Cloud Pharmacy - Online Pharmacy - Livingston

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Cloud Pharmacy - Online Pharmacy - Livingston

Cloud Pharmacy - Online Pharmacy - Livingston

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Understanding Cloud Pharmacy: The Online Pharmacy Experience

Cloud Pharmacy is an online pharmacy located in Livingston, offering a range of medical products and services designed with customer convenience in mind. It stands out for its accessibility options and various service choices.

Accessibility at Cloud Pharmacy

One of the key features of Cloud Pharmacy is its wheelchair-accessible entrance and car park, ensuring that all customers can access their services easily. This commitment to accessibility reflects their focus on providing inclusive healthcare solutions for everyone.

Service Options for Customers

Cloud Pharmacy offers multiple service options tailored to meet the diverse needs of its clients. Customers can choose in-store pick-up for a quick collection of their medications, or they can opt for home delivery, which is particularly beneficial for those who cannot travel. Their delivery service has been praised by some users for its efficiency, although experiences may vary.

Payment Methods and Customer Convenience

To facilitate smooth transactions, Cloud Pharmacy accepts various payment methods, including debit cards and credit cards. This flexibility ensures that customers can complete their purchases securely and conveniently. However, some reviews reflect issues with payment processing and delayed refunds, which highlights the importance of effective customer service in managing such situations.

Customer Experiences and Feedback

The feedback about Cloud Pharmacy is mixed. While many customers have had positive experiences, praising the helpfulness and responsiveness of the customer service team, others have reported significant issues. For example, one user noted their satisfaction with the prompt follow-up from the customer service team regarding medication usage, highlighting the pharmacy's commitment to patient care. In contrast, several reviews pointed out frustrations with poor customer service, such as delays in delivery and inadequate communication regarding refunds. A recurring theme in the feedback is the need for improved operational efficiency. Many customers expressed concerns over difficulties in contacting the pharmacy when issues arose, leading to recommendations for potential users to consider alternate pharmacies if reliability is a primary concern.

Conclusion: Navigating Your Pharmacy Needs

Cloud Pharmacy offers a variety of service options and accessibility features, making it a viable choice for many customers. However, individuals considering utilizing their services should be aware of the mixed reviews surrounding customer support and operational challenges. Whether opting for in-store pick-up or delivery, careful consideration of personal needs and the experiences of others may guide customers in making informed decisions about their pharmacy care.

Our premises are located at

The contact phone of the respective Pharmacy is +441506901275

And if you want to send a WhatsApp, you can do so at +441506901275

map of Cloud Pharmacy - Online Pharmacy Pharmacy, Doctor in Livingston

Our public attention hours are:

Day Hours
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Thursday
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Sunday

The website is

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Showing from 1 to 20 of 66 comment(s) received.

