Burns Shopping Mall - Kilmarnock

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Burns Shopping Mall - Kilmarnock

Burns Shopping Mall - Kilmarnock

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Exploring Burns Shopping Mall: A Kilmarnock Landmark

Burns Shopping Mall, located in the heart of Kilmarnock, offers a unique shopping experience, though opinions about the mall's condition and offerings vary widely. Here's an overview of what to expect when visiting this shopping center.

On-Site Services

The mall features a variety of on-site services including shops like Argos, Home Bargains, and a pound shop. While some visitors appreciate these options, many have noted the lack of variety due to several vacant units, making for a less vibrant atmosphere.

Accessibility Features

A significant advantage of Burns Shopping Mall is its wheelchair-accessible entrance and a wheelchair-accessible car park. The layout allows for easier navigation for those using mobility aids, although some reviews suggest that better signage and maintenance could further enhance accessibility.

Visitor Experiences

Reviews present a mixed bag of experiences at the mall. Some patrons commend the friendly staff and the convenience of having essential services under one roof, such as pharmacies and grocery stores. However, numerous comments express disappointment over the mall's run-down appearance, with descriptions likening it to "war-torn" conditions and highlighting issues like leaking roofs and poor security. One visitor mentioned, “It’s functional as all the shops I need are under one room,” pointing out the practical aspect despite the aesthetic shortcomings.

Concerns About Safety and Cleanliness

Many reviews reflect concerns regarding safety, particularly due to the presence of unruly behavior around the mall. Comments about drug-related activities and encounters with loitering individuals have been prevalent, leading some shoppers to recommend avoiding the area if possible. Regular mention of the scent of urine and cleanliness indicates ongoing maintenance challenges. Nevertheless, some customers appreciate the cleanliness maintained by the staff, who work diligently to keep the shopping environment tidy, even amidst the challenges.

Additional Amenities

While the mall features essential amenities like toilets, some patrons have pointed out that their availability can be inconsistent, which can be a disadvantage for families or those needing regular access. Reviewers have suggested that updates to restroom facilities could enhance the overall experience.

Conclusion: Is Burns Shopping Mall Worth a Visit?

While Burns Shopping Mall offers convenient on-site services and accessibility features, its reputation is marred by issues of safety and aesthetics. It holds potential for improvement through revitalization efforts that could attract more shoppers and fill the vacant units. For those in Kilmarnock, it remains a spot worth visiting for specific needs, particularly on rainy days when its sheltered environment offers a brief escape from the elements. However, cautious visitors should be prepared for the complexities that accompany its current state.

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map of Burns Shopping Mall Shopping mall in Kilmarnock

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Comments:

Showing from 1 to 20 of 33 comment(s) received.

