Clarkston Pharmacy - Airdrie

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Clarkston Pharmacy - Airdrie

Clarkston Pharmacy - Airdrie

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Exploring Clarkston Pharmacy: A Local Resource for Healthcare Needs

Clarkston Pharmacy, located in Airdrie, is a vital healthcare resource for the community. Despite mixed reviews from customers, the pharmacy continues to be a hub for various services, making it essential to evaluate its strengths and weaknesses.

Planning for Your Visit

When planning a visit to Clarkston Pharmacy, convenience is key. The pharmacy offers a wheelchair-accessible entrance, ensuring that all customers can easily access the services provided. This commitment to accessibility is crucial in meeting the needs of the community.

Service Options Available

Clarkston Pharmacy provides several service options that cater to different customer needs. For those who may find themselves pressed for time, the pharmacy has implemented a delivery service, allowing medications to be brought directly to your door. This option is especially helpful for individuals managing multiple prescriptions or those with mobility challenges.

Payment Methods Made Easy

One of the critical aspects of utilizing a pharmacy is the payment process. At Clarkston Pharmacy, customers have the flexibility of using credit cards for their transactions. This accommodates a wide range of financial preferences, making the purchasing process smoother.

The Importance of Quick Visits

In today’s fast-paced world, quick visits to the pharmacy are becoming increasingly important. Unfortunately, feedback indicates some inconsistencies in service speed at Clarkston Pharmacy. Several customers have reported issues with prescription readiness, leading to longer wait times than expected. However, others have praised the staff for being friendly and accommodating, particularly when carrying large amounts of medication to vehicles.

Customer Feedback: A Mixed Bag

While many customers appreciate the convenience and accessibility provided by Clarkston Pharmacy, there are notable concerns. Some patrons have expressed dissatisfaction with the level of customer service, highlighting instances where staff appeared unhelpful or dismissive. Positive experiences emphasize the staff's willingness to assist with specific needs, such as ensuring the correct flavor for children's medications. The pharmacy has also been noted for addressing minor ailments effectively, showcasing their knowledgeable staff. However, the inconsistency in service quality raises questions about hiring standards and training.

A Future for Improvement

In summary, Clarkston Pharmacy stands as a significant player in the local healthcare landscape, offering essential services like delivery, accessible facilities, and versatile payment options. However, to maintain and improve its reputation, there is an urgent need for management to address customer service consistency and staff training. Ensuring that every visitor feels valued and understood will be crucial in restoring trust among the community members.

The address of our establishment is

The contact line of this Pharmacy is +441236769494

And if you want to send a WhatsApp, you can do so at +441236769494

map of Clarkston Pharmacy Pharmacy in Airdrie

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Showing from 1 to 13 of 13 comment(s) received.

Judith Lee (11/06/2025, 16:32):
I only gave one star to this pharmacy because something is clearly not right here. The turnover of staff, from pharmacists to other workers, seems to be as high as at Bartlett's potato house. There must be a reason why everyone keeps leaving. Clarkston pharmacy, sort your issues out.
Justin Anderson (09/06/2025, 08:20):
The service 'round here has taken a nosedive lately, wouldn't you say? Either I'm being handed the wrong prescription or someone else's altogether. And don't even get me started on trying to reach them by phone, it's an absolute nightmare. They really ought to take a good hard look at their procedures. Remember back when Emma was on board? She was top-notch, truly professional. A previous review from two years back gave them 5 stars, so that must've been during her time.
Richard Jackson (06/06/2025, 02:17):
I've recently started using this pharmacy, and once my prescription is finished, I won't be returning. Spending £10 each time on taxis for them to either miss items and then deny it, claiming they were given out, without even an apology from anyone behind that counter. My uncle has reached out to his local MP as it seems like no one is ever held accountable for their actions. The owners are just money-grabbing individuals. I highly recommend avoiding this pharmacy for any needs. Additionally, it's a high COVID hotspot.
Doris Gonzales (30/05/2025, 04:26):
Top-notch service, they really bend over backwards to assist you...and the lovely woman who delivers the prescription is just so kind!
Laura Murphy (29/05/2025, 02:35):
Extremely helpful and approachable.
Christina Richardson (23/05/2025, 10:39):
The staff fails to confirm if the prescription is ready on the shelf, instead they continuously claim they haven't received it from the surgery. My elderly parents, who are 80 years old, had to make multiple trips to obtain their urgent medication. The level of service provided is truly disappointing. I strongly advise against using this pharmacy!
Grace Reyes (22/05/2025, 20:53):
That pharmacist is weally excellent, mate!
Ethan Allen (16/05/2025, 04:03):
I've had a great experience every time I've visited this pharmacy for my prescriptions. They always have the medications I need in stock.
Judith Bennett (09/05/2025, 17:03):
The employees all appear rather downcast. The youthful lady with the Botox-enhanced lips erroneously inputted my address, hence informing me that my prescription was not on file, despite it having been received several days earlier following my follow-up efforts. If this is the level of service provided by healthcare professionals, what hope is there? 🤣 Perhaps enhancing the recruitment criteria could be beneficial.

I shall revert back to O.G pharmacy for my future needs.
Kelly Rivera (08/05/2025, 11:40):
The staff was quite lovely and very accommodating, I must say.
Sophia Ford (07/05/2025, 23:48):
The staff at this pharmacy were quite useful, I must say.
Theresa Hayes (02/05/2025, 22:50):
I had to make two trips to pick up the prescription that was supposed to be ready from the doctor 2 days ago. Hopefully, they will improve their process.
Rachel Gutierrez (24/04/2025, 04:40):
The staff at this pharmacy is extremely helpful and respectful. I have never encountered any issues since I switched from a well-known pharmacy on the main street. It was the best decision I ever made! Thank you for all your assistance.
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