Abbey Chemist - Paisley

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Abbey Chemist - Paisley

Abbey Chemist - Paisley

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Comments: 42 - do click here to view or make a comment
Votes: 72 - Score: 3.4

Exploring Abbey Chemist in Paisley: A Comprehensive Review

When it comes to pharmacy services, Abbey Chemist in Paisley has become a notable player in the community. While many customers praise the staff for their helpfulness and dedication, there are also some concerns regarding wait times and service options. This article delves into various aspects of the pharmacy, highlighting both the positive features and areas needing improvement.

NFC Mobile Payments: A Modern Convenience

One of the standout features of Abbey Chemist is its incorporation of NFC mobile payments. This innovative payment method allows customers to make transactions quickly and securely without the need to handle cash or cards physically. For those who prefer a contactless experience, this option adds a layer of convenience when picking up prescriptions and other health-related products.

Service Options: Variety and Availability

The pharmacy offers several service options, including prescription delivery and a robotic prescription dispenser that enhances efficiency. Customers have often noted the convenience of being able to collect medication at any time with the robot system. However, feedback suggests that staffing levels could be better managed to ensure timely service, especially during peak hours when the waiting room can become congested.

Accessibility: Meeting Customer Needs

Accessibility is crucial for a pharmacy, especially for individuals with mobility challenges. Abbey Chemist features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for all customers to access vital services. Despite these facilities, reviews indicate that some customers still face challenges with long wait times and crowded conditions, which could negatively impact the overall experience.

Payments: Flexibility for Everyone

Abbey Chemist accepts multiple payment methods, including debit cards and credit cards. This flexibility ensures that customers can choose how they wish to pay, making it easier for everyone to access their medications and health products. Nevertheless, some reviews highlight issues with the efficiency of service that can lead to frustrating wait times.

Delivery Services: A Double-Edged Sword

While the pharmacy provides delivery services, customer experiences vary greatly. Some have reported timely deliveries, while others have faced significant delays, leading to critical situations where patients were left without necessary medications. Customers with disabilities have shared stories about the importance of reliable delivery, emphasizing the need for improvements in this area to ensure everyone receives their medications on time.

Conclusion: A Community Resource with Room for Improvement

In summary, Abbey Chemist in Paisley stands out as a community resource with its NFC mobile payments, variety of service options, and commitment to accessibility. However, it faces challenges related to wait times and service consistency. For the pharmacy to maintain its reputation and serve the community effectively, addressing these concerns will be essential. With dedicated staff and a robust service model, Abbey Chemist can undoubtedly improve the customer experience and continue to be a valued asset in Paisley.

Our business is found at

The phone of the mentioned Pharmacy is +441418899883

And if you want to send a WhatsApp, you can do so at +441418899883

map of Abbey Chemist Pharmacy in Paisley

We are open during the following hours:

Day Hours
Monday
Tuesday
Wednesday (Today) ✸
Thursday
Friday
Saturday
Sunday

The website is

If you need to modify any information that you believe is not accurate related to this page, we urge you to send a message so that we will adjust it promptly. Thank you in advance thanks.

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Showing from 21 to 40 of 42 comment(s) received.

