Motherwell Pharmacy - Motherwell

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Motherwell Pharmacy - Motherwell

Motherwell Pharmacy - Motherwell

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Votes: 43 - Score: 3.7

Motherwell Pharmacy: Your Go-To Pharmacy in Motherwell

Motherwell Pharmacy offers a range of services tailored for the community, ensuring that accessibility and convenience remain at the forefront. With memorable experiences shared by customers, it's clear that this pharmacy has its strengths, as well as areas needing improvement.

Accessibility and Convenience

One of the key features of Motherwell Pharmacy is its wheelchair-accessible entrance and wheelchair-accessible car park, which make it easy for all customers to visit. The pharmacy is committed to ensuring that everyone can access their on-site services without barriers.

Service Options and Payments

Motherwell Pharmacy provides various service options, including NFC mobile payments and acceptance of credit cards, making transactions swift and efficient. Customers have noted that the delivery service is particularly commendable, with many reports stating prescriptions are often delivered within 48 hours, sometimes even the same day.

Customer Experiences

Customer experiences at Motherwell Pharmacy have been mixed. While some patrons praise the politeness and helpfulness of the staff, others have expressed frustration with service inconsistencies. For example, one customer mentioned a situation where they had to wait beyond closing time, highlighting a lack of communication regarding store hours. Conversely, another user appreciated the kind assistance from staff members like Amy, who expedited their prescription during a time-sensitive situation, showcasing excellent customer service amidst challenges.

Planning Your Visit

To ensure a quick visit, planning ahead is crucial. Customers have reported longer wait times due to staff shortages, and some have experienced issues with prescription fulfillment. It's advisable to call ahead, despite the difficulty of reaching staff by phone as noted by some patrons.

Conclusion

While there are concerns regarding service consistency and customer complaints, Motherwell Pharmacy remains a vital part of the community. Its commitment to accessibility and convenient payment methods offers valuable services to residents. By taking proactive steps and addressing feedback, it can improve the experience for all customers. Whether you need a swift prescription or friendly advice, Motherwell Pharmacy continues to strive for quality care in Motherwell.

We are positioned at

The contact line of the mentioned Pharmacy is +441698262600

And if you want to send a WhatsApp, you can do so at +441698262600

map of Motherwell Pharmacy Pharmacy in Motherwell

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

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Motherwell Pharmacy - Motherwell
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Comments:

Showing from 1 to 20 of 27 comment(s) received.

Noah Lopez (23/06/2025, 02:35):
Lovely little pharmacy with a fantastic team, very helpful and friendly. I would highly recommend it.
Maria Brown (20/06/2025, 19:23):
The service is always top-notch, the staff are delightful, especially Lee!
Margaret Gonzales (19/06/2025, 18:44):
I popped by the chemist around eleven this morning to pick up my prescription. They informed me that it had arrived earlier in the day, but advised me to swing back after 4pm. Why the wait until after 4? Everyone else seemed to have received theirs promptly. How much time does it take to prepare? Six hours? You must be kidding me!
Charlotte Kim (17/06/2025, 10:58):
I recently switched over to this Pharmacy and I must say, I am quite impressed with their service. My prescription was ordered and delivered promptly. This Pharmacy is definitely a step up from the ones in the town center that don't even offer delivery services.
Dylan Williams (17/06/2025, 04:13):
Customer service is deteriorating at a rapid pace. Prescriptions are not being processed efficiently. This has happened twice in the last two weeks, and they keep offering the same excuses. I am now facing a weekend without my necessary medication due to their inability to fulfill their responsibilities and provide the level of service that customers deserve. I have made the decision to switch to Boots going forward. It is imperative for the management to intervene and address these issues before they lose all their customers. It seems like even methadone patients receive better service than us.
Rebecca Diaz (10/06/2025, 17:21):
Top-notch service, I must say.
Harold Hayes (09/06/2025, 00:10):
The staff are not answering the phone - it's very frustrating trying to reach someone. I would not recommend this pharmacy.
Betty Ramirez (08/06/2025, 18:32):
I 'ad an issue goin' on for a good bit and decided to get meself checked up at the chemist. There was a trainee chemist who 'elped me at the time and was very 'elpful throughout - I feel better than ever now and appreciate the patient centred care this pharmacy provides.
Anthony Nguyen (04/06/2025, 07:32):
I must express my dissatisfaction with this pharmacy. They failed to provide the medication prescribed and claimed to have ordered it when they actually had not. This specific pain medication is urgently required, yet they keep changing the pickup date. They initially promised Friday but then deferred it to Monday. This inconsistency is highly frustrating and unacceptable. I strongly advise avoiding this establishment as they do not seem equipped to fulfill their purpose adequately. Stay away from them!
Raymond Simmons (03/06/2025, 02:12):
My experience with this pharmacy was splendid! The staff was quite polite, and I encountered no issues with my prescriptions. They were really helpful when I was searching for something to relieve an ailment. I can't find fault with them at all.
Nancy Foster (28/05/2025, 21:40):
The staff at this pharmacy are super friendly!
Alan Perez (24/05/2025, 17:39):
Top-notch pharmacy in Motherwell. Exceptional customer service and Lee consistently goes above and beyond.
Charles Bennett (23/05/2025, 09:07):
The staff is always very helpful and friendly.
Brandon Nguyen (21/05/2025, 21:06):
The staff at this pharmacy are absolutely wonderful and incredibly helpful.
Rose Turner (21/05/2025, 03:48):
The staff make an effort to be helpful.
Bruce Reynolds (20/05/2025, 19:22):
This pharmacy is just dreadful, the manager couldn't care less about customer complaints and just tries to shift the blame.
Andrew Stewart (18/05/2025, 15:27):
What a fantastic pharmacy! The level of abuse that the staff have to endure in the store is absolutely appalling. They are always so helpful and willing to go above and beyond for the customers.
Rachel Wright (13/05/2025, 04:13):
Recently, I have been experiencing issues with the timely delivery of my prescriptions. It is taking longer than three days for my repeat prescriptions to be processed, and the medications are not being correctly placed into doset boxes. The pharmacy has been blaming my doctor for not sending the prescriptions on time. I requested for my prescriptions to be filled by them until the end of December, but they have abruptly stopped providing me with my medication as of last week. This has left me without essential medication for almost three weeks, which is crucial for my survival. I strongly advise against using this pharmacy, as they have been unhelpful and unreliable in handling my prescriptions.
Richard Jones (12/05/2025, 02:04):
Top-notch service, I must say!
Abigail Watson (09/05/2025, 23:26):
Absolutely dreadful service. They denied me my heart medication simply because I had exceeded the quota. What does that have to do with receiving essential lifesaving medication? When I inquired, they seemed indifferent and unhelpful. If it were possible, I would rate them with a negative star.

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