Morrisons Pharmacy in Livingston: A Mixed Experience
Morrisons Pharmacy, located in the heart of Livingston, presents a variety of services that cater to the needs of its customers. However, many patrons have expressed mixed feelings about their experiences. Here’s a closer look at what you can expect during a quick visit to this pharmacy.Accessibility and Services
The pharmacy features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easier for individuals with mobility challenges to access essential services. They also offer convenient in-store pick-up options, which can be beneficial for those who prefer to collect their prescriptions directly.Payment and Delivery Options
Customers can make payments using various methods, including credit cards, ensuring a smooth transaction process. Additionally, the pharmacy provides delivery services, helping those unable to visit in person. However, the reliability of these services has been a point of contention, with some customers reporting delays and mixed experiences.Customer Service Issues
Despite the variety of services offered, many customers have voiced frustration over the customer service experience. Reports of staff being dismissive or unhelpful have surfaced frequently. One patron noted a lack of empathy from the staff when attempting to collect a prescription, leading them to seek services elsewhere.Recycling and Planning Ahead
Morrisons Pharmacy encourages recycling of certain products, aligning with environmental initiatives. However, customers have urged better planning regarding prescription availability. Many have experienced issues where prescriptions were not ready, even after repeated follow-ups with their doctors.Staff Performance and Overall Impression
While some customers praised staff for their friendliness and efficiency, others reported behavior that was described as rude or condescending. Poor management has been cited as a critical factor contributing to these problems, with many suggesting that there needs to be a comprehensive review of staff training and pharmacy logistics. In conclusion, while Morrisons Pharmacy in Livingston has the potential to serve its community effectively with on-site services, the feedback suggests significant improvements are necessary in both customer service and operational efficiency. Prospective visitors may want to plan accordingly and weigh their options.
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The contact phone of the mentioned Pharmacy is +441506430449
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You can visit us at the following hours:
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