Asda Opticians - Dundee

Exploring ASDA Opticians in Dundee: A Comprehensive Overview

ASDA Opticians located in Dundee has garnered a range of customer experiences, offering insights into its amenities and service options. While there are some positive remarks about helpful staff, others express deep dissatisfaction due to rude behavior and unprofessional service.

Amenities and Accessibility

When visiting ASDA Opticians, it's important to consider its accessibility features. The location boasts a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for those with mobility challenges. Additionally, there is a wheelchair-accessible toilet available on-site.

Service Experience

Customer feedback highlights mixed experiences. Some patrons have reported receiving wonderful service, appreciating the personable nature of young staff members. However, others have encountered rudeness from certain opticians, with comments describing an atmosphere lacking professionalism and respect for patients' needs.

Appointments and Planning

It is advisable to make appointments before visiting ASDA Opticians, as this can enhance your overall experience. Unfortunately, there have been reports of canceled appointments leading to frustration, especially for parents whose children are still waiting for glasses weeks after their scheduled fittings.

In-Store Pick-Up

For those wanting to collect their glasses in-store, ASDA Opticians provides in-store pick-up options. However, customers have expressed dissatisfaction with communication regarding these appointments, indicating that some have difficulty reaching the store to confirm details.

Quick Visits and Payments

While many customers hope for a quick visit during their appointment, experiences vary widely. Some have found the service less than satisfactory, with long waits and inadequate support. As for payments, ASDA Opticians does accept credit cards, providing flexibility for customers at checkout.

Conclusion

In summary, ASDA Opticians in Dundee presents a mixed bag of services and customer interactions. While the amenities cater well to those requiring accessibility, the overall service experience appears inconsistent. Future customers are encouraged to plan accordingly and be prepared for varying levels of service.