Asda Tranent Supermarket: Your Local Shopping Destination
At the heart of Tranent, Asda Tranent Supermarket stands as a convenient hub for daily essentials and more. While it may not be as expansive as larger counterparts in Edinburgh, it offers great produce and competitive prices for locals seeking quality food.
Accessibility and Parking
One of the highlights of Asda Tranent is its wheelchair-accessible entrance and designated wheelchair-accessible car park. Parking is available at no extra cost, with a free parking lot that accommodates shoppers with ease. However, some customers have noted that car parking spaces can be quite small, making maneuvering a challenge, especially during busy hours.
Shopping Experience
The store provides various service options, including no-contact delivery and in-store pick-up, catering to different shopping preferences. Many appreciate the availability of debit cards, credit cards, and NFC mobile payments for quick transactions. Despite its compact size, Asda Tranent boasts a decent variety of offerings, although some shoppers have expressed disappointment regarding the limited selection compared to bigger stores.
Customer Feedback and Challenges
Visitors often comment on the cleanliness of the store and the friendly staff who are generally eager to help. However, feedback indicates that the store can feel cramped, particularly during peak hours. The aisles are described as narrow, which makes shopping a bit challenging. Self-service checkouts are available, but complaints about long queues and inadequate staff assistance have been common, leading to frustration among customers.
One customer remarked on their disappointment with a specific incident regarding lottery ticket sales, highlighting a lack of clarity around store policies. Such experiences indicate that while the staff strive to maintain good service, training could be enhanced for improved customer interactions.
Products and Fresh Produce
Despite some concerns regarding stock levels and product availability, many shoppers praise the fresh produce on offer. Regular updates to shelves are made, although they may not always keep pace with demand, particularly during busy times. Additionally, the supermarket engages in recycling initiatives, including battery recycling, which many customers appreciate.
Conclusion
Asda Tranent Supermarket remains a vital resource for the local community, providing essential grocery items and quick visit capabilities for busy shoppers. While there are areas for improvement, particularly in staffing at checkout points and overall product range, the store continues to meet the basic needs of its customers effectively. For those living in Tranent or just passing through, it’s a reliable spot for a quick grocery run, complemented by the convenience of nearby fuel services.
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The product availability at this supermarket is top-notch.
Frank Morgan (10/05/2025, 12:59):
I would like to extend a massive thank you to Jan from customer services for her assistance yesterday. My order seemed to have gone missing, but Jan went the extra mile to assist me and even took the time to give me a call once she had located my parcel. I reside in the Scottish Borders but always opt to have my packages delivered to your Tranent store as I frequently visit family in East Lothian, and the customer service provided by your staff is consistently top-notch! Thank you so much 😊
Stephanie Parker (10/05/2025, 08:23):
This quaint little shop offers a wide range of groceries, including alcohol. The parking lot and store entrance are easily accessible for wheelchair users. Plus, they have a petrol station with consistently low prices. Overall, it's like a mini version of Asda. Highly recommended!
Harold Martin (09/05/2025, 02:00):
What a bloomin' nightmare! Went to the supermarket and there wasn't a single soul manning the tills. Just one poor soul darting about trying to manage the self-service checkouts. And don't get me started on the overabundance of staff stocking shelves when they could've been helping at the registers. To top it off, not a single basket or trolley in sight at the front of the shop, had to traipse all the way outside to the car park to grab one. Absolutely won't be making a return visit, that's for certain.
Christian Rodriguez (06/05/2025, 19:37):
The car park is quite small, with the parking spaces being quite close together making it a bit of a struggle to maneuver in and out of the car. We had difficulty finding some items and there weren't many staff members around to ask for help. None of the regular checkouts were open so we had to use the self-service option. However, it didn't recognize the first item we scanned and we had to wait for someone from the cigarette counter to come over and reset it. After scanning the second item, we encountered the classic "unexpected item in the bagging area" issue. Fortunately, the staff member stayed nearby to assist each time this happened. It would probably be more efficient and cost-effective for them to eliminate the self-service checkouts and have more staff on the regular tills. I imagine they lose a lot of customers due to this setup. I wouldn't recommend visiting this supermarket unless you really need just a couple of items.
Alice Gutierrez (06/05/2025, 03:02):
This is a fresh store with all the typical Aldi goodies.
Joe Kelly (06/05/2025, 00:23):
I was visiting friends and wanted to pick up some flowers and wine, which I managed to do successfully. My only criticism would be that they didn't have any plastic flower bags available, so I had to make do with using paper towels to prevent any dripping.
