Riverside Pharmacy - Inverness

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Riverside Pharmacy - Inverness

Riverside Pharmacy - Inverness

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Riverside Pharmacy: A Safe Haven and Essential Service in Inverness

Riverside Pharmacy, located in the heart of Inverness, is not just a pharmacy; it is a Transgender safe space that welcomes everyone, offering an inclusive environment for all members of the LGBTQ+ community.

In-Store Shopping Experience

Despite recent challenges, Riverside Pharmacy maintains a commitment to in-store shopping with several service options to cater to the diverse needs of its customers. Although the pharmacy has been described as busy due to its proximity to the GP practice, staff are generally considered helpful and friendly. Customers have noted the efficiency and thoroughness of the pharmacy team, making them a recommended choice for those seeking advice and medications.

Accessibility and Convenience

The pharmacy boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that everyone can access its services without difficulty. This highlights Riverside Pharmacy's dedication to accessibility, making it a model for community-centered health services.

Payment Options to Suit Everyone

Riverside Pharmacy offers flexible payment methods including credit cards, debit cards, and NFC mobile payments, making transactions seamless for customers. However, it is advisable to arrive with exact change, especially close to closing time, as some customers have reported difficulties purchasing items due to strict closing policies.

Service Delivery and Pick-Up Options

While there have been reports of inconsistencies regarding prescription availability and delivery services, the staff’s commitment remains strong. Many customers express gratitude for the assistance they receive, especially during busy periods. The option for in-store pick-up allows for convenient collection of medications, although caution is advised due to varying operational hours.

Community Feedback and Improvements Needed

Overall, customer experiences at Riverside Pharmacy vary widely. While many commend the staff’s attentiveness and the pharmacy's convenience, others have mentioned issues such as irregular opening times and staffing shortages. There is a call for management to improve communication and reliability, especially given recent transitions within the team.

Conclusion

Riverside Pharmacy continues to strive towards being an LGBTQ+ friendly establishment while providing essential services to its community. With its commitment to accessibility, diverse payment options, and supportive staff, it holds a significant place in Inverness, despite facing challenges. For those seeking a pharmacy that prioritizes community and inclusivity, Riverside Pharmacy remains a notable choice.

We are found at

The contact line of said Pharmacy is +441463233295

And if you want to send a WhatsApp, you can do so at +441463233295

map of Riverside Pharmacy Pharmacy, Cosmetics store, Medical supply store, Mental health service in Inverness

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to alter any data that you think is not precise about this portal, we urge you to deliver a message so we can we will correct it quickly. In advance we appreciate it.

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Riverside Pharmacy - Inverness
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Comments:

Showing from 1 to 8 of 8 comment(s) received.

Elizabeth Coleman (19/07/2025, 08:24):
This comment is quite unhelpful and rather impolite.
Gloria Long (30/06/2025, 11:07):
Extremely effective, attentive, and detailed with a warm and professional demeanor. I highly recommend their services.
Louis White (15/06/2025, 05:49):
I've tried calling multiple times and can never seem to get a response, I even called while I was at the pharmacy with no luck. It's quite frustrating. If someone could kindly provide me with the manager's contact number, that would be greatly appreciated. Thank you.
Randy Cox (12/06/2025, 09:15):
The quality of service at this pharmacy has significantly declined in the past six months or so. Both staff and customers seem disheartened and disappointed with the company's performance.

I visited today and overheard staff having to inform customers that the local management and pharmacists had resigned last week. They mentioned they were uncertain about the availability of medication in their upcoming deliveries, resulting in them not being able to accept new prescriptions and struggling to meet the needs of existing customers.

Furthermore, the irregular opening hours of the shop make it challenging to determine when it is actually open.
Lauren Graham (11/06/2025, 00:35):
The folks at the pharmacy were right friendly and helpful. Even though it was proper busy with all them prescriptions, they still took the time to give us good advice. Being near the GP practice, it's no surprise there's a bit of a wait, but it sure is handy for lots of patients.
David Brooks (07/06/2025, 22:54):
I would like to extend my gratitude to the entire team at the pharmacy. Your exceptional efforts made it possible for me to enjoy my holiday without any worries. Despite being short-staffed, you went the extra mile to ensure I received my medications on time. Thank you very much for your outstanding service. Ian
Zachary Williams (03/06/2025, 12:08):
Arrived at the pharmacy around 5:48, only to find out that I couldn't buy anything without the exact change. And to top it off, they close at 6... What a situation!
Ava Mitchell (30/05/2025, 14:57):
They do enjoy closing up shop early, so it's advisable to arrive at least 30 minutes prior to their closing time to ensure you receive prompt service.
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