Blackwood Pharmacy - Alphega Pharmacy - Sutton Coldfield

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Blackwood Pharmacy - Alphega Pharmacy - Sutton Coldfield

Blackwood Pharmacy - Alphega Pharmacy - Sutton Coldfield

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Votes: 29 - Score: 4.3
<span itemprop="name">Blackwood Pharmacy - Alphega Pharmacy</span> Review

Welcome to Blackwood Pharmacy - Alphega Pharmacy in Sutton Coldfield

Located conveniently in Sutton Coldfield, Blackwood Pharmacy offers a range of services catered to the community. With an emphasis on accessibility and customer service, this pharmacy is designed to meet the diverse needs of its patrons.

Accessibility Features

One of the standout features of Blackwood Pharmacy is its commitment to accessibility. The pharmacy includes a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that everyone can access their services with ease.

Service Options for Everyone

Customers have various service options to choose from, including:

  • In-store shopping
  • In-store pick-up for prescriptions
  • Delivery for those who cannot visit the pharmacy in person

Payment Methods Accepted

Blackwood Pharmacy supports a variety of payments, making transactions easy and convenient. Accepted payment methods include:

  • Credit cards
  • Debit cards
  • NFC mobile payments

A Quick Visit for Your Needs

With a focus on efficiency, customers can expect a quick visit experience. Many reviews highlight the helpful nature of the staff, although some have pointed out inconsistent customer service experiences. Customers have expressed appreciation for the staff's knowledge and willingness to assist, while others have reported instances of abrupt interactions.

Customer Experiences

The reviews about Blackwood Pharmacy paint a mixed picture. While some customers have praised the fantastic service and friendly staff, others have expressed dissatisfaction over treatment during high-pressure situations.

For example, a customer described a negative interaction with a staff member named Louise, citing a lack of empathy regarding exemption cards. On the positive side, many appreciate the caring staff who offer valuable advice and support, making it a great local pharmacy choice.

Conclusion

Overall, Blackwood Pharmacy - Alphega Pharmacy serves as a vital resource for the Sutton Coldfield community. Its accessibility features, diverse service options, and various payment methods cater to the needs of many. While individual experiences may vary, the pharmacy continues to be a valuable asset for those seeking pharmaceutical care.

We are based in

The contact phone of said Pharmacy is +441213534866

And if you want to send a WhatsApp, you can do so at +441213534866

map of Blackwood Pharmacy - Alphega Pharmacy Pharmacy in Sutton Coldfield

We look forward to seeing you at:

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Saturday (Today) ✸
Sunday

The website is

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Blackwood Pharmacy - Alphega Pharmacy - Sutton Coldfield
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Comments:

Showing from 1 to 16 of 16 comment(s) received.

Martha White (24/06/2025, 14:02):
Top-notch service all the way. They're always ready to give advice, and the staff is super knowledgeable and helpful. Brilliant! X
Sophia Campbell (18/06/2025, 22:09):
Great prescription service, really helpful if you have any questions.
Allison Brooks (18/06/2025, 00:48):
Extremely lovely and effective to work with.
Edward Gonzalez (15/06/2025, 08:29):
Incredible pharmacy, the pharmacist is extremely knowledgeable and always ready to assist, sometimes even more helpful than the GP!
Matthew Gray (13/06/2025, 22:07):
Outstanding service, I wouldn't go anywhere else.
Alice Carter (11/06/2025, 10:39):
This independent pharmacy is truly top-notch, mate! It's been a life-saver when our usual pharmacy was running low on stock. Plus, they've got a fantastic range of gifts to browse through while you're waiting. Something for everyone, I reckon!
Jeffrey Cruz (10/06/2025, 02:40):
Amazing pharmacy. The staff is so friendly and kind. Definitely one of the best I have ever visited. 😊
Olivia Bailey (05/06/2025, 07:16):
I rang up the pharmacy around half past ten in the morning and had a chat with a lady who said I could swing by after 3pm to pick up my repeat prescription. When I arrived at 3.15pm, the staff didn't seem to remember our conversation on the phone and claimed no call had been made, even though I showed them evidence of the call on my phone. They just kept going on about how prescriptions take two days to process, which was never mentioned during our initial conversation. The pharmacist/manager then got involved and instead of trying to resolve the issue, she decided to assert her authority by repeating the same information as her staff. She really lacked any customer service skills and showed no empathy towards me as a patient.

Overall, it was a pretty poor experience for me. I'd suggest giving this chemist a miss.
Andrew King (05/06/2025, 06:33):
Outstanding, friendly, and courteous as ever!
Albert Wright (30/05/2025, 21:50):
I found me visitin' the shop quite pleasurable. The chemist was right friendly, an' the customer service were top-notch. Besides, bein' near the Blackwood Health Centre made it a breeze to fetch me medicines.
Gerald Reed (28/05/2025, 09:56):
Outstanding service. Incredibly friendly and helpful, went above and beyond. Top-notch personalized assistance. Highly recommendable.
Timothy Kim (27/05/2025, 11:14):
The staff are always helpful and pleasant.
Isabella Hamilton (26/05/2025, 05:41):
I absolutely adore this place because it was so neat and tidy, not to mention the exceptional customer service. The range of products was also top-notch!
Sophia Barnes (23/05/2025, 04:48):
The staff at this Pharmacy are simply outstanding - so attentive and friendly. They are also very strict in adhering to all Covid regulations. I was very impressed with the level of service provided.
Victoria Torres (15/05/2025, 15:30):
I walked into the pharmacy and was greeted by a tall blonde woman named Louise. She quickly and assertively inquired if I had a mask, to which I replied no. She then requested that I wear one next time. I asked if they provided masks since they were requesting them, but she said no. Louise then asked me, in front of two other customers waiting, to wait outside while my prescription was being filled. I found her to be very rude and abrupt. It seems like she has been in her role for too long!
Jason Powell (15/05/2025, 06:45):
Great little pharmacy with friendly and attentive team.
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