Boots Pharmacy - Haddington

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Boots Pharmacy - Haddington

Boots Pharmacy - Haddington

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Votes: 43 - Score: 3.4

Boots Pharmacy in Haddington: A Mixed Bag of Experiences

Located in the heart of Haddington, Boots Pharmacy is known for its comprehensive service options, catering to the needs of local residents. Customers can enjoy in-store shopping and utilize in-store pick-up for convenience when collecting prescriptions or personal care items. However, experiences can vary greatly among patrons.

Customer Service Insights

Some visitors report positive interactions, highlighting staff members like Daryl for their exceptional customer service. Many appreciate the personalized attention during their visits, stating that “the staff are friendly and will stop to speak or listen to my aches and pains.” This dedication to service is crucial, particularly when patients rely on prompt delivery of medications and advice on their health needs.

On the other hand, there are notable complaints regarding service delays and staff attitudes. One customer mentioned feeling dismissed by a young employee who seemed uninterested in providing assistance, leading to a less than satisfactory experience. Instances of long queues and waits due to inadequate staffing have also been reported, prompting some to seek alternatives.

Payment Options

Boots Pharmacy offers a variety of payment methods including traditional credit cards and modern NFC mobile payments, making transactions quick and straightforward for customers. However, it’s essential to be mindful of potential waits during busy hours when service can lag.

Planning Your Visit

For those planning a visit, it's advisable to consider peak times, especially during weekends when foot traffic tends to increase. A quick visit may turn into a longer wait if the pharmacy is busy. Many recommend checking online or calling ahead to ensure that prescriptions are ready for in-store pick-up.

Conclusion

In summary, Boots Pharmacy in Haddington offers a range of services and conveniences that cater to the community. While many customers appreciate the knowledgeable and friendly staff, others express concerns over inconsistent service quality. It remains a convenient option for delivery and in-store shopping but may require patience during busy days. As Haddington continues to grow, there is a call for increased staffing to meet the rising demand effectively.

Our address is

The contact line of the respective Pharmacy is +441620823349

And if you want to send a WhatsApp, you can do so at +441620823349

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Haddington

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

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Showing from 1 to 20 of 28 comment(s) received.

Jack Ward (10/06/2025, 11:04):
I must say, the folks at Boots in Haddington have truly been top-notch with getting my prescriptions to me. Even when a medication has arrived a bit tardy due to unforeseen circumstances, Tom, the delivery chap, was an absolute gem. They go above and beyond to help out. The staff were all so polite, pleasant, and understanding. Massive thank you once again for your stellar service and assistance. Cheers, Drummond.
Brandon Edwards (08/06/2025, 21:08):
This establishment used to be top-notch. However, the current personnel seem quite uninformed and take an eternity to assist customers.
Melissa Murphy (04/06/2025, 15:33):
As we're all quite unwell with various ailments and illnesses, we find ourselves frequenting the pharmacy quite often.

I personally visit on a weekly basis to pick up my pre-filled blister packs prescribed by my doctor.

The pharmacy staff are always so welcoming and willing to chat or lend an ear to listen to my complaints about aches and pains.
I can only imagine it must be quite a challenge working as a pharmacist, but they manage it with grace and professionalism.

Perhaps they could consider hiring more employees? It's a possibility, especially with the ongoing construction of new homes in the area. A new pharmacy would certainly be beneficial.

Rating: 4 out of 5
Madison Davis (04/06/2025, 14:06):
The staff was quite rude. They spent most of their time chatting and the service was incredibly slow. On some occasions, my prescription wasn't ready even after waiting for 4-6 hours.
Dylan Sanchez (02/06/2025, 08:58):
Twice now, pharmacists have gone above and beyond to take care of prescriptions that the doctors had overlooked. A truly exceptional service, 10/10!
Ralph Nguyen (30/05/2025, 23:44):
I was waiting for my prescription at the pharmacy, when I noticed my bus was arriving earlier than expected in just a few minutes. So, I politely asked the pharmacist how long it would take for my prescription to be ready, as I was considering leaving and returning later. Despite my polite inquiry, the pharmacist gave me a strange look and handed me my prescription. I thanked her and apologized for any inconvenience. However, as I walked away, I overheard her complaining to her colleagues about my short wait time and she seemed quite upset about it.
Brandon Smith (30/05/2025, 03:04):
I popped into this pharmacy earlier today and oh boy, what a let down! The lass who rang up my items stared at me as if I were some sort of hobo, even though I was just in my work gear post-shift. I had to practically plead for a bag. She huffed and barely passed it over, whereas she went the extra mile to pack the bags for the lady before me. Not a hint of a greeting or a thank you. Would not suggest this place to anyone, seems like a bunch of bigots are on the payroll there.
Carl Lopez (27/05/2025, 16:48):
The line was massive with no staff assisting. Everyone was clustered in the pharmacy.
Patricia Bennett (23/05/2025, 12:06):
Warm, efficient, top-notch team xx
Joan Gomez (22/05/2025, 23:47):
A vast pharmacy outlet with all the essentials you might anticipate
Doris Henderson (20/05/2025, 02:09):
I've had to switch pharmacies for my medication because they're having trouble providing it to me.
Dylan Morgan (19/05/2025, 23:36):
Fantastic service from Boots in Haddington today, April 11th. I was attended to by a young man with exceptional customer service skills. I had run out of my medication and he arranged for me to receive a 7-day supply until my prescription could be filled. Many thanks for the assistance. Cheers!
Rose Simmons (19/05/2025, 09:48):
Top-notch service with a friendly and attentive team.
Madison Sullivan (16/05/2025, 17:03):
Absolutely thrilled with the service I received from Boots today. The customer care was impeccable, with kind and patient staff looking after me. Highly recommend!
Cheryl Russell (16/05/2025, 15:07):
This store is fantastic, with a wide selection of items you'd need. The parking situation is also a breeze.
Melissa Fisher (14/05/2025, 07:10):
The team is incredibly helpful and knowledgeable. Even though it's a large corporation, the atmosphere still exudes a cozy family-run village shop vibe.
Robert Cook (14/05/2025, 05:23):
I've updated my review after getting to know the staff better, and I must say they've been absolutely brilliant with me. They have truly gone above and beyond in ensuring I receive my prescriptions on time. I can't thank them enough for their support when I needed it.
Nicholas Jordan (14/05/2025, 00:43):
I must say, the service I get at the pharmacy from Darryl is top-notch, he's an absolute star! His eye for detail, cheerful attitude, and customer care are just fantastic. He's been taking care of me and my medications for years and this review is definitely overdue. Great job, keep it up! 😁 ...
Chloe Hamilton (06/05/2025, 22:08):
As per usual, found exactly what I was looking for at a fair cost.
Brandon Powell (06/05/2025, 20:51):
I'm not usually one to leave negative feedback, but I must say this establishment could really benefit from additional personnel. I've actually left without making a purchase on two occasions and opted for the smaller pharmacy down the street instead.

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