Boots Pharmacy - Bathgate

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Boots Pharmacy - Bathgate

Boots Pharmacy - Bathgate

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Votes: 18 - Score: 3.5

Boots Pharmacy in Bathgate: A Comprehensive Review

Boots Pharmacy in Bathgate provides a range of service options to cater to the needs of its customers. Whether you are looking for in-store shopping experiences or prefer in-store pick-up, Boots aims to offer convenience during your visit.

Accessibility Features

One of the notable features of the Boots Pharmacy in Bathgate is its wheelchair-accessible entrance and a wheelchair-accessible toilet. Additionally, there is a wheelchair-accessible car park, making it easier for individuals with mobility challenges to access the pharmacy's services.

Payment Options Available

For customer convenience, Boots Pharmacy accepts various payments, including credit cards and NFC mobile payments. These options ensure that you can complete your transactions swiftly, whether you're picking up a prescription or purchasing health-related products.

Delivery and Prescription Services

Customers have shared mixed experiences regarding Boots’ delivery services and prescription handling. While some appreciate the efficiency, others express frustration over long delays in receiving prescriptions. It's advisable to check ahead regarding your prescriptions as they may not always be ready on time.

Customer Experience Insights

During visits, the atmosphere at Boots can vary. Many appreciate the quick visit option for quick necessities, though several customers have raised concerns about the staff’s demeanor. Some describe the environment as caring and calming, while others report encounters with staff who seemed less than accommodating.

Planning Your Visit

If you plan to visit Boots Pharmacy, consider timing your visit. Some customers suggest avoiding peak hours, as the pharmacy can become quite busy, potentially leading to longer wait times. It might also help to call ahead to clarify any concerns related to prescriptions or service availability.

Conclusion

Overall, Boots Pharmacy in Bathgate has room for improvement in customer service and operational efficiency. However, its commitment to accessibility and a wide range of service options makes it a valuable resource for the local community. For those needing assistance, don't hesitate to reach out—many customers have found the staff helpful once engaged directly.

Our premises are located at

The contact line of this Pharmacy is +441501742641

And if you want to send a WhatsApp, you can do so at +441501742641

map of Boots Pharmacy Pharmacy, Drug store, Health consultant, Medical supply store, Vitamin & supplements store in Bathgate

We open at the following schedule:

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Comments:

Showing from 1 to 10 of 10 comment(s) received.

Julia Fisher (14/06/2025, 01:34):
There have been long delays outside in all weathers waiting for prescription pick-ups. I was told over the phone that the script was ready, but it turns out it wasn't. I blame the health centre for consistently receiving prescriptions late, and the delivery service is either unreliable or non-existent.
Brittany Young (09/06/2025, 00:13):
I must say, it's quite a challenge for me to only give one star and provide any positive feedback considering the lack of customer service at this pharmacy. It's frustrating that even the opening and closing times fail to inform customers about the midday closure from 1pm to 1:30pm. It's important to note that the issue lies more with the managers who seem unable to handle even the simplest tasks. It's disheartening to see people who are unwell having to endure such subpar service from a company like Boots. It's high time another pharmacy opened up in the area to provide customers with a choice, as both branches in Whitburn seem to offer the same disappointing experience. My heart goes out to the staff members who have to deal with the repercussions of poor management in their workplace.
Riley Jones (30/05/2025, 02:26):
I popped into this establishment for the first time today and splurged £65.33. As a newcomer, I must say it was a satisfactory transaction for the Boots company. Typically, their stores provide a serene and welcoming shopping atmosphere. However, the personnel at this specific location came across as rather conceited and pushy. That was quite off-putting. Even in bustling metropolises such as Glasgow City Centre, the staff tend to be friendlier, which speaks volumes about the service here. Oh my...
Lawrence Simmons (23/05/2025, 06:26):
Be prepared to wait quite a bit. Your medication will never be ready when promised. The system is not very efficient. The staff seems overwhelmed, easily agitated, and may say anything to rush you out the door.
Frank Martinez (14/05/2025, 04:32):
Many thanks to Elaine for taking care of my medications💐...
Megan Lewis (05/05/2025, 14:07):
The service I received at this pharmacy was disappointingly slow and unhelpful. I was not satisfied with the overall experience.
Willie Scott (05/05/2025, 05:36):
Efficient and warm service. Thank you.
Nicole Kim (02/05/2025, 04:14):
I must say, these folks seem to struggle with following through on simple requests. They either don't ring you up when your much-needed medication has come in or can't seem to apply the labels to the vials as requested, opting for the boxes instead. Nevertheless, it's an alright little pharmacy with friendly staff.
Charlotte Murphy (01/05/2025, 19:47):
I reckon they're not as good as they used to be. The staff keep shifting around the boots in the area, so you end up dealing with different people when picking up a prescription.
Mia Morris (20/04/2025, 13:15):
I contacted the Pharmacy today for a review of my long-term medications. The service was fantastic, and the lady there skillfully went through all my medications, providing guidance on the optimal timings for intake and advising me on which ones to avoid taking simultaneously. I am truly grateful for their assistance!
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