Bishopmill Pharmacy - Elgin

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Bishopmill Pharmacy - Elgin

Bishopmill Pharmacy - Elgin

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Bishopmill Pharmacy: Your Go-To Pharmacy in Elgin

Bishopmill Pharmacy serves as a vital resource for the local community in Elgin, providing various service options to meet customer needs. Whether you prefer in-store shopping or in-store pick-up, this pharmacy aims to deliver convenience and accessibility.

Planning Your Visit

For a quick visit, knowing what to expect can save you time and effort. Bishopmill Pharmacy is ideally located with a wheelchair-accessible entrance, ensuring that all customers can access their services comfortably. However, it’s worth noting that parking can be challenging unless you’re familiar with the area.

Payment Options Available

Bishopmill Pharmacy accommodates a variety of payment methods, making transactions easy and straightforward. They accept both credit cards and debit cards, as well as NFC mobile payments, catering to those who prefer contactless options.

Delivery Service

While delivery services may be essential for some customers, feedback suggests the pharmacy could improve in this area. Customers have expressed mixed feelings about the service provided during their visits—some praise the staff's helpfulness, while others report unprofessional experiences.

Accessibility and Empathy

One recurring theme in customer feedback is the need for better training among the staff. Some visitors have shared experiences of feeling judged or disrespected, particularly those with specific needs such as neurodiversity or disabilities. The lack of privacy at the counter has also been a point of concern for many.

Final Thoughts

In conclusion, while Bishopmill Pharmacy offers essential services to the Elgin community, there are areas needing improvement. From planning your visits to utilizing convenient payment options, the pharmacy strives to cater to its patrons. However, addressing customer concerns and enhancing staff training could lead to a more positive experience for everyone. Always consider your needs and preferences when choosing a pharmacy, as customer experiences can vary significantly.

Our business is at

The phone number of this Pharmacy is +441343547393

And if you want to send a WhatsApp, you can do so at +441343547393

map of Bishopmill Pharmacy Pharmacy in Elgin

Visit us during the following hours:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday
If you require to change any detail that you think is incorrect regarding this portal, we ask send a message so we can we will handle it promptly. With anticipation thanks.

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Bishopmill Pharmacy - Elgin
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Comments:

Showing from 1 to 20 of 25 comment(s) received.

Jean Hamilton (29/07/2025, 00:47):
I wouldn't necessarily suggest this establishment, as more visitors might flock to it, making it considerably crowded. The staff is quite efficient, so there's no need to endure lengthy waits for assistance or prescriptions. However, finding parking may pose a challenge unless you're familiar with the Bishopmill area.
Larry Moore (26/07/2025, 13:45):
We are currently experiencing a shortage of staff at the pharmacy. Thank you for your patience as we work to serve all our customers in a timely manner.
Andrea Martinez (22/07/2025, 14:21):
Excellent service. Always quick and friendly assistance here. No fuss.
Shirley Coleman (20/07/2025, 11:52):
Total scam artists. Charging £1.25 for a disposable face mask! These blokes are taking advantage of a terrible situation to rip off folks. Many are having a tough go financially right now, and Bishopmill is just adding to the strain. They ought to be supporting the community, not treating them like mugs. I won't be wishing them any luck, mark my words.
David Nelson (19/07/2025, 13:55):
I must say, the service provided was top-notch. Thank you kindly.
Larry Bennett (19/07/2025, 00:31):
I was urgently prescribed eye drops, but a big pharmacy told me they couldn't get them until the next day. I then went to Bishopmill Chemist and was informed that the drops were not currently in stock anywhere. The pharmacist actually went to Dr Gray's in person to find me an alternative. Amazing service that I am incredibly thankful for. All the staff were also very friendly.
Gary Garcia (16/07/2025, 02:09):
Today I went to pick up some medication as usual. They were understaffed and the pharmacist was quite arrogant, not open to hearing the truth. Their service seems to be deteriorating week by week.

The pharmacist even went as far as calling the doctor to reject repeat orders for the person I was collecting for, and accused me of mocking their staff. I strongly disagree. I remained polite, did not raise my voice or use any profanity, especially since the store was crowded at the time.
Wayne Rogers (12/07/2025, 09:16):
The staff at this pharmacy is absolutely delightful.
Kenneth Ward (09/07/2025, 10:39):
Top-notch Pharmacy in Elgin. The staff is professional and friendly, always ready to lend a hand.
Theresa Barnes (08/07/2025, 02:38):
I have been consistently disappointed with the service at this pharmacy. The employees are unsympathetic and confrontational, particularly when it comes to collecting prescriptions. Their lack of empathy and judgmental approach to interactions is quite off-putting. There is no sense of privacy at the counter, as personal conversations are carried out in plain view and within earshot of everyone in the store, which is extremely awkward and unprofessional. It seems like the staff enjoy asserting their dominance rather than providing a caring and professional service.

It is evident that there are issues with the staff at this pharmacy, as they recently failed to meet the required standards during an inspection. "Some team members are not actively receiving the necessary training for their roles in line with GPhC training guidelines, leading them to perform tasks for which they are not adequately qualified". This lack of oversight and failure to address customer concerns shows poor management and a disregard for improving the quality of service provided.
Alice Davis (03/07/2025, 19:43):
The exceptional personnel and competitive pricing consistently contribute to the excellence of this pharmacy.
Teresa Collins (02/07/2025, 13:02):
Highly organised pharmacy. Convenient parking right outside (if you're fortunate).
Russell Gray (29/06/2025, 06:13):
Absolutely dreadful service. Arrived for an antigen fit-to-fly test that I had diligently scheduled weeks ahead, only to be informed upon arrival that it had been canceled. The customer service representative was insistent that they had attempted to contact me via phone, yet somehow their message failed to reach me, and they neglected to leave a voicemail. As a result, I've had to shell out a considerable sum to arrange another test on such short notice before my upcoming vacation.
Bruce Ortiz (28/06/2025, 17:35):
Efficient and friendly service - just what I was looking for!
Mark Campbell (27/06/2025, 21:46):
I had a challenging issue to address and received top-notch personalized guidance from the head pharmacist, which truly aided me and kept me on the correct path to recovery. 👌👌
Denise Garcia (27/06/2025, 10:40):
The owner is really knowledgeable, friendly, and helpful, just like all of his staff. They have a wide range of products available.
Bradley Ward (26/06/2025, 22:31):
Always a delight, skilled and supportive
Ethan Anderson (26/06/2025, 04:22):
This pharmacy is absolutely fantastic. Always there to assist with any query or concern you may have. Truly the best in town!
Kevin Simmons (19/06/2025, 22:22):
I must say, top-notch service and a very welcoming team. Full disclosure, I have a soft spot for this pharmacy as I used to be their supplier.
Roy Turner (14/06/2025, 07:32):
This pharmacy is very unprofessional, poorly managed, and practices with little concern for the customer.

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