Well Pharmacy - Alloa

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Well Pharmacy - Alloa

Well Pharmacy - Alloa

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Exploring Well Pharmacy in Alloa: A Community Essential

Well Pharmacy, located on the High Street of Alloa, serves as a vital healthcare provider for the local community. Despite facing some challenges with service delivery, it maintains its reputation as an accessible option for both prescription needs and retail shopping.

Accessibility Features

The pharmacy boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that everyone can access their services. The ground-floor location enhances convenience for individuals with mobility challenges.

Service Options Available On-Site

Well Pharmacy offers a range of on-site services including prescription dispensing and in-store shopping. Customers can utilize various payment options such as debit cards, credit cards, and even NFC mobile payments for added convenience. While waiting times have been a point of frustration, the staff do provide updates on prescription preparation times. Many visitors appreciate the transparency when it comes to wait time management.

LGBTQ+ Friendly Environment

The pharmacy is known for being LGBTQ+ friendly, creating an inclusive environment for all customers. This commitment to diversity is reflected in the staff’s approachability and willingness to assist with inquiries, even during busy periods.

Queue Management and Customer Experience

Feedback from patrons reveals a mixed experience regarding customer service. Some have reported long waiting times, with queues sometimes extending out the door, primarily due to the high volume of prescription requests. This often leads to frustration among those seeking quick purchases. To improve efficiency, it has been suggested that a separate queue system for prescription drop-offs and retail purchases would streamline operations. Despite the challenges, many customers noted the helpfulness of the staff, particularly during busy hours. They often go above and beyond to provide assistance, contributing positively to the overall atmosphere of the pharmacy.

Planning Your Visit

For those planning a visit to Well Pharmacy, it is open from Monday to Friday, 09:00 to 17:30, and Saturday from 09:00 to 17:00. It remains closed on Sundays, so plan accordingly to avoid disappointment.

Conclusion

While there are areas for improvement, particularly regarding service efficiency and customer interaction, Well Pharmacy in Alloa remains an essential part of the community. It provides a range of accessible services and strives to create an inclusive shopping experience for everyone. For quick visits or fulfilling prescription needs, this pharmacy continues to be a reliable choice.

Our business is located at

The contact line of this Pharmacy is +441259218039

And if you want to send a WhatsApp, you can do so at +441259218039

map of Well Pharmacy Pharmacy, Beauty supply store in Alloa

We are available at these times:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 12 of 12 comment(s) received.

Dylan Sanchez (18/05/2025, 06:36):
I had an absolutely dreadful experience at the Alloa pharmacy. The customer service was appalling and there was a complete lack of organization. The staff were extremely impolite and I had to wait for an unreasonable amount of time just to see if they had the items I needed. It's obvious that some serious changes need to be made - perhaps a bit of training in presentation and professionalism wouldn't go amiss. It seems like a bunch of clueless individuals are running the show here!
Beverly Lee (13/05/2025, 15:04):
This pharmacy is obviously overwhelmed and in need of additional counter service staff. The crowded space with so many people waiting is a recipe for potential cross-infections.
Alan Hamilton (13/05/2025, 02:03):
Chaotic chemist shop.
Here's a little advice for ya,
1 line for folks droppin' off their prescriptions
1 line for folks pickin' up prescriptions
And if there's a massive line, switch off the phone. It ain't that hard.
Harold Hall (10/05/2025, 14:01):
Outstanding assistance and top-notch expertise in pharmaceuticals.
Sara Kim (09/05/2025, 23:20):
I had a dreadful experience at the local pharmacy, mate. I was queueing for a whopping hour and 15 minutes! The staff really need to have a better handle on things, especially when the queue is literally out the door. They ought to prioritize serving customers instead of whatever else they're doing. It wouldn't hurt to hire some counter staff to handle the front, you know? Needless to say, I've decided to switch pharmacies.
Charles Scott (09/05/2025, 23:15):
The staff at this pharmacy is absolutely lovely. They are always ready to assist and provide exceptional customer service. I highly recommend this place for all your pharmaceutical needs!
Lawrence Moore (05/05/2025, 22:07):
The staff here are far more helpful compared to the larger store located further down the high street.
Juan Clark (05/05/2025, 03:52):
Absolutely dreadful service. I was constantly brushed off and ignored. Customers who arrived after me were served before me, despite being told it would only be a half hour wait. It ended up taking one hour and fifteen minutes. The staff were extremely rude and dismissive. Needless to say, I will not be returning to that pharmacy ever again.
Samuel Reynolds (04/05/2025, 20:56):
Great staff, very efficient service.
Emma Green (03/05/2025, 11:49):
The team at this pharmacy is always ready to assist with any queries you may have, even during peak times. If your prescription requires extra time to be prepared, they will inform you of the wait time so you can plan accordingly and perhaps explore the charming town while you wait. Their guidance is straightforward and trustworthy.
Nicholas Morales (03/05/2025, 09:22):
I always seem to be missing my medications. It's a real hassle trying to keep track of them all!
Austin Kim (29/04/2025, 21:09):
The Pharmacy in Alloa is conveniently situated on the high street, making it easily accessible for all. It's the second pharmacy in town after Boots, with a ground floor location and a disabled entrance for added convenience. The staff are known to be helpful and friendly, providing a welcoming atmosphere for customers. Operating hours are from 09:00 to 17:30 on weekdays, 09:00 to 17:00 on Saturdays, and closed on Sundays. Additionally, there's a charity shop, The Salvation Army, located right next to the pharmacy. Prescription services are also available, making it a one-stop destination for all your healthcare needs.
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