Boots Pharmacy - Irvine

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Boots Pharmacy - Irvine

Boots Pharmacy - Irvine

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Boots Pharmacy in Irvine: An Overview

Located conveniently on East Road, Boots Pharmacy in Irvine serves as a crucial resource for the community, offering various service options that cater to both health needs and everyday shopping. This article explores the key features of Boots Pharmacy, including planning, accessibility, and customer experiences.

Planning Your Visit

When considering a visit to Boots Pharmacy, it's essential to plan ahead. The pharmacy opens its doors for in-store shopping at regular hours, although there have been occasional delays in opening. Customers are encouraged to check the timing beforehand to avoid waiting outside, as some local citizens have reported doors being locked past opening time.

Accessibility at Boot Pharmacy

The pharmacy is wheelchair-accessible, featuring a suitable entrance and a wheelchair-accessible car park. This makes it easier for all customers to access the services they need. Additionally, the in-store pick-up option is available for those who prefer to order online and collect their items without any hassle.

Delivery and Payment Options

Boots Pharmacy offers multiple payment options, including NFC mobile payments and credit cards, providing convenience to all shoppers. However, customer experiences may vary, with some expressing dissatisfaction with the assistance provided during the payment process.

Quick Visits for Health Needs

For those looking for a quick visit to address health concerns, the pharmacy provides consultation services, though experiences can differ greatly. While some customers praise the pharmacy staff for their knowledge and efficiency, others have faced challenges, particularly regarding treatment discretion. One patron reported that they were turned away despite being advised by their GP to seek immediate assistance.

Customer Service Insights

The feedback on Boots Pharmacy’s customer service has been mixed. While many customers appreciate the friendly and helpful staff, others have experienced issues with management and service quality. There have been reports of unprofessional behavior from certain employees, leading to complaints being lodged. However, the head office responded positively to these complaints, demonstrating a commitment to improving customer experiences.

Conclusion

Overall, Boots Pharmacy in Irvine offers a compact but valuable selection of products and services. With its wheelchair-accessible facilities and diverse payment options, it aims to serve its community effectively. However, ongoing attention to customer service and operational efficiency would further enhance the experience for all patrons.

Our establishment is located at

The contact line of this Pharmacy is +441294279312

And if you want to send a WhatsApp, you can do so at +441294279312

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Irvine

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Comments:

Showing from 1 to 20 of 26 comment(s) received.

Marilyn Moore (10/07/2025, 03:57):
I absolutely adore the Boots shop in Irvine Rivergate! The staff there are incredibly helpful, well-informed, and welcoming. They go above and beyond to assist you, and if they don't have what you need, they will happily place an order for you.
Daniel Parker (09/07/2025, 20:10):
A skilled SEO specialist at a Pharmacy blog could rewrite this comment with an English accent in the English language as follows:

A proper manager wouldn't brush off complaints and refuse to provide contact details for regional managers. A really poor attitude towards customers, especially when they are at fault. Customer service is lacking, some of the staff could definitely benefit from additional training.
Scott Davis (08/07/2025, 16:29):
Local resident here.
I was over by the shop next door when I noticed a woman waiting outside the East Road Boots pharmacy. Glancing at my watch, I saw it was already a few minutes past 9 and the doors remained locked. Shortly after, a car arrived, presumably carrying the store manager who was just getting around to starting their day. I observed no apology or recognition given to the lady who had been patiently waiting for who knows how long before being let in. Quite disrespectful treatment of customers, get it together Boots. Disappointed, to say the least.
Alan Mitchell (07/07/2025, 05:14):
The coffee and cakes here are absolutely splendid, but truth be told, it can get a tad bit overcrowded and rowdy at times.
Brenda Ward (27/06/2025, 13:21):
On numerous occasions, they did not have my medication in stock and I was left to search for it by making phone calls. Due to this inconvenience, I decided to switch to a different pharmacy. I would not recommend them.
Charlotte Bennett (27/06/2025, 09:29):
I tend to pop into this Boots for my repeat prescriptions. It's a tad on the compact side, but they seem to have a good range of products in stock. The staff can be a bit rude at times, hence the 2-star rating.
Rose Martin (25/06/2025, 15:05):
Convenient accessibility for those with mobility challenges. The storefront may be modest in size, resulting in a limited selection of essential products. The team is exceptionally accommodating and approachable.
Rachel Sanders (22/06/2025, 18:02):
I was feeling really unwell with symptoms of a urinary tract infection and my GP mentioned that, due to the NHS being under pressure, I could visit any pharmacy for a consultation and to receive medication. I decided to take their advice and went to a nearby pharmacy. However, when I arrived, the manager told me to go to my own chemist. I explained that it wasn't local for me and that I was feeling quite ill, but the manager insisted, saying, "I decide who I treat, not the GP." I left feeling upset and went to a different Boots pharmacy where I was helped without any issues.

I lodged a complaint and later received an apology for the poor customer service, acknowledging that it was unnecessary. The apology came from the head office of Boots, who were very kind and understanding. It's disappointing that one individual can tarnish the reputation of such a large pharmacy chain in such a negative way.

I would recommend avoiding this particular pharmacy if you require medical assistance.
Ashley Carter (22/06/2025, 08:15):
Fast and courteous service, I must say.
Victoria Barnes (21/06/2025, 18:58):
The individuals at this establishment truly excel in providing exceptional knowledge and assistance whenever necessary.
Janet Cook (21/06/2025, 15:11):
Outstanding selection of products and incredibly welcoming and supportive team.
Dennis Rodriguez (21/06/2025, 07:17):
Charming pharmacy indeed! The team is always courteous and welcoming, and the service is quick.
Leonard Mitchell (19/06/2025, 08:18):
Boots chemist on East Rd in Irvine has fantastic staff! They are incredibly helpful, efficient, and friendly. I would give them 5 stars without hesitation. Highly recommend!
Noah Ford (18/06/2025, 14:00):
It's quite bothersome when one doesn't possess the information they seek.
Peter Ortiz (16/06/2025, 23:45):
The staff at this pharmacy are absolutely smashing! They have been ever so helpful and efficient in assisting me with all my needs. Top-notch service, I must say!
Roger Martin (09/06/2025, 17:13):
A helpful colleague was able to help with a query about a fit-to-fly COVID test.
Patrick James (05/06/2025, 15:58):
Quick, efficient, and friendly service. The pharmacist was very knowledgeable about my inhalers and made me feel at ease.
Peter Anderson (03/06/2025, 17:54):
We stay open late most evenings.
Robert Roberts (01/06/2025, 22:57):
Superb pharmacy with courteous and skilled staff.
Susan Henderson (29/05/2025, 22:33):
Outstanding! I was in a hurry and the staff took care of me brilliantly.

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