Queensferry Pharmacy - South Queensferry

Shops and services in the UK

Queensferry Pharmacy - South Queensferry

Queensferry Pharmacy - South Queensferry

Published on: - Hits: 573 - Share
Printable version
Comments: 44 - do click here to view or make a comment
Votes: 59 - Score: 3.4

Exploring Queensferry Pharmacy: A Local Gem

Located in the heart of South Queensferry, Queensferry Pharmacy has transformed significantly under new management. This article delves into the pharmacy's offerings, focusing on accessibility, service options, and the overall customer experience.

Accessibility at Queensferry Pharmacy

Queensferry Pharmacy prioritizes accessibility for all customers. The establishment features a wheelchair-accessible entrance and a wheelchair-accessible car park, ensuring that everyone can enter comfortably. This commitment to inclusivity makes it a welcoming space for all individuals, including those in the LGBTQ+ community. The pharmacy proudly identifies as a transgender safe space, fostering an environment where everyone feels valued and respected.

Service Options Offered

At Queensferry Pharmacy, customers can enjoy a variety of service options tailored to meet their needs. Whether you prefer in-store shopping or require convenient in-store pick-up, there’s something for everyone. The pharmacy supports modern payment methods, accepting both debit cards and credit cards, as well as NFC mobile payments for those who prefer contactless transactions. Additionally, the pharmacy offers a delivery service, catering to those who may have difficulty visiting in person. Feedback from the community praises the promptness of medication handouts, with many expressing gratitude for the improved efficiency since the new ownership took over.

Customer Experience and Quick Visits

A notable feature of Queensferry Pharmacy is its focus on creating a positive customer experience. Many patrons have shared that the service is now quick and friendly, offering a refreshing change from prior management. Customers appreciate the quick visit experience, where prescriptions are often ready within 20 minutes, allowing them to return to their busy lives without long waits. However, the pharmacy has also faced criticism regarding staff interactions. Some reviews indicate instances of rudeness and disrespect from certain employees, which detracts from the overall service experience. It’s essential for the management team to address these concerns to maintain a welcoming atmosphere for all visitors.

The Importance of Community Feedback

Community feedback plays a crucial role in shaping the services offered by Queensferry Pharmacy. Despite some negative experiences highlighted by customers, many have praised the staff's helpfulness and the pharmacy's efforts to improve its operations. Recognizing both positive and negative feedback allows the pharmacy to adapt and ensure that it meets the evolving needs of the community.

Conclusion

Queensferry Pharmacy stands out as an increasingly vital resource for the residents of South Queensferry. With a strong emphasis on accessibility, diverse service options, and a commitment to improving customer service, it aims to serve everyone effectively. While there remains room for growth, particularly in enhancing staff interactions, the pharmacy’s dedication to providing quality service is evident. As it continues to evolve, community support and feedback will be invaluable in propelling it toward further success.

Our establishment is located at

The phone number of said Pharmacy is +441313314347

And if you want to send a WhatsApp, you can do so at +441313314347

map of Queensferry Pharmacy Pharmacy, Cosmetics store, Medical supply store in South Queensferry

We look forward to seeing you at:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday (Today) ✸
Saturday
Sunday

The website is

If you require to alter any information that you feel is incorrect regarding this page, we kindly request send a message so that we will correct it at the earliest convenience. Thanks beforehand thank you very much.
Videos:
Queensferry Pharmacy - South Queensferry
Refer this content:
Comments:

Showing from 1 to 20 of 44 comment(s) received.

