Well Pharmacy - Glasgow

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Well Pharmacy - Glasgow

Well Pharmacy - Glasgow

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Votes: 27 - Score: 2.5

Discovering Well Pharmacy in Glasgow: A Comprehensive Review

If you are searching for a pharmacy that values customer care and accessibility, Well Pharmacy in Glasgow is a noteworthy option. Offering a range of services including wheelchair-accessible car park and a wheelchair-accessible entrance, this pharmacy strives to cater to all customers regardless of their mobility needs.

Service Excellence at Well Pharmacy

Well Pharmacy is renowned for its exceptional service and knowledgeable staff. Customers frequently praise the pharmacists for their professionalism and dedication. For instance, one regular customer highlighted the commitment of staff members like Rachael, who went above and beyond to secure necessary medications during shortages. This kind of dedication showcases the pharmacy's commitment to customer care, ensuring that no one is left without essential medications.

Modern Payment Options

In today’s fast-paced world, convenience is key. Well Pharmacy offers multiple payment options including debit cards and credit cards. Additionally, NFC mobile payments are accepted, allowing for quick transactions during your in-store shopping.

Accessibility and Planning for Everyone

Well Pharmacy emphasizes accessibility for all customers. With features like a wheelchair-accessible car park and dedicated staff trained to assist individuals with disabilities, planning your visit has never been easier. The welcoming atmosphere extends to being LGBTQ+ friendly, making it an inclusive space for everyone.

Quick Visits and In-Store Pick-Up

For those on the go, Well Pharmacy ensures a quick visit experience. The option for in-store pick-up allows customers to quickly collect their prescriptions without unnecessary delays. This service is particularly beneficial for busy individuals seeking to manage their time effectively.

Customer Experiences: A Mixed Bag

While many customers have praised Well Pharmacy for its service, others have reported challenges. Some reviews express concerns about prescription accuracy and timeliness, emphasizing the need for improved systems. Instances of medication delivery issues have raised flags for caregivers, leading some to suggest exploring alternative pharmacies for more reliable experiences.

Conclusion: A Pharmacy Worth Considering

Overall, Well Pharmacy in Glasgow presents a blend of commendable service and areas for improvement. With dedicated professionals ready to assist, a focus on accessibility, and modern payment methods, it remains a viable option for community pharmacy needs. However, prospective customers should weigh the mixed reviews regarding customer service and prescription management before making a choice.

You can find us in

The contact line of the mentioned Pharmacy is +441416444640

And if you want to send a WhatsApp, you can do so at +441416444640

map of Well Pharmacy Pharmacy, Beauty supply store in Glasgow

Our opening hours are:

Day Hours
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Saturday
Sunday (Today) ✸

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Well Pharmacy - Glasgow
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Showing from 1 to 18 of 18 comment(s) received.

