Boots Pharmacy - Blackwood

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Boots Pharmacy - Blackwood

Boots Pharmacy - Blackwood

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Votes: 153 - Score: 3.9

Exploring Boots Pharmacy in Blackwood

Boots Pharmacy located in Blackwood is a popular destination for locals seeking health and beauty products. Here's an overview of what you can expect during your visit.

Accessibility and Convenience

The pharmacy offers a wheelchair-accessible entrance, making it easier for everyone in the community to access their essential services. For those who prefer a quick visit, you can utilize their in-store pick-up service for online orders, although planning ahead is recommended due to the pharmacy's service options.

Payments Made Easy

Boots Pharmacy now accepts NFC mobile payments, providing a seamless transaction experience. You can also use traditional credit cards for purchases. However, some customers have raised concerns regarding waiting times and staff availability, particularly during peak hours.

Service Options and Delivery

While Boots offers a variety of health and beauty products, some customers have noted that not all items are in stock and often require ordering. The pharmacy also provides delivery services for prescriptions, which could be crucial for those who cannot visit the store in person.

Customer Experience and Feedback

Feedback from visitors varies, with many praising the friendly and helpful staff. However, issues related to long waiting times and inconsistent stock levels are commonly mentioned. One customer remarked, “It's always busy here so it takes quite a while to be seen,” highlighting the importance of proper planning when visiting. In addition, some customers experienced frustration with the pharmacy's lunch breaks, which occur daily between 1-2 PM. This closure can be inconvenient for those needing urgent medication. As one user pointed out, "It would have been good to know before popping to town on my lunch break."

Final Thoughts

Despite its challenges, Boots Pharmacy in Blackwood remains a vital resource for health and beauty needs. Customers appreciate the dedicated service, even if improvements in accessibility and staffing could enhance the overall experience. Whether you’re picking up a prescription or shopping for personal care items, this pharmacy is worth considering for your health and wellness needs.

You can find us at

The contact line of this Pharmacy is +441495225208

And if you want to send a WhatsApp, you can do so at +441495225208

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Blackwood

We open at the following schedule:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

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Showing from 1 to 20 of 35 comment(s) received.

Brian Jenkins (05/07/2025, 07:02):
I must say, the service at this pharmacy was simply outstanding. My prescription from Newport ended up here, and the staff went above and beyond to help me. It seemed like my medication was unavailable everywhere, but they didn't give up. They made multiple calls to other pharmacies in search of the elusive medication, thoroughly checked their inventory, and made sure to leave no stone unturned. Just as I was about to leave, they miraculously located it. I am incredibly grateful for the exceptional customer service provided by this pharmacy!
Carl Jenkins (03/07/2025, 13:15):
This store is just delightful, very easy to navigate and the staff are so friendly and attentive.
Randy Richardson (03/07/2025, 00:12):
I must inquire, what's the purpose? Inconsistent operating hours, closing for lunch!! Frequently shuttered due to "staffing issues" I've pretty much given up on there being a Boots in Blackwood!
Martha Ross (30/06/2025, 11:49):
I popped in for my flu jab and ended up waiting a tad longer than the scheduled time without any explanation or apology. However, the rest of the experience was rather pleasant.
Barbara Peterson (30/06/2025, 03:44):
Fabulous products, I must say.
Amy Brooks (30/06/2025, 00:30):
Just picked up a prescription for me elderly relative and I must say, was quite appalled by the condition of the pharmacy. One of the chaps working there wasn't wearing a mask at all, while another had their mask snugly perched under their nose whilst attending to customers. To make matters worse, one set of doors seemed out of order, and the other pair was obstructed by a jumble of stuff, making everyone shuffle through a single door. It's no surprise that the Valleys are teeming with COVID cases, I reckon I felt more secure in a McDonald's joint.
Chloe Ross (28/06/2025, 09:48):
I obtained the necessary products from this pharmacy, and the staff was exceptionally friendly and helpful.
Rachel Smith (28/06/2025, 05:47):
There seems to be a shortage of staff, as there is always a queue at the counter.
Theresa Murphy (26/06/2025, 23:07):
BOOTS Blackwood is absolutely top-notch, deserving of a solid 5 stars. The cozy family vibe in the store is inviting, and the staff members are truly exceptional. They go above and beyond to assist you, and their customer service is truly outstanding.
Billy Bennett (24/06/2025, 02:32):
Plenty of choices and great bargains to be found at this Pharmacy!
Harper Foster (23/06/2025, 19:35):
Extremely helpful and courteous, I must say.
Julia Jackson (17/06/2025, 23:10):
Lovely little shop, although I was a tad taken aback by their closure for an hour during Saturday lunchtime. There must have been a valid reason for it, I'm sure. Nevertheless, my click and collect order was dealt with effortlessly.
Jerry Reed (17/06/2025, 12:08):
Terrible pharmacy. If there was a 0 rating, I would have selected that without hesitation. Today is Saturday, the 11th of January. The temperature in Blackwood is 0 degrees. To the three ladies who unlocked the store at 2:10 pm today, leaving vulnerable and elderly customers outside in the cold without even an apology - you should be ashamed of yourselves. I am a company director, and if my team treated people like this, they would be dismissed.
Kelly Hall (17/06/2025, 07:23):
What's the point of having a pharmacy in Blackwood if it's always closed, mate?
Kimberly Cruz (16/06/2025, 18:44):
The crew at Blackwood Boots are just splendid, always ready to lend a hand.
Noah Cruz (16/06/2025, 12:07):
The staff at this pharmacy are quite slow indeed.
Russell Perez (15/06/2025, 18:41):
Extremely helpful and knowledgeable team, providing exceptional service. Can't ask for anything better!
Ava Cooper (11/06/2025, 09:51):
Nah mate, they ain't got no milk for sale.
Carol Edwards (09/06/2025, 02:02):
Top-notch service as per usual. The team is friendly and accommodating. Stellar service overall.
Larry Morgan (08/06/2025, 21:10):
The staff at this pharmacy are so helpful and friendly, and the shop itself is bright and airy.

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