Tesco Superstore - Westhill

Tesco Superstore in Westhill: A Comprehensive Overview

When it comes to grocery shopping in Westhill, the Tesco Superstore stands out for its vast offerings and amenities. In this article, we will explore various aspects of the store, including planning, in-store shopping, and accessibility.

Planning Your Visit

Before heading out, it's essential to plan your visit, especially given that the car park is currently undergoing a significant renovation. While this has led to some parking difficulties, the store does offer a free parking lot with ample space for customers. The wheelchair-accessible entrance and wheelchair-accessible car park make it easier for everyone to access the store.

Store Offerings and Amenities

Tesco Superstore is well-stocked with a wide range of products, from great produce to household essentials. However, customers have noted inconsistencies in availability, such as the green Cravendale milk, often missing from the shelves due to supplier issues. Despite these occasional shortages, the store excels with options for in-store shopping and competitive prices compared to nearby supermarkets.

Payment Options

The store accommodates various payment methods, including debit cards and NFC mobile payments, making transactions swift and easy. Some shoppers have reported issues with incorrect pricing at the checkout, so it's advisable to check your items before leaving the store.

Customer Service and Support

The customer service experience can vary. While many staff members are friendly and knowledgeable—like William from the mobile department—there are instances where assistance may fall short. Shoppers have noted that some staff could be more helpful, particularly when seeking help with specific products. However, the overall sentiment is that the staff generally maintain a cheerful demeanor.

Safety and Accessibility

The supermarket does its best to create a safe shopping environment. Customers appreciate the wheelchair-accessible toilet facilities and praise the store for being LGBTQ+ friendly and a transgender safe space. However, some patrons have expressed concerns regarding crowd management and safety protocols. A one-way system was previously implemented during lockdowns, but shoppers have noted a return to normalcy, which may impact the shopping experience.

Recycling and Sustainability

Customers have pointed out the importance of recycling, particularly regarding plastic bags in the store. Tesco has made efforts to promote sustainability, but there is still room for improvement in product packaging and waste management.

Final Thoughts

Tesco Superstore in Westhill offers a well-rounded shopping experience, despite some operational challenges. From a great selection of food and household items to various service options, it remains a go-to destination for locals. Whether you are making a quick visit or planning your weekly grocery run, this supermarket aims to meet your needs.