Boots - St Andrews

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Boots - St Andrews

Boots - St Andrews

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Votes: 168 - Score: 3.9

Exploring the Beauty Supply Store Boots in St Andrews

Boots in St Andrews offers a variety of services that cater to the beauty and health needs of its customers. However, recent feedback highlights both positive experiences and areas in need of improvement.

Planning Your Visit

When planning an in-store shopping trip to Boots, be prepared for potential queues. Many customers have noted long wait times, especially at the pharmacy counter. A quick visit might turn into an extended wait due to insufficient staffing. It's advisable to check peak hours and consider visiting during quieter times to enhance your shopping experience.

In-Store Shopping Experience

While Boots is stocked with a wide range of beauty supplies, some customers have expressed dissatisfaction with the service options available. Long queues and a lack of urgency from staff can detract from the overall experience. However, there are instances where staff members have been praised for their helpfulness and friendliness, making it a mixed bag.

Payments Made Easy

Boots accommodates various payment methods including credit cards and NFC mobile payments, catering to a wide range of preferences. However, there have been reports of technical issues at the tills, leading to frustrating delays. These situations emphasize the importance of having efficient payment systems in place to avoid causing further inconvenience to customers.

Accessibility and Convenience

The store features a wheelchair-accessible entrance, allowing all customers, including those with mobility challenges, to access the beauty supplies they need. This commitment to accessibility is crucial in ensuring that everyone feels welcome. For those who prefer not to shop in-store, Boots also offers same-day delivery and in-store pick-up options. Customers can place their orders online and collect them at their convenience, which is beneficial for those who wish to avoid long waits.

Conclusion

While the St Andrews Boots has a range of beauty products and offers various services, consistent customer service remains a challenge. With more focus on staffing and efficiency, this location could significantly enhance its reputation as a reliable beauty supply store. Whether you’re planning an in-store shopping experience or opting for quick service through online ordering, it's essential to go in with realistic expectations based on recent customer feedback.

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The phone number of the mentioned Beauty supply store is +441334474306

And if you want to send a WhatsApp, you can do so at +441334474306

map of Boots Beauty supply store, Baby store, Beauty salon, Cosmetics store, Gift shop, Health and beauty shop, Perfume store, Photo shop in St Andrews

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Comments:

Showing from 21 to 38 of 38 comment(s) received.

Harold Lopez (10/06/2025, 13:23):
The Classic Boots products are top quality, but I found the layout and organization of the aisles a bit confusing.
Jennifer Cook (09/06/2025, 17:48):
I was very impressed with the service and found some fantastic bargains today.
Nathan Thompson (05/06/2025, 08:36):
I always get my prescriptions on time and fully stocked. I never have to call back for a balance. The weighing machine is spot on! It's only 50p for weight, height, and BMI, and 70p for body fat analysis.
Sara Brooks (03/06/2025, 16:30):
There ain't enough staff. Queues are always long, and the staff seem overwhelmed in every Boots I step foot in. They never rehired the staff they laid off when COVID hit. It used to be a top-notch store, but it's gone downhill.
Anna Bailey (02/06/2025, 07:34):
The pharmacy staff were very thorough, they even noticed that my name had changed for my prescription. Excellent service, top-notch!
Karen Roberts (01/06/2025, 16:44):
Lovely store, tidy and well organized, staff is very friendly and helpful.
Joe Jordan (31/05/2025, 13:36):
Visited the shop to pick up my order and the staff were very helpful in locating it. The store offers a great selection of affordable men's grooming products. The layout of the shop can be a bit confusing, but there are signs indicating what each aisle contains.
Jesse Williams (30/05/2025, 02:26):
This Boots store has abysmal service, and is not at all comparable to the other locations I've visited across the UK.
Peter Richardson (29/05/2025, 04:25):
Simple accessibility for those with disabilities.
Carol Barnes (28/05/2025, 16:29):
I've been shopping at this beauty supply store for years and I have to say the service in the cosmetics department is top-notch. The staff is lovely and always ready to provide expert advice. Big thanks to them!
Bryan Ward (28/05/2025, 04:17):
Top-notch service, I must say!
Louis Long (27/05/2025, 04:05):
Absolutely fantastic experience! The staff was incredibly helpful and friendly, but I did notice that the store was quite warm.
Nicole Butler (27/05/2025, 03:37):
I were in need of help for a beauty ailment, and the staff were extremely helpful. I ain't from 'round 'ere, and they reached out to my beauty consultant in Kent. I truly cannot give enough praise to the staff for their kind assistance.
Tyler Lewis (27/05/2025, 00:46):
The staff were really helpful!
Michael Gutierrez (26/05/2025, 20:54):
I must say, my local beauty supply store is incredibly friendly and helpful.
Kelly Barnes (26/05/2025, 07:01):
The Asian lady pharmacist was extremely helpful and knowledgeable. I was very impressed with her customer service skills and her expertise in the beauty supply products. I would definitely recommend this store to anyone looking for top-quality beauty supplies.
Allison Myers (23/05/2025, 15:27):
Every time I visit this place, I feel really unwelcome by the employees at the prescription counter. The service is always painfully slow, and the staff members are consistently rude every time I visit.
Pamela Coleman (22/05/2025, 01:36):
I would gladly rate this store with zero stars if that option were available. The customer service was absolutely shocking, I must say. There seemed to be plenty of staff around, but none of them seemed willing to assist. I was looking for a bottle of aftershave and approached a woman who was busy stocking shelves. She told me to ask someone else. I then approached a second staff member, who also directed me to another colleague as she was helping another customer. After this, I finally asked a third staff member if they could retrieve the bottle for me from the cabinet, explaining that I had already been redirected twice. It seemed like even she was about to send me to another staff member before ultimately helping me. In the end, the girl who helped me was very pleasant, but I will likely steer clear of this place in the future.

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