of the food available, likening it to that of high-end restaurants. From fruits and vegetables to bakery items, shoppers can expect top-notch quality when choosing their groceries.

Convenient Payment Methods

Asda Dundee West embraces modern payment solutions, providing NFC mobile payments for a seamless checkout experience. Customers can also use credit cards for purchases, ensuring flexibility during their shopping journey.

Accessibility for All

Accessibility is a key feature at Asda Dundee West. The store boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easy for everyone to access the amenities available. The layout ensures that all customers can navigate the aisles comfortably.

Parking Facilities

Shoppers will appreciate the free parking lot available, with free of charge street parking nearby. This makes it incredibly convenient for those who prefer driving to the store, eliminating the stress of finding a spot.

In-Store Pick-Up and Delivery Options

For those who prefer a quick and efficient shopping experience, Asda Dundee West offers in-store pick-up and no-contact delivery services. This means that you can order your groceries online and collect them at your convenience or have them delivered directly to your doorstep.

Recycling Initiatives

Asda is committed to environmental sustainability, encouraging customers to recycle items such as glass bottles and batteries. This initiative aligns with the overarching goal of reducing waste and promoting responsible consumption among shoppers.

Customer Experiences and Highlights

Customer feedback indicates mixed experiences at the store. While many praise the friendly staff members like Morag and Joe, who provide exceptional service, others express concerns regarding stock availability and cleanliness. Despite these issues, the store remains a popular stop for those traveling between major cities due to its ample selection and convenient location.

Conclusion

Asda Dundee West Superstore embodies the essence of a modern supermarket, balancing accessibility, great produce, and effective service options. With ongoing improvements and dedicated staff, it aims to enhance the shopping experience for every customer.

You will find us at

The phone of this Supermarket is +441382339308

And if you want to send a WhatsApp, you can do so at +441382339308

map of Asda Dundee West Superstore Supermarket, ATM, Cafe, Clothing store, Gas station, Optician in Dundee

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Showing from 1 to 10 of 10 comment(s) received.

Victoria Clark (27/04/2025, 10:21):
Decent selection at reasonable prices. Decent parking facilities too.
Terry Graham (26/04/2025, 20:11):
It was rather quiet. The store was well-stocked and the staff was very polite.
Tyler Nelson (23/04/2025, 21:08):
The personnel was quite impolite and when my mum and I attempted to avail the staff discount, the card was acting up and the employees there were too lethargic to manually input the number. Definitely the worst Asda we've visited, wouldn't suggest. The manager, JIM, laughed and was not helpful in the least. What a rude manager.
Mary Alexander (23/04/2025, 12:17):
This supermarket is in a handy location for me, and I always top up my car's fuel tank there.
Noah Wilson (21/04/2025, 23:21):
I adore the staff who assist me in locating groceries at the supermarket, and there are even some lovely ladies who have completed British Sign Language courses. They can sign messages to me over the store's tannoy system, which I find incredibly helpful and inclusive.
Thomas Taylor (20/04/2025, 23:21):
The staff was incredibly friendly. The restrooms were the cleanest I've ever encountered. Overall, a great supermarket.
John Howard (19/04/2025, 22:29):
Called in at the pizza counter this evening, and what a disappointment it was. Not a single pizza on display, had to wait a while just to be served as the two chaps were too engrossed in chatting with familiar faces at the counter. The pizza preparation also seemed to take forever. Definitely won't be returning.
Betty Jenkins (18/04/2025, 10:47):
The coffee was dreadful. I ordered an all-day breakfast and a bacon roll, but they were out of bacon, only offering scrambled or poached eggs. I questioned why they couldn't simply take bacon from the many packs on the shelves, but was informed that it wasn't possible. The fryer was turned off, so I couldn't even have chips and eggs. I settled for chips and a buttered roll. The chips were soggy and barely warm (revolting), and the roll was a flimsy, low-quality item with no substance. The only saving grace was the black coffee. Truly disappointing...I shan't be returning.
Laura Wright (17/04/2025, 16:38):
I have been a patron of this supermarket for many years. I must honestly say that the standards of this establishment have plummeted to an unprecedented low.
Planning my weekly shopping has become a challenge due to the constant lack of products on the shelves. Even items from ASDA, such as ready meals, often sport "out of stock" labels prominently. The best before dates on fruits and vegetables leave much to be desired.
I have spoken with the staff multiple times, including senior members, and have been informed that there is a freeze on staff recruitment. It appears that the stock is sitting in storage with no one available to replenish the shelves. On several occasions, I have caught floor staff off guard by asking them to check the back storeroom for a product. The initial staff member returns after a few minutes to report "none in stock." However, when I ask another member of staff, they return promptly with several of the items I needed. Is this the level of customer service one should expect?
During a recent visit, I found myself in a queue of ten people at the checkout with only one lane open. Despite my preference for using a checkout, it seems that the store is now dictating how I pay. When I inquired about the situation, the cashier informed me that six staff members had left and no replacements had been hired.
I would like to draw attention to the issues at the Pizza counter. It is unacceptable that a sign is displayed stating that no pizzas can be prepared due to unforeseen circumstances. Once again, I was told that this is a staffing problem. Just today, the sign was up even though a staff member at the counter was idle. When I questioned him, he quickly offered to make pizzas for me despite the sign. Why mislead customers with a sign if the service can be provided?
I hope that the concerns I have raised will be addressed promptly. Otherwise, like many others, I will be taking my business elsewhere.
Mary Gutierrez (17/04/2025, 14:42):
Just 'ad a brilliant experience at yer cafe. Right on closin' time, but yer cafe manager went above and beyond to lend a 'and.
The grub was spot on too. Cheers!
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