Motherwell Pharmacy - Motherwell

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Motherwell Pharmacy - Motherwell

Motherwell Pharmacy - Motherwell

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Votes: 43 - Score: 3.7

Motherwell Pharmacy: Your Go-To Pharmacy in Motherwell

Motherwell Pharmacy offers a range of services tailored for the community, ensuring that accessibility and convenience remain at the forefront. With memorable experiences shared by customers, it's clear that this pharmacy has its strengths, as well as areas needing improvement.

Accessibility and Convenience

One of the key features of Motherwell Pharmacy is its wheelchair-accessible entrance and wheelchair-accessible car park, which make it easy for all customers to visit. The pharmacy is committed to ensuring that everyone can access their on-site services without barriers.

Service Options and Payments

Motherwell Pharmacy provides various service options, including NFC mobile payments and acceptance of credit cards, making transactions swift and efficient. Customers have noted that the delivery service is particularly commendable, with many reports stating prescriptions are often delivered within 48 hours, sometimes even the same day.

Customer Experiences

Customer experiences at Motherwell Pharmacy have been mixed. While some patrons praise the politeness and helpfulness of the staff, others have expressed frustration with service inconsistencies. For example, one customer mentioned a situation where they had to wait beyond closing time, highlighting a lack of communication regarding store hours. Conversely, another user appreciated the kind assistance from staff members like Amy, who expedited their prescription during a time-sensitive situation, showcasing excellent customer service amidst challenges.

Planning Your Visit

To ensure a quick visit, planning ahead is crucial. Customers have reported longer wait times due to staff shortages, and some have experienced issues with prescription fulfillment. It's advisable to call ahead, despite the difficulty of reaching staff by phone as noted by some patrons.

Conclusion

While there are concerns regarding service consistency and customer complaints, Motherwell Pharmacy remains a vital part of the community. Its commitment to accessibility and convenient payment methods offers valuable services to residents. By taking proactive steps and addressing feedback, it can improve the experience for all customers. Whether you need a swift prescription or friendly advice, Motherwell Pharmacy continues to strive for quality care in Motherwell.

We are positioned at

The contact line of the mentioned Pharmacy is +441698262600

And if you want to send a WhatsApp, you can do so at +441698262600

map of Motherwell Pharmacy Pharmacy in Motherwell

Our business hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If necessary to alter any element that you feel is not precise related to this page, please forward a message so we can we will adjust it promptly. Thanks beforehand thank you very much.

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Motherwell Pharmacy - Motherwell
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Showing from 1 to 20 of 22 comment(s) received.

Rebecca Diaz (10/06/2025, 17:21):
Top-notch service, I must say.
Harold Hayes (09/06/2025, 00:10):
The staff are not answering the phone - it's very frustrating trying to reach someone. I would not recommend this pharmacy.
Betty Ramirez (08/06/2025, 18:32):
I 'ad an issue goin' on for a good bit and decided to get meself checked up at the chemist. There was a trainee chemist who 'elped me at the time and was very 'elpful throughout - I feel better than ever now and appreciate the patient centred care this pharmacy provides.
Anthony Nguyen (04/06/2025, 07:32):
I must express my dissatisfaction with this pharmacy. They failed to provide the medication prescribed and claimed to have ordered it when they actually had not. This specific pain medication is urgently required, yet they keep changing the pickup date. They initially promised Friday but then deferred it to Monday. This inconsistency is highly frustrating and unacceptable. I strongly advise avoiding this establishment as they do not seem equipped to fulfill their purpose adequately. Stay away from them!
Raymond Simmons (03/06/2025, 02:12):
My experience with this pharmacy was splendid! The staff was quite polite, and I encountered no issues with my prescriptions. They were really helpful when I was searching for something to relieve an ailment. I can't find fault with them at all.
Nancy Foster (28/05/2025, 21:40):
The staff at this pharmacy are super friendly!
Alan Perez (24/05/2025, 17:39):
Top-notch pharmacy in Motherwell. Exceptional customer service and Lee consistently goes above and beyond.
Charles Bennett (23/05/2025, 09:07):
The staff is always very helpful and friendly.
Brandon Nguyen (21/05/2025, 21:06):
The staff at this pharmacy are absolutely wonderful and incredibly helpful.
Rose Turner (21/05/2025, 03:48):
The staff make an effort to be helpful.
Bruce Reynolds (20/05/2025, 19:22):
This pharmacy is just dreadful, the manager couldn't care less about customer complaints and just tries to shift the blame.
Andrew Stewart (18/05/2025, 15:27):
What a fantastic pharmacy! The level of abuse that the staff have to endure in the store is absolutely appalling. They are always so helpful and willing to go above and beyond for the customers.
Rachel Wright (13/05/2025, 04:13):
Recently, I have been experiencing issues with the timely delivery of my prescriptions. It is taking longer than three days for my repeat prescriptions to be processed, and the medications are not being correctly placed into doset boxes. The pharmacy has been blaming my doctor for not sending the prescriptions on time. I requested for my prescriptions to be filled by them until the end of December, but they have abruptly stopped providing me with my medication as of last week. This has left me without essential medication for almost three weeks, which is crucial for my survival. I strongly advise against using this pharmacy, as they have been unhelpful and unreliable in handling my prescriptions.
Richard Jones (12/05/2025, 02:04):
Top-notch service, I must say!
Abigail Watson (09/05/2025, 23:26):
Absolutely dreadful service. They denied me my heart medication simply because I had exceeded the quota. What does that have to do with receiving essential lifesaving medication? When I inquired, they seemed indifferent and unhelpful. If it were possible, I would rate them with a negative star.
Rose Rivera (06/05/2025, 03:49):
I've just recently started coming here after moving into the area, and I must say, the staff are absolutely lovely. They are very pleasant and friendly, and you are not treated any differently based on your prescription. You are treated just like everyone else. The staff is great and the pharmacy itself is lovely. They are also very focused on sanitation, as they clean in between customers and only allow 2 people in the shop at a time. Face masks are mandatory, but to be honest, it's actually the most pleasant pharmacy I've ever been to. I would give them 10 stars plus if I could. The staff really make you feel welcome, as if you've been a regular visitor for years. If you need other products besides prescriptions, please be patient and respectful, because you will receive the same treatment from them. Overall, it's a great place and they have been working tirelessly since the pandemic began. Great work, guys and dolls!
Kimberly Cruz (03/05/2025, 16:01):
Excellent delivery service, absolutely delighted with their willingness to prepare pill cases for my daily medications, which is incredibly helpful for me as I struggle with my hands. The staff is far more eager to offer genuine assistance compared to other major pharmacy chains in the vicinity.
Dorothy Lewis (29/04/2025, 09:53):
Top-notch service. Way speedier than them big pharmacies.
Brandon Myers (28/04/2025, 19:42):
They's claimin' to be open at 8am, but they ain't. I just drove all the way there lookin' for wound dressing.
Timothy Turner (27/04/2025, 22:00):
I 'ad a late appointment at the doctor's with me wee lass who 'ad a bad reaction, and as I went to put in the prescription, the shutters were goin' down at 5.50pm. The kind lass Amy put it through in under 2 minutes for me rather than 'aving me wait a full night to get it the next day. Thanks again, Amy! My girl settled after 'avin' 'er cream, and it's all because of your fast work and kindness xx.

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