Monklands Pharmacy & Perfumery - Airdrie

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Monklands Pharmacy & Perfumery - Airdrie

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Monklands Pharmacy & Perfumery: Your Go-To Pharmacy in Airdrie

Monklands Pharmacy & Perfumery, located in Airdrie, stands out for its wheelchair-accessible car park and entrance, making it an excellent choice for all customers, including those with mobility challenges. With a focus on accessibility, the pharmacy ensures that everyone can enjoy its extensive services.

Convenient Service Options

For those making a quick visit, Monklands Pharmacy offers various on-site services that cater to different needs. Customers can easily make NFC mobile payments, along with traditional methods such as credit cards and debit cards. The integration of modern payment options streamlines the purchasing process, allowing for efficient transactions.

Planning Ahead: Prescription Services

While many customers appreciate the late opening hours, which accommodate those working odd shifts, some feedback highlights the importance of planning ahead. It’s advisable to call ahead for prescriptions, especially when patients are looking for specific, expensive items that may not always be in stock. Although there have been instances of waiting times exceeding 30 minutes, many customers report the staff’s efforts to complete prescriptions promptly.

Delivery and Customer Care

Monklands Pharmacy strives to provide excellent customer service, although experiences can vary significantly. Some patrons appreciate the urgency with which their prescriptions are filled, even outside regular operating hours. The pharmacy’s commitment to delivery services has proven beneficial for those in need, particularly in emergencies.

Room for Improvement

Despite positive comments regarding staff friendliness and helpfulness, it’s essential to address concerns about service quality. Several reviews mention long wait times and the need for better communication during busy periods. Instances of rude behavior have been noted, which detracts from the overall experience. The management is encouraged to emphasize customer service training to enhance the shopping environment.

A Community Staple

Overall, Monklands Pharmacy & Perfumery is considered a vital resource in Airdrie, offering a blend of convenience, accessibility, and a comprehensive range of services. While there are areas needing improvement, the dedication of the staff and the importance of accessibility makes this pharmacy a reliable choice for many in the community. Whether you’re stopping by for medication or a selection of perfumes, Monklands Pharmacy aims to meet all your needs efficiently.

Our location is in

The contact phone of the respective Pharmacy is +441236753252

And if you want to send a WhatsApp, you can do so at +441236753252

We look forward to seeing you at:

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If you require to adjust any element that you believe is incorrect related to this site, we kindly request deliver a message so that we will adjust it quickly. Thank you in advance thank you very much.

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Comments:

Showing from 1 to 5 of 5 comment(s) received.

Dennis Stewart (28/04/2025, 08:09):
The staff is always so helpful and cheerful. Their advice is top-notch when it comes to taking care of sick children. The late opening hours are a lifesaver, always coming in handy.
Judy Morris (25/04/2025, 17:25):
I happened to be at the pharmacy the other day and witnessed a rather unpleasant encounter between a middle-aged woman with yellow hair and glasses and a young girl who was being very kind to me and my son. The older woman displayed a terrible attitude towards the younger girl, which left me feeling truly disgusted. It was clear that the poor girl was embarrassed by the way she was treated in front of everyone in the shop. If she were my daughter, I wouldn't stand for it for even a moment! The miserable old lady was acting like a bully, and it's so embarrassing to see someone behave that way at her age. I can only imagine it must make her feel superior to talk down to others like that. Needless to say, I won't be returning to that pharmacy.

I noticed that a recent review also mentioned the same incident, so I genuinely hope that some action is taken to address this issue. The young girl did not deserve to be treated that way, and I hope she is doing alright. xx

As for those questioning the authenticity of my review, I'm baffled as to why anyone would think I fabricated such a story. What would be my motivation for doing so? I came here to share my experience and was surprised to find another review referencing the same incident. I can assure you that this unfortunate event did occur. I could provide details such as the date of the incident and the male pharmacist who assisted me and my son. I'm sure he can attest to our presence as well, especially considering he examined my son's hand. If you would like to arrange a phone call to discuss this further, please let me know, and I'd be happy to clarify. Thank you. ☺️
Kathleen Gonzales (25/04/2025, 03:52):
This establishment is top-notch, open until the wee hours, and boasts a friendly and helpful team.
Noah Brooks (23/04/2025, 21:49):
I had a medical emergency and they were so kind and patient in helping me resolve the issue. I am truly thankful for the care I received. Thank you from the depths of my heart.
Jose Walker (23/04/2025, 15:40):
I was told by my GP to call ahead because one of the items I needed from the Pharmacy was pricey and might not be available everywhere. So, I rang up the Pharmacy on Monday and they confirmed they could obtain both items for me by Tuesday if I dropped off the prescription.

I went back on Tuesday and they informed me they had only managed to get one half of the prescription, with the other half expected the following day after 12 pm. When I returned on Wednesday night, after a wait of over 30 minutes, I was told that they were unable to obtain the second part at all. Additionally, because they had already filled half of the prescription, I now had to return to the doctor to get a new one.

If they had just been upfront with me from the start, I would have gone elsewhere. It seems like they were happy to provide the easy item and took a gamble on getting the pricier one at my inconvenience.

I will definitely be avoiding this Pharmacy in the future. Waiting over 30 minutes to receive medication is understandable, but waiting over 30 minutes just to be told that they never even placed the order three days ago is unacceptable.
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