Bruce Kelly (30/07/2025, 21:17):
You're doing a smashing job in these trying times.
Matthew Martin (28/07/2025, 22:30):
Outstanding, useful, and polite service consistently. Managed by new team since late 2023.
Harper Taylor (27/07/2025, 22:40):
Don't forget to bring a packed lunch... you'll need it for the long wait times here 🤠. The lack of organization is quite frustrating, so I would recommend looking for another pharmacy instead!
Denise Cooper (27/07/2025, 15:37):
I placed an order for a refill in advance, headed to pick it up, but was informed it wasn't available. Contacted my doctor's office for the details of when the pharmacy uploaded it to their system. Got in touch with the pharmacy, and voila, they located it! I mentioned that this was the third occurrence of such a mix-up, only to be advised to seek out another pharmacy if I wasn't satisfied. Quite a rude way to address customers. I promptly filed a formal complaint!
Aaron Torres (27/07/2025, 04:49):
I must say, the service was quite poor at this pharmacy. Had to wait a good 5 minutes while the staff finished up their chat before even realizing I was waiting in the shop.
William Sullivan (26/07/2025, 08:47):
Outstanding pharmacy and team
Incredibly supportive
Much appreciation
Danielle Kim (25/07/2025, 10:38):
Outstanding service, rapid and efficient consultation with the pharmacist. I highly recommend it.
Victoria Hernandez (23/07/2025, 05:27):
For the past week, they have consistently posted a sign on the door each morning indicating closures or significantly reduced hours. While I sympathize with the challenges of understaffing, it has proven exceedingly difficult to pick up the medication I requested a prescription for over a week ago. Wouldn't it be possible to provide more advanced notice for significant changes in opening hours or closures for such a crucial service?
Ann Cook (23/07/2025, 01:53):
The staff at this pharmacy are truly helpful.
Judy Ramirez (20/07/2025, 14:53):
The service at this pharmacy is truly top-notch. The team of pharmacists are absolutely incredible. They go above and beyond to assist the patients, who are their utmost priority. Many thanks!
Stephen Ortiz (20/07/2025, 14:33):
I had a rather unpleasant experience with the staff at this pharmacy, as they were unhelpful and seemed quite abrupt. The pharmacist went so far as to provide my wife with inaccurate information over the phone regarding the availability of medication. Even our GP recommended against using this pharmacy if we needed something urgently.
Danielle Moore (19/07/2025, 23:06):
I am so grateful for the new owners at this Pharmacy. Their service is truly outstanding. The entire community of Queensferry is fortunate that Lloyds has been taken over by these new individuals. I heard that one of them is a specialist prescriber, which allowed my mother to obtain antibiotics without having to schedule a doctor's appointment. I can't thank them enough.
Bruce Hughes (19/07/2025, 20:03):
What a fantastic improvement from the previous management at Lloyd's. Congratulations to the new owner and their team for turning things around so impressively.
Deborah Thompson (19/07/2025, 07:24):
This pharmacy is now top-notch, mate! The new owners have really turned things around this year. They're friendly, helpful, efficient, and know their stuff. The service they're offering to the community has improved tenfold. Cheers to the new team!
Jack Gomez (17/07/2025, 12:02):
The impact of the new management is truly remarkable! Previously, prescriptions would take days or even weeks to be filled, but now they are ready in just 20 minutes. The pharmacy has a warm and friendly working environment that makes customers feel welcome and happy.
Ruth Fisher (15/07/2025, 21:12):
Queensferry pharmacy is a brilliant chemist shop. Very efficient at processing prescriptions and keeping customers informed if there's a wait for the stock as well.
Christian Collins (13/07/2025, 22:41):
Fast service and the staff are all professionals and very friendly, top-notch experience!
Nancy Flores (13/07/2025, 19:36):
Queensferry is fortunate that Independent Pharmacy has acquired Lloyds, the management is excellent and they dispense medication promptly without any issues. Speaking as a former community pharmacist, I am impressed by their service. Recently, my daughter was given only one bottle of antibiotics for a 10-day course instead of two. I thought I would have to return to the GP, but the pharmacist provided me with the additional bottle without any hassle.

The pharmacy seems to be adequately staffed now and it is well-run. Independent pharmacies are always superior, unlike chain stores that prioritize profit and targets.

Keep up the good work! 👏
Arthur Graham (12/07/2025, 00:12):
Every time I walk into this pharmacy, I observe customers shouting at the staff and then being surprised when the employees lack motivation. If the entering customers could be kinder, perhaps there would be a sufficient number of staff members who actually enjoy working here instead of dreading it due to being shouted at whenever a prescription isn't ready. Practice kindness!
Danielle Diaz (11/07/2025, 10:50):
Ever since this pharmacy came under new management, it has been absolutely fantastic! The service is top-notch - polite, friendly, incredibly helpful, and lightning fast. Such a noticeable difference!

More comments:

Add a comment
Security code
(If you do not understand the characters in the image reload the page)
Note: Your email will never be published on this site.
Help us keep this site free of insults or annoying comments.