Boots Pharmacy - Leven

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Boots Pharmacy - Leven

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Comments: 5 - do click here to view or make a comment
Votes: 20 - Score: 2.5

Boots Pharmacy in Leven: An Overview

Boots Pharmacy located in Leven offers a variety of services designed to cater to the needs of its customers. Unfortunately, recent reviews highlight some challenges that patrons have faced when using this pharmacy.

Accessibility Features

One notable aspect of Boots Pharmacy in Leven is its wheelchair-accessible entrance and wheelchair-accessible car park. This makes the location convenient for those needing additional support. However, despite these features, some customers reported negative experiences related to accessibility within the store itself, citing long wait times and inadequate staff communication.

Service Options

The pharmacy provides several service options, including in-store shopping, in-store pick-up, and delivery. While these services are beneficial, many customers expressed frustration with the delivery and prescription turnaround times. Reports indicate that even urgent prescriptions may be delayed, leading to increased stress for those relying on timely medication.

Payments Made Simple

When it comes to payments, Boots Pharmacy accepts various methods, including credit cards and NFC mobile payments. However, customers have mentioned issues with the service, particularly around the handling of prescriptions, which could cast doubt on the efficiency of the payment process during peak times.

Customer Experiences

Feedback regarding customer service has been less than stellar. Many reviewers noted rude or indifferent attitudes from staff members, leading to dissatisfaction with their overall experience. A recurring theme among customer comments highlights the need for better training and support for pharmacy staff, as well as improvements in responsiveness to customer inquiries.

Planning Your Visit

If you plan to visit Boots Pharmacy in Leven, it is essential to be prepared for potential long wait times. Some customers recommend calling ahead to confirm prescription readiness, but many have reported difficulties reaching the pharmacy by phone. Therefore, considering a quick visit during off-peak hours might yield a better experience.

Conclusion

While Boots Pharmacy in Leven offers necessary services and accessibility features, customer feedback suggests that significant improvements are needed in staff training, prescription management, and customer service. By addressing these issues, Boots Pharmacy can enhance its reputation and ensure that patrons receive the quality care they deserve. For those seeking a more reliable option, exploring alternative pharmacies in the area may be worth considering.

The address of our establishment is

The phone of said Pharmacy is +441333423276

And if you want to send a WhatsApp, you can do so at +441333423276

Our business hours are:

Day Hours
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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 5 of 5 comment(s) received.

Louis Rodriguez (22/04/2025, 02:50):
Appalling wait time and my prescription was not even complete. They definitely need more staff, especially ones who know what they're doing. I am switching pharmacies after this experience.
Nancy Baker (21/04/2025, 05:46):
The staff at this pharmacy are very friendly and helpful, always on their toes!
Danielle Wright (21/04/2025, 00:00):
The staff at this pharmacy are shockingly inept, dispensing the incorrect medication and even disclosing customers' personal information. Thankfully, there are many other pharmacies in the vicinity that provide better service and care.
Ava Edwards (19/04/2025, 20:17):
I've been visiting this pharmacy for more than 5 years, and I've never encountered any issues. The staff is always very friendly and helpful.
Wayne Murphy (17/04/2025, 11:21):
The pharmacy's staff have been shockingly incompetent with fulfilling prescriptions, especially urgent ones. They are frequently days late and often fail to conduct proper checks, leading to frustrating exchanges with the neighboring surgery. It's concerning that individuals lacking basic competency are employed by a pharmacy. The poor service can exacerbate existing health issues due to prolonged waits and unnecessary stress. I strongly recommend seeking assistance at Boots on the High Street in Leven, as they excel in all aspects of their service. Personally, I experienced a serious error with a controlled medication from this pharmacy, which resulted in a hospitalization due to unclear instructions and a near-fatal overdose. Thankfully, I realized something was wrong early on, or I might not be alive to write this review. It's crucial to pay attention to dosage information, as errors can have grave consequences. The hospital staff confirmed that the dosage instructions provided were unclear and attributed the mistake to the pharmacy.
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