Sharon Lewis (03/05/2025, 23:53):
It's a proper little store, quite local and all. Doesn't have as many deals as them big supermarkets so sometimes the stock can be a bit on the tight side. But the layout ain't bad, you can squeeze by folks without causing a ruckus. They restock the shelves all day, although they can look a bit bare after the lunch rush when the school kids and workers come in for their bite to eat. The staff are alright, not the chattiest lot with customers. You'll usually find the self-service scanner crew hanging about by the help desk or off somewhere else in the store, so getting their attention can be a bit of a bother.
Overall, they've got a decent selection of bits and bobs for your everyday needs, or even a wee weekly shop for a small family.
Margaret Price (03/05/2025, 05:31):
Had a dreadful experience here! AVOID IF YOU'RE LOOKING TO PURCHASE ALCOHOL AND HAVE MINORS IN TOW!
My 20-year-old sibling popped into the shop to grab some alcohol for our FATHER and my underage sister tagged along to pick up some sweets. At the checkout, my brother presented his ID but was turned away because of my underage sister's presence!! 1. The alcohol was intended for our dad, not her! 2. She didn't even lay a finger on the alcohol during our time in the store, so there was no reason to assume it was for her. 3. My brother is 20 and had his ID. 4. The lady working there was incredibly impolite to him and my mother when she tried to purchase it separately but was denied because once again, my sister was present.
STEER CLEAR OF THIS STORE, HEAD TO ANOTHER RETAILER!
Bradley Bennett (30/04/2025, 21:41):
Left my cash in the self-service at the Edinburgh Jewel last night. The young lad manning the self-service was quick to alert me. His politeness and professionalism were top-notch. A true credit to Asda.
Abigail Perez (29/04/2025, 05:56):
We should definitely consider getting rid of these self-service checkouts. They always seem to struggle when scanning a full cart of groceries.
Gary Gonzales (29/04/2025, 03:22):
I fancied a meat feast pizza from the rear of the store, and the lady donning glasses and a black mask was dreadfully discourteous to me, and her service left much to be desired.
Heather Taylor (28/04/2025, 07:39):
Once again, only 2 people manning the tills at your Tranent store and queues stretching 10-15 customers deep. What's the use of having 2 manned tills that are always closed? Where's the support from the team?
Leonard Rivera (27/04/2025, 09:43):
The supermarket Asda has a long history of shelves frequently being poorly stocked, which can be quite frustrating for customers. It seems that the store is no longer considered good value for money. On a positive note, the staff members are always very pleasant and helpful.
Andrew Fisher (26/04/2025, 07:20):
The food is decent, but it's quite frustrating that no matter how many times I request an extra dry cappuccino without any chocolate on top, I always end up with a wet drink topped with chocolate. I've tried to explain the process, but it seems like they need more training. It's disappointing because I never get to enjoy my coffee there and end up going elsewhere to buy a new one.
Deborah Thomas (24/04/2025, 03:13):
This little shop has super tiny parking spots in its minuscule car park. You can only fit if you've got a small car and are supermodel skinny. The disabled spots are a bit wider, but it's all uphill from your car to the store.
Juan Kelly (20/04/2025, 21:47):
I say, I recently found meself in a bit of a pickle when me own dear old grandmother got herself all flustered over the way a certain staff member had been speaking to her at the local supermarket. The poor thing can't seem to get the hang of those confounded self-service contraptions, and to make matters worse, there never seems to be enough folks manning the tills. And if that weren't enough, they don't seem to stock half the things she's after, so we're often forced to traipse off elsewhere in search of 'em. Quite the bother, I must say!
Brian Robinson (19/04/2025, 23:39):
This supermarket has managed to pack a wide array of products into a rather compact floor area. It's conveniently situated with plenty of parking space and is conveniently located next to a petrol station offering competitive prices in the vicinity. The prices are excellent and in line with what one would anticipate from a top brand such as Asda. We encountered no long lines, and there were numerous approachable and helpful staff members on hand as well.
Jerry Henderson (18/04/2025, 07:26):
Top-notch chip and pin jet wash, mate! Just steer clear of the brush to avoid any pesky scratches on your motor. Cheers!
Elizabeth Ford (18/04/2025, 07:24):
I don't frequent Asda Tranent very often as more often than not they don't have the items I'm looking for, and frequently their shelves are quite bare. I understand that this location is smaller than the larger Asda stores, but it's frustrating when you're in need of something urgently only to find out that it's out of stock here 9 times out of 10.
