Well Pharmacy - Paisley

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Well Pharmacy - Paisley

Well Pharmacy - Paisley

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Exploring Well Pharmacy in Paisley: A Comprehensive Overview

Well Pharmacy, located in Paisley, offers a range of service options designed to cater to the diverse needs of its customers. However, recent experiences shared by patrons reveal both positive interactions and significant challenges that highlight the pharmacy's operations.

Accessibility Features

For those with mobility considerations, Well Pharmacy provides a wheelchair-accessible entrance and a wheelchair-accessible car park. These features ensure that everyone can conveniently access medications and services, enhancing overall accessibility.

Payment Options

The pharmacy accepts various payment methods, including debit cards, credit cards, and NFC mobile payments, ensuring that customers can choose their preferred way to settle their bills.

In-Store Services

Well Pharmacy is known for its in-store shopping experience. While many customers appreciate the assistance of the staff during their visits, some have reported difficulties with in-store pick-up of prescriptions. A few patrons expressed frustration over delays and issues with medication availability, leading to significant inconvenience.

Delivery and Efficiency Concerns

Despite offering delivery services, there have been complaints regarding the pharmacy’s efficiency. Several customers mentioned instances where prescriptions were either not ready or not stocked adequately, resulting in unnecessary trips and delays. One customer remarked on the unprofessionalism and disorganization, stating they wasted hours trying to obtain necessary medications.

Crowd Management and Service Quality

With Well Pharmacy being a busy location, many customers have noted the long waits, describing it as a "very busy pharmacy." While some appreciate the friendly and helpful nature of the staff, others have encountered what they perceive as rudeness and a lack of attention to customer needs during peak times. This frequent overcrowding has led to mixed reviews about overall service quality.

A Commitment to Inclusivity

It is worth noting that Well Pharmacy identifies as LGBTQ+ friendly, contributing to a welcoming atmosphere for all customers. Many patrons have expressed appreciation for this inclusivity, highlighting the caring attitude of certain staff members who go above and beyond to assist.

Conclusion

In conclusion, Well Pharmacy in Paisley offers essential service options and accessibility features that make it a vital resource for many. However, ongoing operational challenges concerning service efficiency and customer experience warrant attention. As the pharmacy continues to serve its community, feedback from patrons will play an important role in shaping improvements and ensuring that every customer receives the care they deserve.

Our business is located at

The phone of said Pharmacy is +441418892576

And if you want to send a WhatsApp, you can do so at +441418892576

map of Well Pharmacy Pharmacy, Beauty supply store in Paisley

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 20 of 26 comment(s) received.

Louis Robinson (19/07/2025, 02:45):
I had such a dreadful experience on the phone that I ultimately decided not to retrieve my medication, as the interaction left me feeling absolutely dreadful.
Albert Roberts (18/07/2025, 23:37):
Absolutely unprofessional staff, intentionally prolonging the processing of my prescriptions and displaying a hostile attitude.

I wasted nearly 3 hours of my time for just one prescription that they possessed but continuously insisted I return later.

I will never patronize the WELL Pharmacy on Broomlands Street again. It's a complete disgrace!
Abigail Howard (18/07/2025, 13:41):
I was recently spoken to in such a heartless manner, what a dreadful woman!
Jeffrey Torres (17/07/2025, 07:24):
Arr mate, I was told to wait 15 minutes at 11:45 today. But alas, I ended up waiting for 32 minutes! Eventually, I had to rejoin the line. After patiently standing by while the staff were tinkering about with the computer, it was finally my turn to be served. The lady staff member, without even acknowledging me, turned to the person behind me and asked "how can I help you?" I had to interrupt and request my prescription. Lo and behold, my script was already prepared and waiting, yet nobody bothered to call out my name. She asked me to confirm my address and handed it over. Not a single apology for the lengthy wait, despite being informed that I had waited for 32 long minutes. The male pharmacist, on the other hand, is top-notch. He has assisted me promptly in the past.
Christian Flores (16/07/2025, 11:56):
The staff is super friendly and the service is lightning fast!
Keith Ward (13/07/2025, 06:03):
The staff at this pharmacy are extremely helpful and friendly. I am very pleased with the service they have provided.
Cheryl Simmons (11/07/2025, 09:30):
I must say, my last two visits to this pharmacy have been an absolute disaster. I think I might just have to go back to my doctor's office and give them a headache for a change, as the service here has been very poor! As a result, I have decided to switch to a different chemist.
Julia Barnes (11/07/2025, 02:41):
A bit sluggish, not particularly suitable for those who work odd hours as it's now closed on Saturdays.
Juan Reynolds (09/07/2025, 15:01):
The chemist is absolutely brilliant, I must say! The staff there are just FANTASTIC, and I will definitely keep going back. I've never encountered such friendly staff before.
Philip Scott (07/07/2025, 03:39):
I must say I am quite displeased with the service I received. My prescriptions were sent from the doctor to the chemist, but upon realizing that the chemist would be closed on Friday, I called on Wednesday to inquire about my controlled painkillers. I informed them that I would run out before the weekend, and they assured me I could pick them up after 2pm on Thursday.