Louis Cruz (06/07/2025, 02:08):
I must say, the experience at this pharmacy was rather unprofessional and severely lacking in customer service. It's a shame that I didn't read the other reviews prior to attempting to obtain a prescription from them. Right from the beginning, the pharmacist displayed rudeness, a noticeable lack of empathy (quite peculiar for a profession that often deals with individuals who are unwell), and took an excessive amount of time to fill a basic prescription. Furthermore, they opted to withhold the information that they couldn't fulfill the entire prescription until it was too late for me to seek alternatives elsewhere. It seems they found humor in the situation, with the final blow being that I had to make a return trip to collect the remaining portion. A true double insult.
For those seeking a professional, friendly, and efficient pharmacy, my suggestion would be to look elsewhere.
Carl Butler (06/07/2025, 00:47):
The attitude of the staff is rotten, and they open late.
Abigail Bennett (03/07/2025, 04:00):
I had an absolutely dreadful time at this pharmacy. The customer service representative and, more worryingly, the pharmacist themselves offered an extremely subpar level of service. They were entirely unhelpful, disrespectful, and sorely lacking in fundamental customer service abilities.
Sarah Morris (30/06/2025, 20:46):
I've been a loyal customer of this pharmacy for many years. However, ever since it transitioned to the Well Group, the service has been a complete disaster. The wait times to pick up prescriptions are outrageously long, and you have to double-check that you have everything you need before you can finally leave.
Brian Brogan
Jesse Anderson (28/06/2025, 18:29):
The staff at this pharmacy were dreadfully unhelpful.
Thomas Graham (27/06/2025, 07:10):
The staff are always courteous and helpful.
Martha Barnes (26/06/2025, 20:24):
Terrible - like, seriously, is it a good idea for a pharmacy to give you back a prescription after hanging onto it for a whole week, just to say they can't get the item and suggest you try your luck somewhere else (as if customers have better access to supply chains than them)! I can't believe this place is still in business.
Kathleen Reyes (23/06/2025, 14:09):
I have never had my prescription ready on time. The service in this pharmacy is very poor, I will be switching to Boots.
Jack Anderson (21/06/2025, 00:34):
I had a rather unfortunate experience at the pharmacy recently. The staff seemed unhelpful, unwilling to assist, and too busy to fill my prescription or provide me with just a few tablets to last until Monday. It was quite disappointing to encounter such poor customer service.
Tyler Thompson (15/06/2025, 02:17):
I must say, the service provided was rather lacking in professionalism. The attendant seemed quite rude when I inquired about the timeline for receiving medication for my elderly father. There doesn't seem to be a proper system in place for urgent repeat prescriptions for him. I've been trying to get a prescription sorted out for the past 3 days with no success.
John Torres (09/06/2025, 06:09):
Awful. I can't recall a single instance when my repeat prescription was correct and delivered on schedule. It's high time someone stepped in to streamline operations at that pharmacy before a potentially hazardous situation arises.
Anna Evans (03/06/2025, 07:50):
The prescription service definitely needs some work. It seems like there are items missing more often than not.
Sara Robinson (31/05/2025, 07:29):
I've been picking up my prescription every two weeks for over two years now, but they still can't seem to get it right - either it's not ready on time or they prepare it as if it's for every two months.

Initially, they blamed their system for the mix-ups, but I find it hard to believe that their system is still in disarray after all this time.
Brandon Ortiz (25/05/2025, 12:40):
I must say, I wholeheartedly endorse Well Pharmacy for their outstanding service and dedication to providing accurate guidance. As a regular patron, I've consistently been impressed by their warm, professional team and their unwavering commitment to ensuring each customer receives top-notch care.

The pharmacists possess remarkable expertise and make it a point to discuss medication choices, potential side effects, and other health-related queries with patience and clarity. Whether it's a simple inquiry or more detailed advice, they are always approachable and eager to assist.

The staff at Well Pharmacy goes the extra mile to cultivate a welcoming atmosphere, and I genuinely feel appreciated as a customer. Their meticulous attention to detail and personalized approach truly set them apart from other pharmacies in the vicinity.

I wholeheartedly recommend Well Pharmacy to anyone in search of sound guidance, exceptional service, and a welcoming ambiance. It's a trustworthy establishment for all your pharmacy requirements.
Dorothy Hall (24/05/2025, 07:17):
The staff here is just top-notch! Their expertise and professionalism truly make a difference in my experience. I highly recommend this place for all your pharmacy needs.
Jeremy Wright (20/05/2025, 23:21):
The personnel is quite ineffectual, moving at a snail's pace with an air of unprofessionalism and rudeness.
Gloria Cox (18/05/2025, 07:34):
The staff at this pharmacy are incredibly friendly and knowledgeable, always ready to offer expert advice on medical issues. I highly recommend this pharmacy for all your healthcare needs.
Nicole Rivera (17/05/2025, 13:52):
Not only are they rubbish, they are a danger. My mum has been getting her meds sent to her for 2 years. She was waiting on her meds to arrive, but they never did and she was nearly out, so I rang the pharmacy only to be told they ain't delivering no more. I can't believe they left her without the meds that keep her going. I recommend anyone who cares for their family to find a different pharmacy. They should be shut down.
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