Rowlands Pharmacy in Lanark: A Comprehensive Overview
Rowlands Pharmacy, located in the heart of Lanark, Scotland, aims to provide essential pharmaceutical services with a focus on customer care. While some customers have praised their experience, others raised concerns that highlight both the strengths and weaknesses of this establishment.Service Options Available
Rowlands Pharmacy offers various service options to cater to the needs of the community. Patients can expect on-site services that include medication management and prescription fulfillment. However, there have been mixed reviews regarding the efficiency of these services. While some customers appreciate the help from staff, others note that scripts can take an extended time to prepare.Accessibility Features
One crucial aspect of Rowlands Pharmacy is its wheelchair-accessible entrance, ensuring that all customers can access the facility easily. Accessibility is vital for all pharmacies, and this feature helps in creating an inclusive environment for individuals with mobility challenges.Payment Methods Accepted
For convenience, Rowlands Pharmacy accepts credit cards for payments, making it easier for customers to complete their transactions swiftly. This flexibility in payment options is appreciated by many, particularly those who prefer cashless transactions.Customer Experiences and Feedback
The feedback from customers regarding their experiences at Rowlands Pharmacy is quite varied. Many have highlighted the friendly and helpful staff, noting how some employees go out of their way to assist customers during their visits. One patron expressed their satisfaction with the eagerness of the staff to help, calling it “excellent service.” Conversely, some customers reported poor professionalism and attitude from the staff. Instances of unreturned phone calls and extended wait times for prescriptions have been shared, indicating a need for improvement in the pharmacy's management practices. Additionally, there have been serious concerns regarding the changing of medications to cheaper alternatives without consulting patients, leading to dissatisfaction among long-term users of certain medications. This has prompted some customers to consider alternative pharmacies for their needs.Planning Your Visit to Rowlands Pharmacy
If you plan to make a quick visit to Rowlands Pharmacy, be prepared for potential wait times, particularly during busy hours. It may be beneficial to contact them ahead of your visit, although some customers have noted difficulty in reaching the pharmacy via phone. In summary, Rowlands Pharmacy in Lanark offers essential services with the benefit of accessible features and flexible payment options. However, feedback indicates room for improvement in service delivery and customer interaction, which the new management should consider to enhance the overall experience for their patrons.
We are based in
The contact phone of the mentioned Pharmacy is +441555663157
And if you want to send a WhatsApp, you can do so at +441555663157
You can visit us at the following hours:
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The website is Rowlands Pharmacy Lanark
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