Overtown Pharmacy - Wishaw

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Overtown Pharmacy - Wishaw

Overtown Pharmacy - Wishaw

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Exploring Overtown Pharmacy: Your Local Healthcare Hub

Overtown Pharmacy located in Wishaw offers a range of service options that cater to the needs of the local community. With an emphasis on both in-store shopping and delivery, it strives to ensure accessibility and convenience for all patrons.

In-Store Shopping Experience

When visiting Overtown Pharmacy, customers can expect a friendly atmosphere with helpful staff ready to assist with their medication and health product needs. While the pharmacy operates efficiently, one recurring feedback is the closure during lunch hours from 1 PM to 2 PM. Many customers have expressed their frustration regarding this break, especially considering the critical nature of pharmacy services. A request for rotating lunches has been suggested, emphasizing the importance of continuous service during business hours.

Delivery Services

For those unable to visit in person, Overtown Pharmacy provides delivery services, ensuring medications are delivered promptly to those in need. This has received positive feedback from customers, particularly for timely deliveries of essential medications.

Accessibility and Payments

The pharmacy features a wheelchair-accessible entrance, making it easier for individuals with mobility challenges to access pharmaceutical care. Overtown Pharmacy also accommodates a variety of payment methods, including debit cards and credit cards. Recently, they have begun accepting NFC mobile payments, providing additional convenience for a tech-savvy clientele.

Customer Feedback: The Good and the Bad

The customer reviews for Overtown Pharmacy highlight a mix of experiences. Users often commend the pleasant and professional staff who strive to offer quality assistance. However, there are notable concerns regarding stock availability, with some customers citing instances of medications being out of stock or substituted without prior consent. This issue has led some patrons to seek alternative pharmacies for their needs. Additionally, while many describe the pharmacy as a good place to collect prescriptions, others have reported difficulties with communication, specifically with phone accessibility, noting that the phone line can be engaged for extended periods.

Conclusion

In conclusion, Overtown Pharmacy remains a vital resource for the Wishaw community, offering both in-store shopping and delivery options to ensure that essential healthcare products are accessible. While feedback about service quality and operational hours varies, the pharmacy's commitment to serving its customers continues to shine through. With improvements in communication and inventory management, Overtown Pharmacy can further enhance the overall customer experience.

We are based in

The phone number of the mentioned Pharmacy is +441698376976

And if you want to send a WhatsApp, you can do so at +441698376976

map of Overtown Pharmacy Pharmacy in Wishaw

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Showing from 1 to 8 of 8 comment(s) received.

Evelyn Ward (02/06/2025, 20:13):
The staff is lovely, always ready to assist. Service is speedy.
Nancy Hughes (31/05/2025, 07:02):
This is a great spot to visit for all your prescription needs.
Donald Roberts (27/05/2025, 01:18):
This pharmacy is fantastic! They delivered my father-in-law's medications on time and I highly recommend them to anyone in need of remedies.
Denise Kim (26/05/2025, 11:39):
Absolutely dreadful, and never pick up the phone.
Elizabeth Parker (15/05/2025, 02:01):
This Pharmacy is absolutely dreadful! I strongly recommend avoiding it at all costs. The medications they provide are of poor quality and more often than not, they are out of stock for the medications you need. Additionally, they have a habit of substituting medications without consulting you first.

I had a particularly frustrating experience when I requested an inhaler prescription. Despite repeatedly inquiring about it over several weeks, they kept telling me they didn't have it. It wasn't until three months later that a staff member confronted me about why I hadn't picked up my inhaler prescription from three months prior!

Furthermore, some of the staff members have incredibly unhelpful attitudes. In the end, I decided to switch to a different pharmacy. I wouldn't even consider going back to this pharmacy for something as simple as a box of band-aids.
Sara Butler (08/05/2025, 21:16):
The neighborhood Pharmacy. The staff is ever so helpful! You can sit tight while they prepare your prescription. Do take note, they shut for an hour during lunchtime.
Frank Lopez (03/05/2025, 22:30):
I arrived on a Wednesday afternoon and all the ladies were absolutely lovely and helpful. They are so kind and beautiful, I highly recommend this place to everyone. I would give it a 20 out of 20! 😍💓😘💙
Jeffrey Watson (27/04/2025, 07:00):
It is quite frustrating to see the pharmacy closes between 1 and 2 for lunch break, even though we are not in a culture that commonly practices siestas. As a pharmacy that deals with life-saving medications, it would be beneficial to consider implementing rotating lunch breaks and ensuring that there is always someone available at the desk during business hours.

It is uncommon for pharmacies within a 15-mile radius to follow this practice, and it seems unreasonable for them to do so. I have taken the initiative to reach out to North Lanarkshire Council regarding this matter. It is perplexing that a pharmacy closes for lunch while neighboring businesses, such as the hairdressers, remain open. It would be wise for the pharmacy to reevaluate their lunch break policy.
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