Doris Ortiz (24/06/2025, 14:01):
This pharmacy is absolutely dreadful, always making me wait for at least 20 minutes and somehow managing to misplace prescriptions, whether they were submitted a day or a week ago. When I was heavily pregnant, I endured long queues only to request prescription delivery, which never arrived. After calling them back four days later, it was finally delivered. Additionally, individuals receiving methadone would cut the line, curse, and even smoke weed in front of children with no repercussions. Despite being registered at the same doctor's office for 15 years, I have never had a pleasant encounter at this pharmacy. That's why I made the decision to stop using their services.
Steven Nguyen (24/06/2025, 00:57):
Just wanted to express my gratitude for the excellent and speedy service! Thank you, Laura, for being so efficient with my medication. I truly appreciate all the hard work you put in. 💕 I also have to mention the fantastic assistance and service from everyone here - truly outstanding!
Timothy Gutierrez (23/06/2025, 18:17):
Prioritize methadone patients over customers waiting for more than half an hour... Customer service is lacking. Could it be due to being overbooked?
Katherine Torres (23/06/2025, 15:37):
I must say, I was quite appalled by the way my husband was treated during his attempt to have a consultation with the pharmacist this morning. Rather than taking him to a private consultation room, the pharmacist discussed his symptoms in front of a staff member and three other customers. It was truly unprofessional and embarrassing, as my husband did not wish to share this information with everyone present.
Nancy Turner (22/06/2025, 18:12):
Most dreadful pharmacy experience, absolutely shambolic!! Only 5 people ahead of me in the line and had to wait a whopping 20 minutes to collect my father's dosette box that was supposed to be ready by Thursday, only to be told to come back in half an hour as it hadn't even been checked yet 😡😡 This happens nearly every week, sort yourselves out!!...
Sandra Morgan (22/06/2025, 08:52):
Oh mate, let me tell you, this is the absolute worst nightmare in the pharmacy world. It's like going to pick up your prescription and finding out they gave you the wrong medication. Absolute disaster, I tell ya.
Beverly Patterson (21/06/2025, 21:24):
I found this Pharmacy online and it said it was open, but when I got there, it was closed. What a bummer!
Peter Reed (21/06/2025, 12:26):
This local pharmacy is top-notch! The wait times are short, and they always have everything in stock, unlike other places. The free delivery service is a fantastic bonus, and the fact that they're open on Saturdays is a real plus for the community.
Thomas Campbell (21/06/2025, 00:49):
Always on the go but the ladies who work there are just some of the most patient individuals I've ever had the pleasure of interacting with. Let's not fault the pharmacist for broader societal issues, mate.
Gabriel Perez (20/06/2025, 05:13):
I m'always greeted with a smile when I visit this pharmacy, been going 'ere for 25-30 years now. It 'as evolved quite a bit over the years, but the staff 'ave always been lovely and 'elpful. Sometimes, it's the highlight of my week, ya know 😉...
Paul Harris (19/06/2025, 13:56):
I've been attempting to call the Pharmacy, and I've been disconnected so many times, even after just one ring! I had a critical problem with the medication they provided, and I am unable to go into the premises. On one occasion, they did answer, sighed, and then hung up when I said hello!
Amber Flores (19/06/2025, 02:09):
After initially rating my first post with a 4 stars, I am pleased to upgrade it to a perfect 5 out of 5 stars, due to the incredible assistance provided by the staff. I must acknowledge the exceptional support I received from Laura, Lee, and Erin who went above and beyond to help me. Many thanks to them.
Henry Cruz (16/06/2025, 20:41):
I must say, this chemist is the absolute worst. I've tried calling them 10 times for my vital medication, only to be hung up on repeatedly. I am completely furious!! If I could leave a review without giving them any stars, I would, but alas, I have to give them one star just to make this post.
Matthew Bailey (10/06/2025, 14:14):
You 'ave to wait quite a bit longer, mate.
Cheryl Kim (09/06/2025, 19:38):
If I could give a minus star, I would give it a -5. This company is disgraceful, their delivery service is a joke! I have a disability and due to their constant failures in delivering my prescriptions, losing them, or delivering them about 4 days late, I have been left without my medication on 3 previous occasions, and today was the last straw. My husband tried to pick up my prescription, only to be told it's out for delivery. Now it's 6:45 pm, they close at 6:00 pm, and once again I am left without my pain medication. This place is a mess and should be reported to the General Pharmaceutical Council. They couldn't organize a two-person party, let alone run a Pharmacy Department. Avoid them at all costs. Don't even bother trying to call, as it just rings and no one answers. I am beyond disgusted.
Ann Thompson (08/06/2025, 11:55):
Just stopped by to grab something for my daughter's eczema. The staff was really helpful and attentive. Didn't have to wait long at all.
Jeffrey Davis (07/06/2025, 09:06):
The staff bein' friendly and makin' their best efforts under the Covid restrictions.
Brandon Gomez (02/06/2025, 23:40):
Outstanding service, staff is welcoming and goes the extra mile for their patrons.
Roy Jenkins (01/06/2025, 13:43):
Just wanted to give a quick shoutout for the amazing help I received here. Top-notch service!
Bruce Rogers (31/05/2025, 13:03):
I must say, I am absolutely thrilled with the exceptional service provided by the chemist staff every time I visit, they always go above and beyond. A special shoutout to Laura who has truly gone the extra mile in assisting me with any prescription issues I've encountered. I can't thank them enough for their dedication and support!

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