Tesco Extra - Dundee

Exploring Tesco Extra in Dundee: A Comprehensive Overview

Tesco Extra in Dundee is more than just a supermarket; it’s a hub for community shopping. From in-store pick-up options to a wide range of offerings, this store caters to diverse needs while also ensuring accessibility for all shoppers.

Amenities and Accessibility

This Tesco location boasts wheelchair-accessible entrances, a wheelchair-accessible car park, and facilities, including a wheelchair-accessible toilet. The store layout promotes easy navigation, allowing customers to enjoy a quick visit without hassle. However, there have been mixed reviews regarding the accessibility experience, with some customers expressing concerns about staff behavior in sensitive situations.

Quality Offerings and Shopping Experience

Shoppers appreciate the great produce, fresh fruits, vegetables, meats, and household essentials. While some reviews mention that products can be pricier than those at competing stores like Lidl, many agree that the wider selection compensates for the cost. Customers noted that the store carries items often not found elsewhere, making it a valuable resource for various needs.

Payment Options and Technology

Tesco Extra supports modern payment methods such as NFC mobile payments, making transactions quick and convenient. Additionally, the store accepts debit cards and credit cards, ensuring flexible payment choices for customers. Automated payment machines streamline the checkout process, although some visitors commented on the need for more human-operated checkouts.

Customer Service Highlights

The service at Tesco Extra has its highs and lows. Many patrons praise the friendly and helpful staff, especially during busy hours. However, there are instances where customer service falls short, with complaints about unhelpful staff and management issues. Positive experiences often highlight specific employees who enhance the shopping atmosphere with their approachability.

Environmental Considerations

Customers have raised concerns about waste management practices, particularly regarding plastic bags and recycling efforts. The store's commitment to sustainability could be improved by enhancing recycling initiatives and offering more eco-friendly packaging options.

Community Engagement and Inclusivity

Tesco Extra is notable for its commitment to being an LGBTQ+ friendly space and providing a transgender safe space. This inclusivity is appreciated by many customers, creating a welcoming environment for everyone.

Final Thoughts

Overall, Tesco Extra in Dundee serves as a vital community resource, blending convenience with variety. While it excels in many areas such as product selection and accessible amenities, customer service experiences vary. For those seeking a supermarket that offers both essential and specialty items, Tesco Extra remains a compelling choice.