Austin Gray (24/07/2025, 08:42):
The shops are absolutely fantastic, and the prices are much more affordable compared to other shopping destinations I've visited. Additionally, there are convenient restroom facilities available, located right by the bus station and the bustling high street. Plus, there are plenty of other shops nearby as you enter the mall.
Theresa Lopez (24/07/2025, 07:52):
It was a wonderful spot once, but it seems to have taken a turn for the worse. The bus station sits right at the Mall's entrance, often attracting quite a crowd. The roof has been leaking for a couple of months now, with warning signs and barriers set up for safety reasons. Sadly, there aren't many stores left inside either...
Leonard Johnson (23/07/2025, 22:26):
Shopping malls may seem a tad old-fashioned compared to the shopping parks located out of town, but it is quite delightful to come across smaller shops. The persistent power companies and TV broadband salespeople can be quite bothersome as they continuously approach you, simply carrying out their duties, albeit a bit irritating nonetheless.
Albert Kim (20/07/2025, 22:03):
Kilmarnock: the town solely sustained by revenue generated from parking fines. It's no surprise it's struggling!
Sophia Garcia (19/07/2025, 15:34):
The shopping mall is a bit dull and could use some sprucing up. However, it is bustling with lots of shops, and the vacant spaces are usually filled up quite promptly. The management and security team are extremely pleasant and handle any concerns promptly.
Dennis Turner (15/07/2025, 17:11):
It was quite a challenge navigating through this shopping mall. I found myself constantly approached by sellers in such a crowded space, which made my visit today quite overwhelming. Charities and utility services were competing for attention, bombarding me with questions about phones and various other things. What should have been a pleasant shopping experience turned chaotic. I overheard an elderly lady saying she would no longer shop here, which defeats the purpose of a shopping mall - driving customers away.
Kevin Patterson (13/07/2025, 09:31):
Argos, Greggs, and Pound Shop are the ones keeping this shopping mall lively. The town really needs a better Farmfoods that is easily accessible by car, like the store in Irvine. Plus, it serves as a convenient walk-through to reach the bus station. Sadly, the town seems to be slowly fading away ☹
Joyce Thomas (12/07/2025, 16:31):
If you ever find yourself wondering about a post-apocalyptic world, the Burns Mall offers a unique experience. With its make-believe no-entry fence and the remnants of birds no longer gracing the skies, this mall lets you explore a desolate landscape in your mind. While there are no functioning restrooms, there are visible spots where nature calls have been answered. For the bold explorers, venturing to the rear of the mall may add a thrill to your visit. Exciting, isn't it?
John Roberts (11/07/2025, 17:41):
Quite a shocking shopping ordeal, I must say. The sight of local drug users loitering around the entrances gives off a rather apocalyptic vibe, almost reminiscent of a scene from a zombie movie. I would recommend steering clear of this place and opting for much better shopping options nearby. Cheers!
Janice Smith (11/07/2025, 17:11):
Handy for budget-friendly stores, featuring Poundland, Bargain Buys, Home Bargains, and Greggs. It may not be as bustling as it once was, but it remains a go-to spot in the town center for families and youngsters. A perfect refuge on a rainy day! :-) You're likely to run into a familiar face from the neighborhood while you're there.
Thomas Kim (09/07/2025, 23:25):
The shopping mall ain't too shabby, got a decent selection of shops, although it could use some sprucing up for sure...
Bryan Reed (09/07/2025, 03:01):
Cozy and tidy on a dreary day. It's not a huge space, so there aren't too many shops, but there are restrooms and it's conveniently located on the way to the bus station.
Mark Perry (07/07/2025, 18:54):
Plenty of stores all in one place, no trash scattered about. Cleaners bustling all day, restrooms are complimentary, neat and well-lit.
Ralph Smith (30/06/2025, 18:19):
That shopping mall is really convenient, mate. It's located right by the taxi rank and the bus station, perfect for folks without wheels. Plus, you can find just about everything you need there. Cheers!
Christina James (26/06/2025, 14:13):
The entrance to the shopping mall facing the square is an ideal spot for observing fascinating characters. You'd be quite fortunate not to catch a glimpse of these creatures rummaging around during business hours. It serves as a valuable opportunity to educate young ones about the risks associated with substance abuse.
Patrick Williams (22/06/2025, 15:28):
Absolutely adore this place! I could easily go on a shopping spree and just keep spending. The staff are fantastic and made my shopping experience truly enjoyable.
Stephen Garcia (22/06/2025, 01:17):
BUSINESS FOLKS ARE REALLY PUTTING IN THE HOURS TO KEEP THINGS AFLOAT DURING THESE CHALLENGING TIMES. KEEP PUSHING FORWARD AS JOBS ARE SO IMPORTANT. BEST OF LUCK TO EVERYONE WORKING IN BUSINESSES ACROSS SCOTLAND. MERRY CHRISTMAS AND WISHING YOU ALL THE VERY BEST! 🎅
Amelia Mitchell (21/06/2025, 10:54):
Compact yet exquisitely designed. I must give a shoutout to the facilities team, they are constantly on the go. The mall is consistently spotless.
Alexander Evans (20/06/2025, 13:01):
The mall is a bit run down and it seems like the kids are running wild causing a bit of chaos. There doesn't seem to be much shopping options around here. You'd probably have a better experience heading over to Silverburn instead.
Sean Foster (18/06/2025, 22:33):
Convenient for multi storey parking and the bus station. There are several affordable stores along with the usual assortment of trinkets. Do we really need so many vaping shops in the world?

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