However, when I went to collect my painkillers on Thursday, they did not have them in stock and advised me to take my prescription to another chemist. I ended up visiting two different chemists only for the last one to inform me that my prescription had already been dispensed. I informed them that it was supposed to be canceled.

Now, I find myself without my painkillers and unable to resolve this issue until you are open again. This situation has caused quite a bit of distress and inconvenience.
Brian Cruz (03/07/2025, 16:58):
I absolutely detest this establishment. Those with the means to shop elsewhere would never set foot in this place. The staff is the most incompetent I have ever encountered, inventing rules on the spot and treating customers like dirt. The behavior I have witnessed and been informed of is simply appalling. I urge you to opt for Boots or any other pharmacy besides this one.
Sarah Martin (03/07/2025, 16:47):
I must say, I was absolutely appalled. The customer service at this establishment was simply dreadful - so rude, and more interested in their own meals in the back than attending to the customers patiently waiting in line. To top it off, none of the 5 medications prescribed to me were in stock! Not even a simple nasal spray. This has got to be the most abysmal pharmacy I have ever encountered!
Jordan Sanders (30/06/2025, 21:12):
Absolutely dreadful service. They consistently claim to not have received prescriptions, despite them being faxed over by doctors. This has happened repeatedly for years, not just once. They refuse to handle emergency prescriptions if it's close to closing time. The staff are incredibly unfriendly and unhelpful, with the exception of a few.

I'm relieved to have switched pharmacies. Most of the staff seem ill-suited for customer-facing roles due to their terrible attitude. If I could give them zero stars, I would.
Evelyn Alexander (27/06/2025, 03:38):
The staff at this pharmacy are incredibly helpful and dedicated. They really go above and beyond in their work and deserve to be compensated more for their efforts. They are on the front lines just like our nurses and doctors, and their hard work should be recognized and rewarded accordingly.
Grace Sanders (25/06/2025, 19:05):
The male pharmacist seemed a tad brusque.
Beverly Graham (24/06/2025, 07:18):
I just want to express my gratitude to the amazing staff at the pharmacy. I called about an issue with my child's school uniform, and the lady there was so kind and helpful. I am in Glasgow and couldn't reach the store by phone or email, but she offered to go to the shop and pass on my message. A big thank you to them for their wonderful assistance!
Aaron Simmons (20/06/2025, 09:06):
Oh, what a delightful experience I had at the pharmacy! The staff was so cheerful and ready to assist. One day, I wasn't feeling quite right, and the pharmacy team noticed. The pharmacist even came out to check if I was okay, but my taxi had arrived. It was heartwarming to see them looking out for me until I left for home. I truly appreciate their care and attention. There might be moments when they are busy and you have to wait a bit, but we must understand that they are working as swiftly as possible. Keep up the good work, ladies!
Ruth Carter (09/06/2025, 17:37):
The team at this pharmacy is simply splendid and incredibly effective. If an issue arises, they will promptly inform you and provide various solutions. They are more than willing to verify if any medication available in-store could potentially interact with your current prescriptions. I have never encountered a more exceptional group of individuals.
Anna Foster (08/06/2025, 15:09):
I shall not be frequenting this pharmacy again. The staff are rather impertinent and lack proficiency, making minimal effort to aid in obtaining medications that others can readily provide. If I could, I would rate it with zero stars.
Kelly Kelly (06/06/2025, 19:04):
The team is so friendly and always keeps us informed when we need to stock up on new items.

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