Aaron Reyes (29/07/2025, 13:54):
"I do reckon at some stage my mates Yessssss my fellow travelers we appear to have some wild fun my friends, or scholars!!!"
Kenneth Bennett (26/07/2025, 12:05):
The staff at this pharmacy is absolutely top-notch. I highly recommend their services!
Susan Hughes (19/07/2025, 23:59):
Great service all around, top-notch response. Thank you
Richard Anderson (19/07/2025, 16:08):
I've been using Cloud Pharmacy for Mount Kilimanjaro for around 5 months. Orders are always processed and dispatched on the same day. While their prices may be a tad higher than others, I've never experienced any delays with my orders. I think this is because they collaborate with other pharmacies to meet the demand. I was also pleasantly surprised when my email was responded to within a couple of hours. I'll gladly keep using their services.
Grace Myers (19/07/2025, 03:25):
Fantastic service! The next day delivery was spot on and the ordering process was a breeze. Definitely worth recommending!
Layla Gomez (17/07/2025, 23:12):
I've had a few hiccups with online pharmacies, but they've always gone above and beyond to make things right. So, I just wanted to say thank you for the great customer service.
Rachel Alexander (16/07/2025, 14:05):
My mum is still eagerly awaiting news about her Mounjaro order that she paid for last Saturday. It hasn't arrived yet or been dispatched.
Melissa Foster (14/07/2025, 06:31):
I recently purchased a 2.5 mg Mounjaro pen from this site, which had been heavily promoted on TikTok. After placing my order, it was rejected within less than two hours on a Sunday. This has led me to believe that they may be using some sort of automated system to reject orders. I have tried reaching out through email, phone calls, and even the chat system, but have not received any response. I am now unsure when or if I will receive a refund since the order was cancelled. This level of service is unacceptable. If I do not hear back within 24 hours, I will be escalating this issue to the financial ombudsman as I suspect foul play. I advise against using this provider; it's worth paying a bit more for a more reliable service elsewhere.
Keith Myers (13/07/2025, 16:10):
I must say, the customer service at this pharmacy is top-notch! They are incredibly helpful and attentive to all of my needs. I highly recommend them for all of your pharmaceutical needs.
Janice Morgan (12/07/2025, 10:53):
I can't fault them - they approved my prescription quickly and my order was dispatched within hours.
Austin Russell (12/07/2025, 09:11):
I must say, this Pharmacy service has truly been a lifesaver for me and my medical requirements. The level of personal attention I receive is outstanding, and the staff members are simply fantastic. I can easily pose my queries through email and receive prompt responses, always feeling well taken care of. Given that the local doctor's office is consistently oversubscribed and often entails lengthy wait times for appointments, this alternative has proven to be a godsend for me. Special shoutout to Anna, your dedication is deeply appreciated!
Betty Kim (10/07/2025, 23:27):
I had an issue with DPD not delivering my order after holding it for 8 days. Cloud Pharmacy was able to promptly resend the order without any issues, and Meg from customer service was incredibly kind, apologetic, and helpful throughout the process. I was truly grateful for their exceptional service.
Joe Taylor (10/07/2025, 22:14):
WARNING! WARNING!
They are a huge fraud!!!!!!!
How can such a large pharmacy depot not have a customer service team in place?? They are not answering their calls! I ordered Mount Jaro on July 23rd to be received on the 26th, but the address was missing a door number! The order was sent back to the depot! Since then, I have been trying to contact them and no one is responding. I have been exchanging emails with them and the whole conversation is a joke, I will attach it. I will report them to the authorities, I cannot just give 150 to your greedy company like that. That is my money and I want it back if I have not received the product. FRAUD!!!!!!
Stephanie Cox (10/07/2025, 22:14):
I've been a customer of Cloud Pharmacy for some time now and I must say they are quite dependable. Any questions I've had were addressed promptly and they always go the extra mile to help out. I would definitely recommend them!
James Hill (09/07/2025, 13:48):
Just utilized this service for the first time, I filled out the questionnaire and made the payment for the product. However, to my dismay, I later received an email stating that my request had been denied. As a result, I had to wait for a refund. It might enhance the experience if requests are approved prior to payment.
Doris Nguyen (08/07/2025, 11:58):
I must say, your customer service is top-notch and I wouldn't think twice about recommending your Company.
Alice Nguyen (07/07/2025, 16:13):
Quick delivery, never encountered any issues when ordering from this site. Any questions are promptly resolved.
Dylan Perry (06/07/2025, 04:49):
Lightning-fast delivery and incredibly helpful customer service.
Wayne Myers (04/07/2025, 19:33):
I say, chap, a most confounding situation indeed! My dear GP is unavailable for a fortnight, and I find meself suffering from a most excruciating earache. The Otomize ear spray did the trick last time, so I thought I'd give it another go 'round. Alas, my order was denied with the message, "this is not appropriate for your complaint." No further explanation given, I'm afraid. It seems I'll have to endure this wretched pain for another 2 weeks. Jolly good!

Oh, and a spot of bother, old bean! This rejection came from none other than Anna Wedderburn, who curiously left a glowing 5-star review on this very site. Methinks some of these high ratings may be from the staff themselves. Quite disingenuous, if you ask me. Were it possible, I'd upgrade me rating to a solid 0.
Kathleen Russell (01/07/2025, 17:31):
Absolutely top-notch service! Lightning-fast delivery. Would highly recommend, 10 out of 10.

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