Dears Pharmacy & Travel Clinic - Edinburgh

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Dears Pharmacy & Travel Clinic - Edinburgh

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Discover Dears Pharmacy & Travel Clinic: Your Health Partner in Edinburgh

Dears Pharmacy & Travel Clinic located in Edinburgh offers a range of essential services and amenities, meeting the needs of its diverse clientele. From NFC mobile payments to a wheelchair-accessible entrance, this pharmacy aims to provide convenience and accessibility for everyone.

Service Options and Accessibility

Dears Pharmacy provides several service options tailored to your health needs. You can access in-store pick-up for your prescriptions and treatments or benefit from their delivery service for added convenience. The pharmacy is equipped with Wi-Fi, allowing customers to browse options online while they wait. This connectivity also supports seamless transactions, as Dears accepts various payments, including credit cards and debit cards. Despite the variety of services available, customers have reported experiences highlighting both the pharmacy's strengths and areas needing improvement. Some patrons expressed frustration over long wait times for repeat prescriptions, indicating a need for better planning and management of stock levels.

Customer Experiences: A Blend of Positive and Negative Feedback

Many visitors have shared their experiences at Dears Pharmacy, noting the friendly and supportive staff. One customer remarked, "The staff here are incredibly friendly, supportive, and always go above and beyond to help." However, others highlighted significant issues, particularly with communication and efficiency. Another patron lamented, "If a customer is ready to pay over £200, don’t send them away to figure it out themselves." While the staff at Dears Pharmacy are generally praised for their service, some reviews pointed to challenges faced during busy periods, resulting in longer wait times and occasional miscommunication regarding prescription availability.

Amenity Highlights

Dears Pharmacy boasts essential amenities that contribute to a positive customer experience, including: - Wheelchair-accessible entrance: Ensuring that everyone can access healthcare services without difficulty. - NFC mobile payments: Allowing quick and secure transactions for all customers. - Reliable delivery service: Perfect for those who cannot visit the pharmacy in person. - In-store Wi-Fi: Making it easier for customers to navigate their health options.

The Importance of Customer Feedback

Feedback is invaluable in the healthcare sector, and Dears Pharmacy is no exception. Many users appreciate the effort made by the staff, while some express dissatisfaction with the organization and management of prescriptions. The feedback underscores the importance of continuous improvement in service delivery to ensure customer satisfaction. In conclusion, Dears Pharmacy & Travel Clinic serves as a vital resource in Edinburgh, offering a mix of essential services and amenities amidst the challenges of customer expectations. By recognizing both positive and negative experiences, the pharmacy can strive for enhanced service and reliability, ensuring every visit is a beneficial one.

The address of our establishment is

The contact line of this Pharmacy is +441316596095

And if you want to send a WhatsApp, you can do so at +441316596095

We are available at these times:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

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Comments:

Showing from 1 to 6 of 6 comment(s) received.

Ashley Nguyen (27/04/2025, 23:28):
We had to head back to Italy and we got the rapid antigen test done there, which was quite handy for our departure with no prior booking needed - just walk-in service. The staff were really lovely and helpful... Much appreciated!
Nancy Brown (25/04/2025, 05:12):
I live near Easter Road, and Dears Pharmacy is my go-to. Every time I visit Dears, I receive consistently professional and friendly service. The staff is incredibly kind and helpful, always willing to answer any customer questions. I only have positive things to say about Dears and hope it remains open for years to come. The service is top-notch, always accompanied by a smile. The store is well-stocked with everything one might need, and it's easy to find what you're looking for. Hip, hip, hooray for Dears!
Joseph King (22/04/2025, 14:26):
Excellent pharmacy located on Easter Road. The staff are very friendly and provide quick service. You can also schedule an appointment for a COVID test.
Jose Flores (19/04/2025, 04:28):
A properly organized pharmacy. The shelves are neat and clean, with clear labels on everything. The staff is friendly and helpful. The only issue is parking - it can be tricky to find a spot on the busy street. That's why I'd rate it 4 out of 5 stars.
William Carter (19/04/2025, 02:28):
As an SEO specialist in the Pharmacy industry, I have had the opportunity to visit various pharmacies in Edinburgh. However, it was my recent visit to Dears Pharmacy that truly stood out to me. The staff greeted me with a warm smile and provided quick, friendly, and professional service. This positive experience has made a significant impact on my day-to-day work. Thank you, Dears Pharmacy, for your exceptional service!
Evelyn White (15/04/2025, 14:15):
The staff at the pharmacy are a diligent and welcoming lot, and wait times are reasonable considering how bustling the shop can get. I've had no troubles with their service so far, cheers!
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