Boots Pharmacy - Bellshill

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Boots Pharmacy - Bellshill

Boots Pharmacy - Bellshill

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Votes: 45 - Score: 3.6

Exploring Boots Pharmacy in Bellshill: A Local Resource

Boots Pharmacy in Bellshill offers a variety of service options for the community, making it an essential stop for local residents. However, customer reviews indicate a mix of experiences regarding service quality and accessibility.

Accessibility Features

The pharmacy provides a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that individuals with mobility challenges can access their services with ease. Despite these features, some customers have reported long wait times, especially during busy periods.

Payment Methods

Customers can make payments using various methods, including credit cards and NFC mobile payments. This flexibility makes transactions convenient, although some customers feel that staff could be more accommodating in handling quick sales at the till.

Delivery and In-Store Shopping

Boots offers both delivery options and in-store shopping, catering to different customer needs. The in-store pick-up service is particularly useful for those who prefer online shopping but want to avoid delivery charges.

Customer Experience Highlights

While some customers have praised the helpfulness of the staff, others have expressed dissatisfaction with their interactions, citing unhelpful attitudes and long waits. For instance, one customer noted a frustrating experience waiting at the cash desk while staff prioritized stocking shelves over assisting customers.

Conclusion: Planning Your Visit

When planning a visit to Boots Pharmacy in Bellshill, it's important to consider both the accessibility features and the mixed reviews regarding service quality. Although there are complaints about staffing and wait times, many customers have also highlighted friendly and helpful interactions. Therefore, a quick visit may still yield positive results, depending on the time of day and staff availability.

You will find us at

The contact line of the respective Pharmacy is +441698746342

And if you want to send a WhatsApp, you can do so at +441698746342

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Bellshill

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Boots Pharmacy - Bellshill
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Comments:

Showing from 1 to 20 of 28 comment(s) received.

Bobby Carter (27/06/2025, 20:04):
The staff at this pharmacy is absolutely delightful and provides top-notch service.
Walter Myers (26/06/2025, 07:39):
Just popped into this pharmacy for a quick visit, and despite being quite busy with everything going on, they were incredibly welcoming and efficient in assisting me. Great service!
James Gutierrez (24/06/2025, 17:01):
Cheers to Boots for keeping their store shut on a Sunday! Great to see businesses prioritizing their staff's well-being and promoting work-life balance.
Roy Foster (20/06/2025, 17:40):
Thanks a lot, Daryl, for delivering my order to my store, even though it arrived later than I had anticipated.
Evelyn Gray (19/06/2025, 02:30):
I am a person with disabilities and was instructed to join a line of people waiting for prescriptions before I could be assisted at the counter. I had to wait 25 minutes to receive assistance.
Sophia Jordan (17/06/2025, 05:28):
I've visited this pharmacy twice in my life, and both times the staff have been very unhelpful. The first time, there was a bit of a queue for prescriptions. I asked if I could pay at the till instead of waiting in the long prescription queue since I wanted to buy something quickly. However, they refused and continued stocking shelves. I had a young, impatient baby with me, and it wasn't good customer service to see them refuse a quick sale. I don't understand why they couldn't do a quick sale at the till and then go back to stocking shelves.

The second time, they refused to sell me painkillers without a pharmacist present. I don't see why they couldn't sell me painkillers without a pharmacist since it wasn't a prescription medicine.
Donald Nguyen (17/06/2025, 04:37):
Extremely helpful and pleasant, would highly recommend.
Sean Rogers (16/06/2025, 09:29):
Since Ronald departed, the pharmacy has really taken a turn for the worse in terms of service. The wait times are simply unacceptable. Despite having three staff members on hand, only one is actually attending to customers. It's truly disgraceful.
Kelly Murphy (14/06/2025, 20:38):
The staff was quite helpful, they assisted me with all my queries and concerns during my visit to the pharmacy.
Jesse Henderson (12/06/2025, 09:35):
This establishment was top-notch back in the days when Darl was at the helm - always so accommodating and eager to assist. However, under the new management, things have taken a turn for the worse. The current manager comes across as rather impolite, showing little regard for either customers or staff. Needless to say, I am quite dissatisfied with the level of service provided now.
Sophia Gutierrez (10/06/2025, 09:05):
A quaint, neighborhood chemist with an adjoining pharmacy.
Convenient for when you're shopping for presents from Boots online & can collect them.
Jack Hughes (09/06/2025, 07:13):
My missus absolutely adores this place! You can find just about anything you fancy, from cosmetics to eyewear.
Deborah Brooks (07/06/2025, 22:36):
I recently had a rather frustrating experience at the pharmacy. I found myself waiting at the cash desk for a good 10 minutes, while two staff members appeared to be occupied with their own tasks. Meanwhile, a male employee was busy stocking shelves, seemingly oblivious to the five customers queued up waiting to make their purchases. As he passed by me twice, I couldn't help but point out the obvious queue in front of him. However, his response was rather disheartening - he simply stated that there was only one staff member assigned to each task and walked away without offering any assistance.

Having worked in customer service for 35 years, I understand the importance of being flexible and responsive to customer needs. It's attitudes like this, devoid of empathy and adaptability, that can ultimately drive business away.
Denise Reyes (07/06/2025, 04:06):
The staff was extremely helpful, I must say.
Bryan Reyes (05/06/2025, 11:29):
The best spot for deals on shampoo and conditioner, absolutely adore their tea tree face wash too!
Kathleen Gutierrez (01/06/2025, 16:45):
The staff at this pharmacy are absolutely top-notch. They are always ready to lend a hand and provide assistance with a smile. Highly recommended!
Henry Hamilton (01/06/2025, 07:56):
The staff at this Pharmacy are simply delightful, always ready to assist and take care of your needs.
Angela Bennett (30/05/2025, 06:41):
Extremely attentive and understanding when it comes to the elderly clientele.
Angela Murphy (21/05/2025, 07:38):
Jack, the pharmacist at Boots, was incredibly helpful when I called to check on my prescription. He even went out of his way to deliver it to me during his lunch break. Jack, you're a star!
Christina Roberts (11/05/2025, 10:11):
Absolutely unprofessional, mate.

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