East Craigs Pharmacy - Edinburgh

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East Craigs Pharmacy - Edinburgh

East Craigs Pharmacy - Edinburgh

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Welcome to East Craigs Pharmacy: A Community Gem in Edinburgh

Located in the heart of Edinburgh, East Craigs Pharmacy has become a go-to destination for various health services, thanks to its dedicated staff and excellent service options. With a special focus on accessibility, this pharmacy offers something for everyone, including wheelchair-accessible entrances and wheelchair-accessible car parks.

Amazing Service Options

The recent takeover has ushered in a wave of improvement in service at East Craigs Pharmacy. Customers have praised the team for their politeness and friendliness. One of the standout services includes the ear wax removal, which many patrons have rated highly for its professionalism and efficiency. Testimonials highlight how the procedures are not only quick but also painless, making them suitable for all ages, including elderly patients.

Payment Methods for Your Convenience

East Craigs Pharmacy understands the importance of flexible payment options. They accept credit cards, debit cards, and even NFC mobile payments, ensuring that transactions are seamless regardless of your preferred method. This focus on payments enhances the overall shopping experience and convenience for customers.

In-Store Shopping Experience

The pharmacy provides an enjoyable in-store shopping experience where visitors are welcomed warmly. Staff members go above and beyond to ensure that everyone feels comfortable and informed about their healthcare needs. Additionally, the friendly environment fosters a sense of community, making it an LGBTQ+ friendly space that is also recognized as a transgender safe space.

Accessibility Commitments

East Craigs Pharmacy takes pride in its commitment to accessibility. Apart from being wheelchair accessible, the pharmacy boasts facilities that cater to individuals with different needs. The presence of a crowd can sometimes be noticed, but the staff efficiently manage the flow to maintain a safe and welcoming atmosphere.

Delivery and In-Store Pick-Up Options

The pharmacy also offers delivery services, although feedback suggests that there could be improvements in this area. Some customers experienced delays or miscommunication regarding their prescriptions. However, the option for in-store pick-up remains a reliable choice for those who prefer direct interaction with the friendly staff.

Customer Testimonials: Real Experiences

Customers consistently express their satisfaction with the pharmacy's services. One patron shared their experience, stating, “I had my ear wax removed by Iva, who was thorough and ensured I felt comfortable throughout the procedure.” Another noted, “Alba was gentle, caring, and empathetic while assisting my elderly father.” These testimonials underscore the pharmacy's dedication to providing compassionate care.

Conclusion

East Craigs Pharmacy stands out as a community-focused establishment, emphasizing quality service, accessibility, and an inclusive environment. With a variety of healthcare options and a team committed to customer satisfaction, it is no wonder that they are highly regarded by locals. Whether you need prescription medications, healthcare advice, or ear wax removal, East Craigs Pharmacy is ready to assist you with a smile.

The address of our establishment is

The phone number of this Pharmacy is +441313391188

And if you want to send a WhatsApp, you can do so at +441313391188

map of East Craigs Pharmacy Pharmacy, Blood testing service, Cosmetics store, Medical supply store, Mental health service, Travel clinic in Edinburgh

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday (Today) ✸
Sunday

The website is

If necessary to alter any element that you believe is not correct regarding this portal, we ask send us a message so we can we will handle it at the earliest convenience. Thanks beforehand thanks.

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East Craigs Pharmacy - Edinburgh
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Comments:

Showing from 1 to 20 of 23 comment(s) received.

