Well Pharmacy - Musselburgh

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Well Pharmacy - Musselburgh

Well Pharmacy - Musselburgh

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Discovering Well Pharmacy in Musselburgh

Well Pharmacy in Musselburgh offers a vital service to the community, catering to various needs and providing an accessible experience for all customers.

Accessibility Features

One of the standout features of Well Pharmacy is its wheelchair-accessible car park and entrance. This commitment to accessibility ensures that every customer can enjoy an easy visit, whether they are picking up a prescription or engaging in in-store shopping.

Quick Visits and Efficient Service

Customers often appreciate the ability to make a quick visit to the pharmacy. Many reviews highlight how individuals can get in and out swiftly, especially when picking up prescriptions. For example, one customer mentioned they were able to collect their anti-biotics within just a few minutes. This efficiency is crucial for those who may be on a tight schedule.

Service Options and Payment Methods

At Well Pharmacy, the variety of service options available enhances customer convenience. From in-store pick-up to delivery services, there's something to suit everyone’s needs. The pharmacy accepts various forms of payments, including credit cards and debit cards, making transactions seamless. Additionally, customers can take advantage of modern payment methods such as NFC mobile payments.

Community and Inclusivity

Well Pharmacy prides itself on being LGBTQ+ friendly, creating an inclusive environment for all customers. The staff's attentiveness and friendliness contribute significantly to the overall experience, with many patrons expressing appreciation for the cheerful demeanor of the employees.

Customer Experiences

While many customers have praised the helpfulness of specific staff members, such as Saeed and Danielle, some reviews have pointed out inconsistencies in service quality. Some customers reported delays in medication readiness, particularly for chronic conditions, leading to frustration. However, it is evident that dedicated staff strive to assist whenever possible.

Final Thoughts

Overall, Well Pharmacy in Musselburgh provides essential services with a focus on accessibility, efficient service, and community inclusivity. While there are areas for improvement, many customers value the pharmacy's commitment to helping them meet their health needs. Whether you need a quick visit, help with medications, or simply a smile from the friendly staff, Well Pharmacy is a crucial part of the local community.

The address of our establishment is

The contact phone of the respective Pharmacy is +441316532855

And if you want to send a WhatsApp, you can do so at +441316532855

map of Well Pharmacy Pharmacy, Beauty supply store in Musselburgh

Our service hours are:

Day Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday (Today) ✸

The website is

If you require to modify any data that you feel is not accurate about this site, we ask send a message and we will fix it at the earliest convenience. In advance thanks.

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commitment, accessible, various, community, customers, customer, picking, features, musselburgh, pharmacy, accessibility, experience
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Well Pharmacy - Musselburgh
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Showing from 1 to 19 of 19 comment(s) received.

Shirley Myers (12/06/2025, 00:16):
Oh dear, I must say, this chemist is quite the disappointment! It almost feels like they're operating under Musselburgh medical centre's standards. Even third world countries offer better service than what you'd find here. I'd strongly recommend steering clear of this place. Perhaps it's worth trying your hand at brewing your own remedies at home - it would likely be a much speedier process!
Daisy Ford (09/06/2025, 18:26):
Thank you Leaha (apologies for any misspellings) for your exceptional service yesterday with ViraSmooth. You are undoubtedly a valuable asset to your organization. I am truly appreciative.
Keith Gutierrez (08/06/2025, 09:36):
Just picked up my pre-ordered prescription at the pharmacy, great customer experience!
Benjamin Perez (03/06/2025, 03:30):
A most agreeable and effective experience, shall definitely return again.
Johnny Hall (01/06/2025, 18:47):
This comment is absolute rubbish, mate. Let me tell ya, this blog is a load of bollocks when it comes to Pharmacy talk. Let's 'ave a proper discussion about it, shall we?
Betty Alexander (29/05/2025, 05:36):
The staff at this Pharmacy are incredibly helpful and friendly. It is evident that they are facing additional pressure ever since the closure of Boots at Fisherrow. Despite this, they are handling the significant rise in prescriptions with ease.
Walter Watson (24/05/2025, 14:48):
I popped into Well Pharmacy for the first time today to see if they had the antibiotics I needed, as no other pharmacy had them in stock. I was in and out with my prescription within a couple of minutes, and the staff couldn't have been more helpful. I also picked up some trainer wipes, and the lady who served me was just lovely. I had a tough day until then, but her smile and chat really cheered me up. I didn't get her name, but she was very polite and had these sort of red glasses on.
Grace Turner (24/05/2025, 14:40):
If the lovely pharmacist Kirsty isn't at this pharmacy, my repeat prescriptions don't get sorted. I was promised a text but never receive one. I've been waiting for an urgent controlled medication for 2 days, but yesterday the pharmacist wasn't available despite being told to pick it up. Now, no one is picking up the phone. Absolutely hopeless. Looks like I'll have to search for a different place.
Stephen Brown (23/05/2025, 04:42):
Ever since Claire and Leah departed, things have taken a turn for the worse. In the last two prescription fillings, they were handled and verified by different team members, leading to the dispensing of the incorrect medication strength!
Cynthia Martinez (18/05/2025, 09:50):
It's like a lucky dip whether your medication is available, and if it is? Make sure it's all there. I sympathize with their predicament, as they have to navigate the complexities of RMP. It can be quite the challenge! 🙈🙄
Eugene Graham (16/05/2025, 14:52):
I had an amazing experience with this pharmacy! Danielle, the lady who assisted me, went above and beyond to help me with everything I needed. I couldn't be happier with the excellent service she provided.
Frank Brooks (09/05/2025, 16:50):
I recently had an encounter with a rather unfriendly staff member who seemed to have difficulty listening to my inquiries. As a result, I found the pharmacy across the street to be a more favorable option.
Nathan Johnson (08/05/2025, 18:44):
Where does one go to lodge a complaint about a pharmacy? The service is absolutely dreadful, as they are incredibly slow in dispensing medication and never pick up the phone. To make matters worse, when they did answer once, they promptly hung up! The customer service is abysmal, with staff members who are rude, unhelpful, and completely indifferent to the fact that you've already been waiting a week for essential medication. It seems they have no concern whatsoever; the entire establishment is simply not up to par.
Aaron Morales (01/05/2025, 19:52):
After finishing a 12-hour night shift, I headed to the Pharmacy and was shocked to discover it wasn't open at 8:30 am. This isn't the first time this has happened. Why advertise opening at 8:30 am if you're not going to be open? The other Wells branches have been open at this time, except for the Musselburgh one. There was no apology or explanation, which just adds to the frustration!
Frank Henderson (30/04/2025, 21:57):
The staff was incredibly helpful and efficient. I have no complaints at all.
Doris Thomas (30/04/2025, 05:31):
I must say, Saeed the pharmacist truly went the extra mile to assist my wife with her prescription that her regular chemist couldn't fulfill. Moreover, he provided her with valuable advice to help improve her well-being, which she is now putting into practice. His dedication and expertise were truly remarkable.
Sophia Ramirez (25/04/2025, 22:38):
Outstanding service! I couldn't believe how quickly they processed my prescription in just 10 minutes. It was definitely worth driving from Eskbank to Musselburgh rather than waiting the minimum of 2-24 hours up here.
Jack Graham (24/04/2025, 05:42):
I lodged a complaint regarding customer service a month ago. They assured me of a follow-up call. However, the shop manager has yet to address my grievance.
Samantha Bennett (14/04/2025, 22:40):
Visited the pharmacy with the missus, who was feeling under the weather, and was able to chat with a pharmacist within minutes. The staff is always helpful and friendly whenever I pop in for anything.
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