Edward Lewis (01/07/2025, 05:28):
Always so helpful, can't thank you enough!
Barbara Sullivan (30/06/2025, 11:14):
I had the worst customer experience at this pharmacy. Trying to pick up my NHS-prescribed medication has been an absolute nightmare. Every time I go, they claim they haven't received my prescription, then after I run back to the NHS to get it sorted, they tell me the medication is out of stock. When I return later with the prescription, they either say they can't find it or blame it on new staff who don't know what they're doing. It's a real emergency situation, and everyone in that pharmacy is getting exasperated with the service.
Kathleen Thomas (30/06/2025, 02:15):
The service at this Pharmacy is absolutely fantastic, the staff go above and beyond to assist with any issue. Top-notch experience!
Steven Morris (29/06/2025, 05:14):
The staff at this pharmacy is incredibly friendly and helpful. They always go the extra mile to make sure you have a positive experience. I highly recommend their services to anyone in need of medication or health advice.
Paul Flores (28/06/2025, 03:28):
What a splendid experience and top-notch service! Huge thanks to Scott and his buddy at the pharmacy. I can finally hear again after getting rid of that pesky earwax. I'm ever so thankful. Cheers, Christina
Dennis Ward (26/06/2025, 10:57):
I had the most dreadful experience with the pharmacy staff. The customer service was simply appalling. The pharmacists were unhelpful and rude. I would not recommend this place to anyone.
Layla Cruz (25/06/2025, 18:36):
I've noticed a significant improvement since the change in ownership. The service is much more efficient and the staff is really pleasant!
Joan Kim (24/06/2025, 02:01):
Had our private flu jabs booked at this pharmacy, but upon arriving, found the store closed! Contacted them the next day only to be informed they were short-staffed and unable to administer flu jabs. Despite booking appointments months in advance, no one bothered to notify us of the cancellation. It would have taken just a minute to inform us via call, message, or email.

When inquiring about rescheduling, we were bluntly told there were no available slots and that we should keep trying. Truly disappointed with this experience, and will not be scheduling any future appointments at this pharmacy. Opting to stick with Boots instead!
Terry Carter (22/06/2025, 20:52):
Continuous problems with getting prescriptions filled.
Jean Price (22/06/2025, 07:28):
Caution.. steer clear of Lloyds pharmacy at lunchtime!! I've just been denied pain relief because the pharmacists are on their break... can you believe it!!!!
Dylan Sanchez (20/06/2025, 22:26):
I must say, I can't laud the pharmacy enough. They provided me with the necessary remedy for my sudden cystitis flare-up, which seemed to halt its progression (fingers crossed). The staff were incredibly empathetic and supportive, actually taking the time to listen to my concerns. A big thank you to them.
Jeffrey Allen (15/06/2025, 20:43):
I went in for an Ear Wax Removal appointment, was seen promptly, and had the procedure thoroughly explained and performed by Scott, who did a fantastic job. I highly recommend this pharmacy for their top-notch service.
Donald Cooper (15/06/2025, 20:11):
The team at this pharmacy is absolutely fantastic, providing top-notch service.
Barbara Hernandez (07/06/2025, 17:50):
The staff at this pharmacy are absolutely lovely!
I frequently visit for my prescriptions, but recently I needed ear wax removal for a blocked ear. I was taken care of by two different staff members who were both so pleasant and professional.
It's wonderful to have such a fantastic pharmacy in our community!
Dylan Ramirez (03/06/2025, 05:36):
Could you believe it, mate? Just went to the chemist and they don't even have any probiotics! It's the second time I've asked for something so common and they're out of stock. The shelves are always nearly bare - never seen anything like it in any other pharmacy. The staff are top-notch, but it's bonkers that they're missing basic meds like this.
Joseph Graham (02/06/2025, 23:00):
The staff was incredibly helpful and friendly.
Tyler Bennett (29/05/2025, 12:58):
I went to the chemist for earwax removal service. The manager walked me through the process and reasons behind it, which was quite useful. They even offered a pharmacy first prescription. I'd definitely suggest this chemist to anyone needing this treatment. No wait time and ample parking available.
Henry Hamilton (29/05/2025, 08:02):
I recently utilized the pharmacy's brand-new ear wax removal service. Scott took care of me, and he was extremely pleasant and professional in his approach. I can now hear a pin drop!
Brittany Hall (27/05/2025, 03:53):
The new owners have truly made a difference! The staff is so pleasant and professional, and let me tell you, that 24/7 prescription machine is absolutely brilliant. I will definitely be using it again.
Joe Lewis (24/05/2025, 15:26):
The staff at this pharmacy are incredibly helpful and knowledgeable, always ready to offer advice, whether in person or over the phone. They greet you warmly with a smile every time, creating a welcoming and friendly atmosphere.

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